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Customer Reviews Collected from webroot.com |
Webroot - Internet Security Complete with Antivirus Protection 2019 (10-Devices) (2-Year Subscription) - Android, Apple iOS, Mac OS, Windows [Digital]
Average Customer Rating:
4.3
Rating breakdown 3,294 reviews
5 Stars
2,332
4 Stars
365
3 Stars
201
2 Stars
90
1 Star
306
67%of customers recommend this product.
(
360 out of
536)
Customer Reviews for Webroot - Internet Security Complete with Antivirus Protection 2019 (10-Devices) (2-Year Subscription) - Android, Apple iOS, Mac OS, Windows [Digital]
Customer Rating
2
They are control freaks!
on April 25, 2023
Posted by: Anonymous
from Canada
The product is excellent but they hound you for renewal staring 6 weeks before your subscription ends. They show a warning icon on your subscription is paid.
They have zero respect for their customers. I am switching to Bit Defender.
They have zero respect for their customers. I am switching to Bit Defender.
Written by a customer while visiting webroot.com
Posted by: Dave M.
from Ny
Verified Purchase:Yes
haven't had any issues at all so I have continued my subscription and am confident that I am secure and taken care of.
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Posted by: J c l
from Florida
Verified Purchase:Yes
Not sure if software is installed or not. No way to tell!
No, I would not recommend this to a friend.
Written by a customer while visiting webroot.com
Posted by: n/a do not care to share
from Bowie, Maryland
Verified Purchase:Yes
My computer works faster with Webroot Secure Anywhere.
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Customer Rating
4
Been Using for many years
on May 11, 2023
Posted by: Podoc19
Been Using for many years. Haven't had any issues. This time I purchased the Internet Security Complete. Don't waste the extra $. No different plain Internet Security +
Written by a customer while visiting webroot.com
Posted by: Jskins
from Eastern PA
Verified Purchase:Yes
Had a virus get into my android phone by sending a PDF through Google Drive. I panicked and purchased Secure Anywhere which I had used previously for years. Nothing has been found. The app is getting shut off on my phone. I have to go and re-login all the time as the malware must be shutting it down. I wasted $60!
No, I would not recommend this to a friend.
Response from webroot.comBy Deep, OpenText, July 5, 2023
Hello, I'm sorry you are having issues with our product.
We're more than happy to help you with this by reaching out to our free support through a ticket or over the phone.
We have very low wait times and a fast response rate
https://www.webroot.com/us/en/support/contact
Thanks!
We're more than happy to help you with this by reaching out to our free support through a ticket or over the phone.
We have very low wait times and a fast response rate
https://www.webroot.com/us/en/support/contact
Thanks!
Written by a customer while visiting webroot.com
Customer Rating
1
VERY LACKLUSTER CUSTOMER SERVICE
on May 12, 2023
Posted by: HARLEY BOY
WORST CONFUSING WEBSITE I HAVE EVER USED. TOTALY UNABLE TO RENUE PROTECTION. THREE HRS ON WEB WITH NO CUST0MER SERVICE ROBOT PHONE
No, I would not recommend this to a friend.
Response from webroot.comBy Deep, OpenText, July 5, 2023
We are sorry to hear about your experience and we appreciate your feedback.
Please try reaching out again through our support link:
https://www.webroot.com/us/en/support/contact
We will be more than happy to help you.
Thanks!
Please try reaching out again through our support link:
https://www.webroot.com/us/en/support/contact
We will be more than happy to help you.
Thanks!
Written by a customer while visiting webroot.com
Posted by: TGIF
from Arkansas
Verified Purchase:Yes
Easy to setup and does the job. Have had Webroot for years. Great produce.
I would recommend this to a friend!
Written by a customer while visiting webroot.com