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Customer Reviews Collected from webroot.com |
Webroot - Internet Security Complete with Antivirus Protection 2019 (10-Devices) (2-Year Subscription) - Android, Apple iOS, Mac OS, Windows [Digital]
Average Customer Rating:
4.3
Rating breakdown 3,302 reviews
5 Stars
2,338
4 Stars
366
3 Stars
202
2 Stars
90
1 Star
306
67%of customers recommend this product.
(
361 out of
537)
Customer Reviews for Webroot - Internet Security Complete with Antivirus Protection 2019 (10-Devices) (2-Year Subscription) - Android, Apple iOS, Mac OS, Windows [Digital]
Customer Rating
2
Not for me
on July 4, 2022
Posted by: Sal M.
from Long Island
Reading the reviews, I really screwed up.
We root supposedly downloaded the product
on my phone and iPad. Wrong both items
have been hacked, loaded with viruses
and my finances in ruin after these events.
Bank account drained. Looking at the costs
listed here, what a chump I was for paying the
inflated price quoted to me.
Now I’m stuck with several devices that have been compromised and forced to return to my old security system. Then there’s the matter of trust. How do
I know if someone who’s worked on my devices hasn’t
planted a virus or program designed to compromise
The devices in the future via remote access.
Going back to my old security program, too many
unknowns with this one.
We root supposedly downloaded the product
on my phone and iPad. Wrong both items
have been hacked, loaded with viruses
and my finances in ruin after these events.
Bank account drained. Looking at the costs
listed here, what a chump I was for paying the
inflated price quoted to me.
Now I’m stuck with several devices that have been compromised and forced to return to my old security system. Then there’s the matter of trust. How do
I know if someone who’s worked on my devices hasn’t
planted a virus or program designed to compromise
The devices in the future via remote access.
Going back to my old security program, too many
unknowns with this one.
No, I would not recommend this to a friend.
Response from webroot.comBy Community, July 5, 2022
Sorry to hear you’ve had a poor experience - Please reach out to support for assistance: https://www.webroot.com/us/en/support/contact
Written by a customer while visiting webroot.com
Posted by: Traylor
Verified Purchase:Yes
Had Norton, too expensive. Webroot was recommended to me and am pleased with my new security. Not as complicated as Norton!
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Customer Rating
3
Great software lousy subscription mainenance
on July 7, 2022
Posted by: L512
This is the best antivirus software I've tried, but they keep lousy records, charging for services I did not order, prompting me to renew when I'm already on automatic renewal and most recently making me renew again in six months when I had already renewed. I'm removing the automatic renewal from both subscriptions I've created in attempt to not get over charged again.
No, I would not recommend this to a friend.
Response from webroot.comBy Community, July 8, 2022
Sorry to hear you’ve had a poor experience - Please reach out to support for assistance: https://www.webroot.com/us/en/support/contact
Written by a customer while visiting webroot.com
Customer Rating
5
100% Satisfied
on July 7, 2022
Posted by: Jeffro
WebRoot Internet Security Complete is just what it says...complete.
I've been a customer for a couple of years now and I'm 100% satisfied.
I am confident that my security is complete and I'm protected 24/7 for 365!
By far the BEST out there!
I've been a customer for a couple of years now and I'm 100% satisfied.
I am confident that my security is complete and I'm protected 24/7 for 365!
By far the BEST out there!
Written by a customer while visiting webroot.com
Posted by: A James Escott
Verified Purchase:Yes
switched to another company last year,returned to Webroot a far superior provider!
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Customer Rating
5
set up
on July 13, 2022
Posted by: Iltyd
Just set up not sure what i have. Have webroot for a long time thru Geek Squad which worked great.
Written by a customer while visiting webroot.com
Customer Rating
5
easy to use great computer protection
on July 15, 2022
Posted by: beastie guy
long time webroot user i have given webroot as gifts always consistent always reliable
Written by a customer while visiting webroot.com
Customer Rating
5
I feel completely protected
on July 16, 2022
Posted by: Effilcar
The purchase experience was extremely easy and the product has met all My expectations. I used webroot through the Geek squad and decided to renew it directly because it is the best security software I have wxperienced
Written by a customer while visiting webroot.com