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Customer Reviews Collected from webroot.com |
Webroot Internet Security Complete with Antivirus Protection 2019 (10-Devices) (2-Year Subscription) - Android, Apple iOS, Mac OS, Windows [Digital]
Average Customer Rating:
4.3
Rating breakdown 3,121 reviews
5 Stars
2,204
4 Stars
337
3 Stars
194
2 Stars
86
1 Star
300
65%of customers recommend this product.
(
327 out of
500)
Customer Reviews for Webroot Internet Security Complete with Antivirus Protection 2019 (10-Devices) (2-Year Subscription) - Android, Apple iOS, Mac OS, Windows [Digital]
Posted by: Juanca
from Blue Bell, PA
Verified Purchase:Yes
Quick installation, not slowing down my laptop, and easy to find the information related to my application
I would recommend this to a friend!
Quality
5
Value
5
Response from webroot.comBy The Webroot Team, December 17, 2024
Thanks for the 5-star rating! Great to see you are satisfied with Webroot Security Complete!
Written by a customer while visiting webroot.com
Posted by: Pat Hacker
Verified Purchase:Yes
Product is okay but still comes up showing need to renew now!
I would recommend this to a friend!
Response from webroot.comBy Webroot Customer Support, December 30, 2024
Thank you for your review.
If you already have Webroot installed, you may just need to update your keycode.
Please follow the steps provided in this article: https://answers.webroot.com/Webroot/ukp.aspx?vw=1&solid=2490&pid=10&fcid=&fpid=&snid=1
We appreciate your patience and look forward to assisting you.
If you already have Webroot installed, you may just need to update your keycode.
Please follow the steps provided in this article: https://answers.webroot.com/Webroot/ukp.aspx?vw=1&solid=2490&pid=10&fcid=&fpid=&snid=1
We appreciate your patience and look forward to assisting you.
Written by a customer while visiting webroot.com
Posted by: TIAVICUSCOSILOM
Verified Purchase:Yes
INITIALLY DOUBLE BILLED, SINCE CORRECTED. THEN REPEATEDLY TOLD TOO RENEW, THAT HAS STOPPED TODAY. 5 STARS IS THE BEST [PERFECT, NOTHING IS], 4 STARS IS A GOOD JOB,3 STARS IS ALL I CAN GIVE ON THIS OCCASION.
HAVE A GOOD YEAR & PROSPER.
HAVE A GOOD YEAR & PROSPER.
Written by a customer while visiting webroot.com
Customer Rating
4
Racing games
on December 31, 2024
Posted by: Anonymous
I bought this because I want to protect my phone from scammers and telmarker
Written by a customer while visiting webroot.com
Customer Rating
1
Poor upgrade service
on December 31, 2024
Posted by: Engr1
Renewing and upgrading using the Carbonite/Webroot website is not user friendly. It is slow (my computer is not slow) and unresponsive.
No, I would not recommend this to a friend.
Quality
3
Value
3
Written by a customer while visiting webroot.com
Posted by: Big Jim B
from Wiltshire, United Kingdom.
Gender:Male
Verified Purchase:Yes
I do not know how it happened, but I was scammed and had money taken fraudulently from my account, with Webroot fully updated and working. Luckily I noticed and reported it.
No, I would not recommend this to a friend.
Quality
2
Value
2
Written by a customer while visiting webroot.com
Posted by: Gary N
from Los Angeles, San fernando Valley
Gender:Male
Verified Purchase:Yes
We have had Webroot for over 10 years. During that time we have never had a problem. With their daily scans, all of our devices have been virus free.
I would recommend this to a friend!
Quality
5
Value
5
Response from webroot.comBy The Webroot Team, January 6, 2025
Your patronage to Webroot for the past 10 years is more than appreciated.
I hope you continue to enjoy your experience with the company.
I hope you continue to enjoy your experience with the company.
Written by a customer while visiting webroot.com
Posted by: Tyron
from Illinois
Gender:Male
Verified Purchase:Yes
I'm thoroughly satisfied with the Webroot product. It has served as a very important part of keeping my computer protected from virus attacks as well as other computer invasive issues such as malware.
I would recommend this to a friend!
Quality
4
Value
5
Written by a customer while visiting webroot.com