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Customer Reviews Collected from webroot.com |
Webroot - Internet Security Complete with Antivirus Protection 2019 (10-Devices) (2-Year Subscription) - Android, Apple iOS, Mac OS, Windows [Digital]
Average Customer Rating:
4.3
Rating breakdown 3,286 reviews
5 Stars
2,325
4 Stars
364
3 Stars
201
2 Stars
90
1 Star
306
67%of customers recommend this product.
(
357 out of
533)
Customer Reviews for Webroot - Internet Security Complete with Antivirus Protection 2019 (10-Devices) (2-Year Subscription) - Android, Apple iOS, Mac OS, Windows [Digital]
Customer Rating
1
Lack of Communication
on July 5, 2024
Posted by: TooDifficult
I could not get a virus scan with Webroot and chose Norton. Norton cancelled Webroot from my computer so I am confused as to why I received this email.
Written by a customer while visiting webroot.com
Customer Rating
4
Great most of the time
on July 6, 2024
Posted by: susanjrs
I have had Webroot Secure Anywhere for years. Last year I had something like 30 virus infections according to Geek Squad. How did Webroot miss that many?
Written by a customer while visiting webroot.com
Customer Rating
2
Product installed not matching
on July 8, 2024
Posted by: Nigella
I downloaded Webroot Internet Security free trial on the Webroot page. When I install it, instead it's installing Webroot SecureAnywhere Antivirus. I can't see the features of Webroot Internet Security Complete.
No, I would not recommend this to a friend.
Quality
3
Value
5
Written by a customer while visiting webroot.com
Posted by: RLeeB
from SW Ohio
Gender:Male
Verified Purchase:Yes
Difficulty learning how to cover my phone and mobile phone after my PC.
Quality
3
Response from webroot.comBy Webroot Customer Support, July 15, 2024
Thank you for sharing your feedback. We apologize that your experience with Webroot fell short of expectations. You can access your account to manage your subscriptions details, downloads for PC, mobile, and more, here: https://www.webroot.com/us/en/home/accounts.
We appreciate your patience and look forward to assisting you.
We appreciate your patience and look forward to assisting you.
Written by a customer while visiting webroot.com
Customer Rating
5
Webroot performs simultaneously with Nortons
on August 26, 2024
Posted by: LesF
from Perth Australia
Gender:Male
User for many years and happy with Webroot Internet Security functioning simultaneously and without conflict with Nortons Virus Security.
I would recommend this to a friend!
Quality
5
Value
4
Written by a customer while visiting webroot.com
Customer Rating
1
Renewal Nightmare
on September 26, 2024
Posted by: NC Canvas
from NC
Gender:Male
I have been using Webroot for about a year and it is time to renew my subscription. The online renewal program rejects my renewal for info I have entered that is "invalid", although I know it is valid. And worse, the program clears ALL fields and you have to reenter everything again, even though it was correct the first time. I will not be renewing Webroot or using it in the future.
Written by a customer while visiting webroot.com
Customer Rating
4
Go in back ground so know sure its even there
on November 2, 2024
Posted by: Patx
from SW MN
Gender:Female
Verified Purchase:Yes
Guess jits working How do you tell its fdoing its job
I would recommend this to a friend!
Quality
4
Value
4
Written by a customer while visiting webroot.com
Posted by: James cowboy
from ms
Gender:Male
Verified Purchase:Yes
easy to setup and use it is get it and forget type of thing
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting webroot.com