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Customer Reviews Collected from webroot.com |
Webroot Internet Security Complete with Antivirus Protection 2019 (10-Devices) (2-Year Subscription) - Android, Apple iOS, Mac OS, Windows [Digital]
Average Customer Rating:
4.3
Rating breakdown 3,128 reviews
5 Stars
2,209
4 Stars
338
3 Stars
194
2 Stars
86
1 Star
301
66%of customers recommend this product.
(
329 out of
502)
Customer Reviews for Webroot Internet Security Complete with Antivirus Protection 2019 (10-Devices) (2-Year Subscription) - Android, Apple iOS, Mac OS, Windows [Digital]
Customer Rating
4
Been Using for many years
on May 11, 2023
Posted by: Podoc19
Been Using for many years. Haven't had any issues. This time I purchased the Internet Security Complete. Don't waste the extra $. No different plain Internet Security +
Written by a customer while visiting webroot.com
Posted by: Jskins
from Eastern PA
Verified Purchase:Yes
Had a virus get into my android phone by sending a PDF through Google Drive. I panicked and purchased Secure Anywhere which I had used previously for years. Nothing has been found. The app is getting shut off on my phone. I have to go and re-login all the time as the malware must be shutting it down. I wasted $60!
No, I would not recommend this to a friend.
Response from webroot.comBy Deep, OpenText, July 5, 2023
Hello, I'm sorry you are having issues with our product.
We're more than happy to help you with this by reaching out to our free support through a ticket or over the phone.
We have very low wait times and a fast response rate
https://www.webroot.com/us/en/support/contact
Thanks!
We're more than happy to help you with this by reaching out to our free support through a ticket or over the phone.
We have very low wait times and a fast response rate
https://www.webroot.com/us/en/support/contact
Thanks!
Written by a customer while visiting webroot.com
Customer Rating
1
VERY LACKLUSTER CUSTOMER SERVICE
on May 12, 2023
Posted by: HARLEY BOY
WORST CONFUSING WEBSITE I HAVE EVER USED. TOTALY UNABLE TO RENUE PROTECTION. THREE HRS ON WEB WITH NO CUST0MER SERVICE ROBOT PHONE
No, I would not recommend this to a friend.
Response from webroot.comBy Deep, OpenText, July 5, 2023
We are sorry to hear about your experience and we appreciate your feedback.
Please try reaching out again through our support link:
https://www.webroot.com/us/en/support/contact
We will be more than happy to help you.
Thanks!
Please try reaching out again through our support link:
https://www.webroot.com/us/en/support/contact
We will be more than happy to help you.
Thanks!
Written by a customer while visiting webroot.com
Posted by: TGIF
from Arkansas
Verified Purchase:Yes
Easy to setup and does the job. Have had Webroot for years. Great produce.
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Customer Rating
3
help
on May 16, 2023
Posted by: elys
I have been trying to get help to add web root to my other computers
Response from webroot.comBy Deep, OpenText, July 5, 2023
Hello, I'm sorry you are having issues with our product.
If you need support in the future, please go to https://www.webroot.com/us/en/support/contact.
We will be more than happy to assist you.
If you need support in the future, please go to https://www.webroot.com/us/en/support/contact.
We will be more than happy to assist you.
Written by a customer while visiting webroot.com
Posted by: Basebald
from Desert Southwest
Verified Purchase:Yes
Very easy to set up and use. The features offered are what I was looking for.
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Customer Rating
2
Overrun with advertising
on May 26, 2023
Posted by: Pennystop
from UT
This company drives me nuts! I have automatic renewal, and I'm protected, yet I receive constant reminders that I have no protection, and have to buy!!
No, I would not recommend this to a friend.
Response from webroot.comBy Deep, OpenText, July 5, 2023
Hello, I'm sorry you are having issues with our product
If you still wish to request a refund or opt out off auto-renewal you may do so here:
https://www.webroot.com/us/en/online-refund
https://www.webroot.com/us/en/auto-renewal-optout
If you still wish to request a refund or opt out off auto-renewal you may do so here:
https://www.webroot.com/us/en/online-refund
https://www.webroot.com/us/en/auto-renewal-optout
Written by a customer while visiting webroot.com
Customer Rating
5
Well thought out product - I recommend it!!!
on May 29, 2023
Posted by: DFrog
I have used Webroot SecureAnywhere Internet Security Complete on Windows for many years and on MacOS for several of those years.
It has been a terrific product and I highly recommend it to anyone.
It has been a terrific product and I highly recommend it to anyone.
Written by a customer while visiting webroot.com