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Customer Reviews Collected from webroot.com |
Webroot Internet Security Complete with Antivirus Protection 2019 (10-Devices) (2-Year Subscription) - Android, Apple iOS, Mac OS, Windows [Digital]
Average Customer Rating:
4.3
Rating breakdown 3,128 reviews
5 Stars
2,209
4 Stars
338
3 Stars
194
2 Stars
86
1 Star
301
66%of customers recommend this product.
(
329 out of
502)
Customer Reviews for Webroot Internet Security Complete with Antivirus Protection 2019 (10-Devices) (2-Year Subscription) - Android, Apple iOS, Mac OS, Windows [Digital]
Customer Rating
5
Webroot laptop protection
on March 31, 2023
Posted by: Maria*
I had Webroot installed from the beginning of having a laptop and I am satisfied! Easy to install,strong protection! Highly recommended!
Written by a customer while visiting webroot.com
Posted by: Aiysha
from New York
Verified Purchase:Yes
I still am not able to download to any of my devices and every time I sign in then I go to download it it doesn’t pull up and then when I ask for help from support it asks me to sign in again and the says my password is incorrect. Not sure what going on.
No, I would not recommend this to a friend.
Response from webroot.comBy Community, April 4, 2023
Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Customer Rating
1
Review Webroot
on April 1, 2023
Posted by: jib5
I bought a new laptop and I have my keycode, but no account information. They won't let me use the Webroot that I paid for, on this new laptop. It's on the laptop but says information has not been verified yet. Not Cool!!!
No, I would not recommend this to a friend.
Response from webroot.comBy Community, April 4, 2023
Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Customer Rating
1
Too many hoops
on April 4, 2023
Posted by: Grumpy45
from milwaukee
I tried to follow the directions, but they did not install the program. Stop trying to get more money out of us, Make it simple. One hour has passed and its still not installed, and I don't want to start all over and get double billed like B4.
No, I would not recommend this to a friend.
Response from webroot.comBy Community, April 10, 2023
Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Posted by: Dee@WV
Verified Purchase:Yes
I had Webroot and cancelled it. Went to Norton 360 because they offered me a deal. So sorry that I went there. DId not like the way it operates. Very frequently would block some of the sites I visited; which I knew were "safe sites." Also, constantly wanting me to upgrade (of course, an additional $50 to $100). I went back to Webroot, so glad I did. Easier to operate, easier to understand. Well worth the money! Thanks!
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Posted by: Jack MeHoff
from Firestone, CO
Verified Purchase:Yes
Spencer had the patience to deal with a 75 yr old computer illiterate to get the customer out of Microsoft S-mode after 2 weeks of dealing with Microsoft non-sense. He did a GREAT Job of everything that I managed to screw up in 2 weeks
I would recommend this to a friend!
Response from webroot.comBy Community, April 10, 2023
Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Posted by: Greggg
from Franktown, Colorado
Verified Purchase:Yes
Since I have not had your software very long I am still in the "learning" stage. However so far it seems to be doing what is advertised
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Posted by: Leon R.
from WY
Verified Purchase:Yes
Android app continuously falsely displays that subscription is about to renew.
No, I would not recommend this to a friend.
Response from webroot.comBy TylerM, Webroot, May 8, 2023
We're more than happy to help you with this by reaching out to our free support through a ticket or over the phone.
https://www.webroot.com/us/en/support/contact
Thanks!
https://www.webroot.com/us/en/support/contact
Thanks!
Written by a customer while visiting webroot.com