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Customer Reviews Collected from webroot.com |
Webroot - Internet Security Complete with Antivirus Protection 2019 (10-Devices) (2-Year Subscription) - Android, Apple iOS, Mac OS, Windows [Digital]
Average Customer Rating:
4.3
Rating breakdown 3,294 reviews
5 Stars
2,332
4 Stars
365
3 Stars
201
2 Stars
90
1 Star
306
67%of customers recommend this product.
(
360 out of
536)
Customer Reviews for Webroot - Internet Security Complete with Antivirus Protection 2019 (10-Devices) (2-Year Subscription) - Android, Apple iOS, Mac OS, Windows [Digital]
Customer Rating
3
help
on May 16, 2023
Posted by: elys
I have been trying to get help to add web root to my other computers
Response from webroot.comBy Deep, OpenText, July 5, 2023
Hello, I'm sorry you are having issues with our product.
If you need support in the future, please go to https://www.webroot.com/us/en/support/contact.
We will be more than happy to assist you.
If you need support in the future, please go to https://www.webroot.com/us/en/support/contact.
We will be more than happy to assist you.
Written by a customer while visiting webroot.com
Posted by: Basebald
from Desert Southwest
Verified Purchase:Yes
Very easy to set up and use. The features offered are what I was looking for.
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Customer Rating
2
Overrun with advertising
on May 26, 2023
Posted by: Pennystop
from UT
This company drives me nuts! I have automatic renewal, and I'm protected, yet I receive constant reminders that I have no protection, and have to buy!!
No, I would not recommend this to a friend.
Response from webroot.comBy Deep, OpenText, July 5, 2023
Hello, I'm sorry you are having issues with our product
If you still wish to request a refund or opt out off auto-renewal you may do so here:
https://www.webroot.com/us/en/online-refund
https://www.webroot.com/us/en/auto-renewal-optout
If you still wish to request a refund or opt out off auto-renewal you may do so here:
https://www.webroot.com/us/en/online-refund
https://www.webroot.com/us/en/auto-renewal-optout
Written by a customer while visiting webroot.com
Customer Rating
5
Well thought out product - I recommend it!!!
on May 29, 2023
Posted by: DFrog
I have used Webroot SecureAnywhere Internet Security Complete on Windows for many years and on MacOS for several of those years.
It has been a terrific product and I highly recommend it to anyone.
It has been a terrific product and I highly recommend it to anyone.
Written by a customer while visiting webroot.com
Customer Rating
5
Heppy WEBROOT Client
on May 30, 2023
Posted by: Bud L
I have been a faithful WEBROOT client for 25 years and have had trouble free use relative to my software and Internet use. It any problems occur, the team helps me quickly resolve them,
Written by a customer while visiting webroot.com
Customer Rating
1
All looks?
on May 31, 2023
Posted by: Asus User 72
from Colorado
Purchased my initial subscription w the purchase of a new laptop back in 2018. Continued to renew subscription as it was already installed and seemed to work okay. Last year I noticed that the software was considerably bogging down my laptop. (Asus laptop, 32gb ddr4 ram, NVIDIA gtx970m, 1tb ssdhd). Then I proceeded to get a virus which caused startup and run time issues. Webroot was able to identify it 50% of the time when a scan was run, yet never able to remove. Windows defender (factory Installed free software) was able to correct issue once I enabled that to take priority over webroot….. looks and smells like an antivirus software, but performs very poorly.
No, I would not recommend this to a friend.
Response from webroot.comBy Deep, OpenText, July 5, 2023
Hello, I'm sorry you are having issues with our product.
If you need support in the future, please go to https://www.webroot.com/us/en/support/contact.
We will be more than happy to assist you.
If you need support in the future, please go to https://www.webroot.com/us/en/support/contact.
We will be more than happy to assist you.
Written by a customer while visiting webroot.com
Posted by: LuLusMom58
from Maine
Verified Purchase:Yes
Scans run very fast. No pop up offers when trying to do other things. All the way back to Windows 7 is supported however, only certain browsers. For myself this was difficult.
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Customer Rating
4
piratage
on June 8, 2023
Posted by: reg26
from Canada(Quebec)
mon Webroot SecureAnywhere est infecté par des trojans et des virus que faire merci
I would recommend this to a friend!
Written by a customer while visiting webroot.com