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Customer Reviews Collected from webroot.com |
Webroot Internet Security Complete with Antivirus Protection 2019 (10-Devices) (2-Year Subscription) - Android, Apple iOS, Mac OS, Windows [Digital]
Average Customer Rating:
4.3
Rating breakdown 3,121 reviews
5 Stars
2,204
4 Stars
337
3 Stars
194
2 Stars
86
1 Star
300
65%of customers recommend this product.
(
327 out of
500)
Customer Reviews for Webroot Internet Security Complete with Antivirus Protection 2019 (10-Devices) (2-Year Subscription) - Android, Apple iOS, Mac OS, Windows [Digital]
Posted by: RLeeB
from SW Ohio
Gender:Male
Verified Purchase:Yes
Difficulty learning how to cover my phone and mobile phone after my PC.
Quality
3
Response from webroot.comBy Webroot Customer Support, July 15, 2024
Thank you for sharing your feedback. We apologize that your experience with Webroot fell short of expectations. You can access your account to manage your subscriptions details, downloads for PC, mobile, and more, here: https://www.webroot.com/us/en/home/accounts.
We appreciate your patience and look forward to assisting you.
We appreciate your patience and look forward to assisting you.
Written by a customer while visiting webroot.com
Customer Rating
5
Webroot performs simultaneously with Nortons
on August 26, 2024
Posted by: LesF
from Perth Australia
Gender:Male
User for many years and happy with Webroot Internet Security functioning simultaneously and without conflict with Nortons Virus Security.
I would recommend this to a friend!
Quality
5
Value
4
Written by a customer while visiting webroot.com
Customer Rating
1
Renewal Nightmare
on September 26, 2024
Posted by: NC Canvas
from NC
Gender:Male
I have been using Webroot for about a year and it is time to renew my subscription. The online renewal program rejects my renewal for info I have entered that is "invalid", although I know it is valid. And worse, the program clears ALL fields and you have to reenter everything again, even though it was correct the first time. I will not be renewing Webroot or using it in the future.
Written by a customer while visiting webroot.com
Customer Rating
4
Go in back ground so know sure its even there
on November 2, 2024
Posted by: Patx
from SW MN
Gender:Female
Verified Purchase:Yes
Guess jits working How do you tell its fdoing its job
I would recommend this to a friend!
Quality
4
Value
4
Written by a customer while visiting webroot.com
Posted by: James cowboy
from ms
Gender:Male
Verified Purchase:Yes
easy to setup and use it is get it and forget type of thing
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting webroot.com
Posted by: Garvin
from Tennessee
Verified Purchase:Yes
Been using product for years. Never had a proble..
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting webroot.com
Posted by: R S M
from Topeka, KS
Gender:Female
Verified Purchase:Yes
I've had Webroot for a number of years, and I believe it has functioned as intended because I have encountered no issues.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting webroot.com
Customer Rating
3
The "new" version with a red dashboard is trouble.
on November 22, 2024
Posted by: vanishing customer
from U.S.
Verified Purchase:Yes
We root has a problem with the latest version. Ever since I renewed my subscription which downloaded a new version with a red status panel, we root locks up my computer and will not work. I have to try to shut down protection and turn off the program so I may reload Webroot and have it function again. This problem occurs regularly, at least three times a week. The previous dashboard, without a red colored panel was more reliable and did not give me problems. The new version is buggy.
No, I would not recommend this to a friend.
Quality
2
Value
2
Written by a customer while visiting webroot.com