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Customer Reviews Collected from webroot.com |
Webroot - Internet Security Complete with Antivirus Protection 2019 (10-Devices) (2-Year Subscription) - Android, Apple iOS, Mac OS, Windows [Digital]
Average Customer Rating:
4.3
Rating breakdown 3,300 reviews
5 Stars
2,336
4 Stars
366
3 Stars
202
2 Stars
90
1 Star
306
67%of customers recommend this product.
(
360 out of
536)
Customer Reviews for Webroot - Internet Security Complete with Antivirus Protection 2019 (10-Devices) (2-Year Subscription) - Android, Apple iOS, Mac OS, Windows [Digital]
Posted by: Anonymous
from Ma
Verified Purchase:Yes
Great company I never have to worry about viruses.
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Posted by: Sinnerman
from Pensacola, Florida
Verified Purchase:Yes
Webroot excellence...wouldn't go anywhere else for protection. Covers all of my devices
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Customer Rating
3
GREAT on PC!!! HORRIBLE on MAC!!!
on December 2, 2022
Posted by: Mark-d
I have been using this on a PC for at least 15 years, and LOVE IT for that, and HIGHLY recommend it to everyone I know with a PC. However, I have almost fully converted to Mac OS for almost a year, and I have uninstalled and re-installed it over and over again, hoping it will be better. It say's it is ALWAYS scanning, and never finishes. Cloud storage/backup is NOT supported. There is no way I can see to make it NOT START each boot. It says available resources are poor, when I am using only 7Gb, out of my 16Gb RAM. This appears to NOT be created with Mac OS in mind.
Response from webroot.comBy Community, December 6, 2022
Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Customer Rating
2
Awkward
on December 3, 2022
Posted by: durkee
Once downloaded it kept insisting that I open it and then use my browser through it to pre-scrub content. I ended up deleting it off of my desktop.
Response from webroot.comBy Community, December 6, 2022
Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Customer Rating
5
Best Product I have expierenced
on December 4, 2022
Posted by: Aloisia
switched years ago from Norton an so much better.... never had a problem.......only thing I don't like is renewing is always more expensive then buy a new key..... so that's what I do, get a new one every year and drop the old one
Written by a customer while visiting webroot.com
Customer Rating
4
RENEWING YOUR PRODUCT
on December 7, 2022
Posted by: IDON'THAVEANICKNAME
from SYRACUSE, ny
i AM TRYING TO RENEW AND IT IS VERY HARD TO DO. I HOPE THIS CAN BE RESOLVED.
Written by a customer while visiting webroot.com
Posted by: Chunk
Verified Purchase:Yes
Can not download the new purchase of WebRoot? Help
Response from webroot.comBy Community, December 12, 2022
1) Download webroot on the computer using our official download page: https://www.webroot.com/us/en/home/products/wsa-installer-download
2) Open the software, click the "cog/settings" icon
3) Go to "My account"
4) Add the subscription code that you received upon purchase to the my account section
5) Your account should now be fully active on the new laptop!
If this doesn't work, please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
2) Open the software, click the "cog/settings" icon
3) Go to "My account"
4) Add the subscription code that you received upon purchase to the my account section
5) Your account should now be fully active on the new laptop!
If this doesn't work, please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Customer Rating
5
Can't be protected any better
on December 8, 2022
Posted by: TEEBOX
I have had Webroot for years, and I have never had a problem. I have never been compromised or hacked, thanks to the Webroot Security System.
Written by a customer while visiting webroot.com