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Customer Reviews Collected from webroot.com |
Webroot - Internet Security Complete with Antivirus Protection 2019 (10-Devices) (2-Year Subscription) - Android, Apple iOS, Mac OS, Windows [Digital]
Average Customer Rating:
4.3
Rating breakdown 3,297 reviews
5 Stars
2,335
4 Stars
365
3 Stars
201
2 Stars
90
1 Star
306
67%of customers recommend this product.
(
360 out of
536)
Customer Reviews for Webroot - Internet Security Complete with Antivirus Protection 2019 (10-Devices) (2-Year Subscription) - Android, Apple iOS, Mac OS, Windows [Digital]
Customer Rating
1
Billing problems
on March 16, 2023
Posted by: Matilda47
from Columbia, SC
Although the protection from Webroot seems to be very good, I am frustrated by notices to renew several times in the past year, sometimes for $59.99 and sometimes for $79,99. I renewed with a lifetime subscription in September 2022 and am still getting notices for automatic renewals. I just now found out how to cancel auto renewals, but it seems to me that the system should be able to prevent this.
No, I would not recommend this to a friend.
Response from webroot.comBy Community, March 17, 2023
Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Customer Rating
2
worst ever
on March 16, 2023
Posted by: Lynnerose
I bought this to use on 5 devises . It took me 2 days and call tech support to get it on my phone and my pc then i had to purchase a new phone forget it Im never buying again I have loved your products in the passed I've used them for 6 yrs . I don't know what you did to the program but i know you will be loosing a lot of customers
Response from webroot.comBy Community, March 17, 2023
Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Customer Rating
2
Not Happy
on March 17, 2023
Posted by: Android Phone
from IL
Doesn't work with my Samsung phone, customer service is non existent
No, I would not recommend this to a friend.
Response from webroot.comBy Community, March 27, 2023
Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Posted by: YDSB
from Bakersfield, CA
Verified Purchase:Yes
Great security for a nominal price. I don't worry about my system when I use this product.
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Posted by: Bettyboop62
from Depew,NY
Verified Purchase:Yes
Trying to get all my electronic devices up to date with Webroot. Not so easy.
I would recommend this to a friend!
Response from webroot.comBy Community, March 27, 2023
Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Customer Rating
5
You are great but I cannot afford the upg now
on March 23, 2023
Posted by: efrenc
from kissimmee, fl 34743
I am a vet 87 yrs old and I love yr program, but you are pushing for an upg, I will go with someboidy elkse
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Customer Rating
5
Webroot Secure Anywhere CE23.1
on March 23, 2023
Posted by: Chuch
Product is a reliable protection and scans regularly per schedule. I have full confidence that it protects my computer to the highest degree.
Written by a customer while visiting webroot.com
Posted by: LennyD
from DC, MD VA area
Verified Purchase:Yes
I have used WEBROOT in the past and it is a very good product.
I would recommend this to a friend!
Written by a customer while visiting webroot.com