webroot.com Customer Reviews Collected from webroot.com
Webroot Internet Security Complete with Antivirus Protection 2019 (10-Devices) (2-Year Subscription) - Android, Apple iOS, Mac OS, Windows [Digital]
Average Customer Rating:
4.3 out of 5
4.3
Open Ratings Snapshot
Rating breakdown 3,123 reviews
5 Stars
2,205
4 Stars
338
3 Stars
194
2 Stars
86
1 Star
300
65%of customers recommend this product. 
(
327 out of 500
)
Customer Reviews for Webroot Internet Security Complete with Antivirus Protection 2019 (10-Devices) (2-Year Subscription) - Android, Apple iOS, Mac OS, Windows [Digital]
Customer Rating
2 out of 5
2
not yet satisfied
on January 11, 2020
Posted by: Uncle Ed
installed on 2 computers, both say that there is no anti spyware installed, both show an open process and one says it crashed in the last month and is lit up in red
Response from webroot.comBy CommunityJanuary 13, 2020
I'm sorry to hear you're having trouble getting Webroot to function properly! I'm sure that our Support team can help you. Please reach out to them via e-mail or phone here: https://www.webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Customer Rating
2 out of 5
2
Added charge from Microsoft really!
on May 27, 2020
Posted by: PinkFloyd70
from Oh
Gender:Male
Just updated my web root and must has missed the $16 dollar Microsoft subscription and just got taken for missing a box. Will never use web root after this for adding this on checkout. Have used this for years never had this happen till now hope the 16 bucks was worth losing 60 bucks a year!
No, I would not recommend this to a friend.
Quality
4 out of 5
4
Value
1 out of 5
1
Response from webroot.comBy CommunityJune 2, 2020
If you're having issues with your subscription, please reach out to the following email: wr-customersales@opentext.com
Written by a customer while visiting webroot.com
Customer Rating
5 out of 5
5
Superior Security Protection Product
on January 29, 2021
Posted by: CAJC
from Virginia
Gender:Female
Webroot has been on my devices for 5 years without one problem. Recently, I purchased the new Webroot Secure Anywhere for my devices and WoW it is by far the superior product, I feel safe. The new Secure Anywhere protection shield is amazing. I Love it!
I would recommend this to a friend!
Quality
5 out of 5
5
Value
5 out of 5
5
Response from webroot.comBy CommunityFebruary 1, 2021
Thanks so much for using Webroot and leaving us a great review!
Written by a customer while visiting webroot.com
Customer Rating
5 out of 5
5
So far, great!
on February 7, 2021
Posted by: Pell
I'm a relatively new user and still exploring, but the price was reasonable, and the program protects my phone and my passwords. (Security and passwords were separate purchases in my previous product.) The easy download was followed by a physical disc (copy), which is a nice backup feature. Scans are quick and protection is extensive. So far, I'm more than satisfied!
Written by a customer while visiting webroot.com
Customer Rating
1 out of 5
1
Not worth it
on March 27, 2021
Posted by: Graydon
This app is frustrating and unintelligible. For example, I cannot verify that all my electronics are protected. This should be easily available, but after searching its sites, I’ve yet to find an answer. Quick to take your money and then you are on your own. Did I REALLY waste $150 on this? Yep.
Response from webroot.comBy CommunityMarch 29, 2021
If you're having trouble seeing your protected devices, Please reach out to Webroot support for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Customer Rating
5 out of 5
5
Great protection
on May 4, 2021
Posted by: MRomaK
I don't know if when i do banking if it's secure or not. I'm confused about all the wording when i go in to set things up or if i even have set it up?! My son recommended it.
Written by a customer while visiting webroot.com
Customer Rating
1 out of 5
1
Not happy with this product!!!!
on May 6, 2021
Posted by: Sibyyle
from Tacoma Wa
Gender:Female
Cant download my Disk??? keeps telling me its out of Date??
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting webroot.com
Customer Rating
5 out of 5
5
Always use Webroot
on May 18, 2021
Posted by: Dingle
I have found most other protection lacking in all sorts of ways.
Webroot makes my PC run much better by optimising it by putting files back in order daily.
I have never had any conflicts and when I you don't notice something working in the background that's exactly what a great security system is all about.
Response from webroot.comBy CommunityMay 24, 2021
Thanks for leaving a review!
Written by a customer while visiting webroot.com
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