webroot.com Customer Reviews Collected from webroot.com
Webroot Internet Security Complete with Antivirus Protection 2019 (10-Devices) (2-Year Subscription) - Android, Apple iOS, Mac OS, Windows [Digital]
Average Customer Rating:
4.3 out of 5
4.3
Open Ratings Snapshot
Rating breakdown 3,123 reviews
5 Stars
2,205
4 Stars
338
3 Stars
194
2 Stars
86
1 Star
300
65%of customers recommend this product. 
(
327 out of 500
)
Customer Reviews for Webroot Internet Security Complete with Antivirus Protection 2019 (10-Devices) (2-Year Subscription) - Android, Apple iOS, Mac OS, Windows [Digital]
Customer Rating
4 out of 5
4
Use for years
on June 5, 2021
Posted by: Sandy53
I had a time to download product. Email company tech 3 times and call number about 4 time. Finally got in touch over the phone. Got product downloaded and working. Also had someone else(hacker - saying they were Webroot) calling and asking to get into my files to help me download. They kept asking about my bank account and this let me know something was not right. I spoke to Webroot person on phone and he told me that they would never ask about bank inform or scan my computer for problems that were stopping me from downloading Webroot. Now all going right with product after speakon phone with tech from the real webroot
Written by a customer while visiting webroot.com
Customer Rating
5 out of 5
5
Data Security Solutions LLC highly recommends
on June 10, 2021
Posted by: Dragonrider
My company is a major force in the fight against cyber maliciousness. We have never been beaten by the bad guys and our customers give us glowing reviews. DSS LLC highly endorses Webroot as the best anti-malware software anywhere. We, at my corporation, back Webroot with a 100% no questions asked, money back guarantee should WEBROOT ever fail.....GW Gonyaw CEO/Manager Data Security Solutions LLC
Written by a customer while visiting webroot.com
Customer Rating
2 out of 5
2
Never was able to run it without interferring too
on July 5, 2021
Posted by: Anonymous
from Houston
Never could run the software without interferring too much with my normal operation. Just had to uninstall from beginning. Please do not renew.
No, I would not recommend this to a friend.
Quality
2 out of 5
2
Value
2 out of 5
2
Written by a customer while visiting webroot.com
Customer Rating
3 out of 5
3
Aggravated
on August 8, 2021
Posted by: Gand
Gender:Male
Verified Purchase:Yes
First I didn't get everything I purchased I do have all the shields but no secure web browser and no optimizer I've been in contact with support but not much help
Quality
3 out of 5
3
Value
2 out of 5
2
Written by a customer while visiting webroot.com
Customer Rating
3 out of 5
3
Subscription
on September 12, 2021
Posted by: Anonymous
from Portland, Oregon
Gender:Female
Verified Purchase:Yes
Very difficult to share subscription with other computers.
No, I would not recommend this to a friend.
Quality
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting webroot.com
Customer Rating
1 out of 5
1
Getting thru to you IS impossible
on October 1, 2021
Posted by: Anonymous
from Springfield, Mo
Gender:Male
According to my Webroot I have 784 days left on my current contract and you are getting ready to bill me about $80.00 more. I STRONGLY SUGGEST that you do not do that.
You ask "would I recommend this product.." right now the answer is NO.
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting webroot.com
Customer Rating
4 out of 5
4
Great product, manipulative renewal process
on October 9, 2021
Posted by: Kekillion
from New Mexico, USA
Gender:Female
Verified Purchase:Yes
I have been subscribing to webroot for a while now and I find their product effective but the way they attempt to get renewals is very manipulative. They automatically set the account to renew and the price for renewal is 79.99 as opposed to the online price for subscription which is 29.99! Every year they say that they are having special prices for subscription and every year they have the same thing. While they are still assigning automatic renewals at 79.99. And someone who doesn’t know any better probably just allows the renewal to go through. Super manipulative and deceptive!!
No, I would not recommend this to a friend.
Quality
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting webroot.com
Customer Rating
1 out of 5
1
webroot is cheating people out of days
on December 16, 2021
Posted by: lisa m
from providence ri
Verified Purchase:Yes
fix the software webroot is cheating people out of days
No, I would not recommend this to a friend.
Written by a customer while visiting webroot.com
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