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Customer Reviews Collected from webroot.com |
Webroot Internet Security Complete with Antivirus Protection 2019 (10-Devices) (2-Year Subscription) - Android, Apple iOS, Mac OS, Windows [Digital]
Average Customer Rating:
4.3
Rating breakdown 3,123 reviews
5 Stars
2,205
4 Stars
338
3 Stars
194
2 Stars
86
1 Star
300
65%of customers recommend this product.
(
327 out of
500)
Customer Reviews for Webroot Internet Security Complete with Antivirus Protection 2019 (10-Devices) (2-Year Subscription) - Android, Apple iOS, Mac OS, Windows [Digital]
Customer Rating
5
Used for several years
on June 29, 2023
Posted by: Jonn wik
Doesn’t use a lot of resources, stays updated in the back ground.
Written by a customer while visiting webroot.com
Customer Rating
3
Good for computers, not so good for Android phone
on July 4, 2023
Posted by: Larryy83
from New Mexico
Verified Purchase:Yes
Can't get this installed properly on my Android phone
Response from webroot.comBy Deep, OpenText, July 7, 2023
We're more than happy to help you with this by reaching out to our free support through a ticket or over the phone.
We have very low wait times and a fast response rate
https://www.webroot.com/us/en/support/contact
Thanks!
We have very low wait times and a fast response rate
https://www.webroot.com/us/en/support/contact
Thanks!
Written by a customer while visiting webroot.com
Customer Rating
1
Can they make it any harder to renew????
on July 8, 2023
Posted by: Yorkie3
from MA
I do not have all day to sit at the computer trying to renew one program
No, I would not recommend this to a friend.
Response from webroot.comBy Deep, OpenText, July 11, 2023
We're more than happy to help you with this by reaching out to our free support through a ticket or over the phone.
We have very low wait times and a fast response rate
https://www.webroot.com/us/en/support/contact
We have very low wait times and a fast response rate
https://www.webroot.com/us/en/support/contact
Written by a customer while visiting webroot.com
Posted by: Ronan Gannon
Verified Purchase:Yes
It does the job, but the fact that I have to copy and paste the license is a bit 2005. The interface could do with a rehaul to. Really feels like OpenText is treating this as a legacy product.
I would recommend this to a friend!
Response from webroot.comBy Deep, OpenText, July 11, 2023
Thank you for your feedback.
If you need support in the future, please contact our product support:
We have very low wait times and a fast response rate
https://www.webroot.com/us/en/support/contact
If you need support in the future, please contact our product support:
We have very low wait times and a fast response rate
https://www.webroot.com/us/en/support/contact
Written by a customer while visiting webroot.com
Posted by: Enricomodena
from Germany
Verified Purchase:Yes
Every 3 days i must reinstall it. Non stop problems under android 13. Every 3 days my license expired.
No, I would not recommend this to a friend.
Response from webroot.comBy Deep, OpenText, July 11, 2023
Thank you for choosing our product! We understand that getting started can sometimes be confusing, but don't worry, we're here to help. To assist you effectively, please provide us with more information about the product you purchased and the specific areas you need assistance with by going to https://www.webroot.com/us/en/support/contact we'll be happy to provide the necessary guidance
Written by a customer while visiting webroot.com
Posted by: Joskin_
from San Antonio, TX
Verified Purchase:Yes
Webroot is an easy purchase and well worth the cost
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Customer Rating
5
Great product
on July 16, 2023
Posted by: Tito
So far this security suite has been the best security application I have ever purchased. Light, it does not constantly bother you with anything. You something don't realize it is there. Just does it's job and leaves me alone. Love it.
Written by a customer while visiting webroot.com
Posted by: Scott R.
from New Jersey
Verified Purchase:Yes
I find Webroot's security to be excellent. The change in the user interface since it became Carbonite however has made it nearly impossible to delete computers from my plan. I couldn't access my account at all. I ended up adding a second plan for a new computer, even though I have four computers on my plan that we no longer own. I deal with many subscription based software platforms, and this seems to be the trend, making it difficult to "unsubscribe". My solution was to stop the auto renewal for the older plan. in the old user interface it was easy to delete old computers and add new ones.
I would recommend this to a friend!
Response from webroot.comBy Deep, OpenText, July 19, 2023
Thank you for purchasing our product.
We value your feedback and take it seriously.
Please contact our product support team if you encounter issues in the future. https://www.webroot.com/us/en/support/contact
We value your feedback and take it seriously.
Please contact our product support team if you encounter issues in the future. https://www.webroot.com/us/en/support/contact
Written by a customer while visiting webroot.com