 |
Customer Reviews Collected from webroot.com |
Webroot - Internet Security Complete with Antivirus Protection 2019 (10-Devices) (2-Year Subscription) - Android, Apple iOS, Mac OS, Windows [Digital]
Average Customer Rating:
4.3
Rating breakdown 3,283 reviews
5 Stars
2,322
4 Stars
364
3 Stars
201
2 Stars
90
1 Star
306
67%of customers recommend this product.
(
355 out of
531)
Customer Reviews for Webroot - Internet Security Complete with Antivirus Protection 2019 (10-Devices) (2-Year Subscription) - Android, Apple iOS, Mac OS, Windows [Digital]
Customer Rating
1
on December 10, 2024
Posted by: Rubbish
i want the program OFF MY COMPUTER i want the program OFF MY COMPUTER
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from webroot.comBy Webroot Customer Support, December 17, 2024
Thank you for sharing your feedback. We apologize that your experience with Webroot fell short of expectations. To address any installation issues, please visit our support resources at https://answers.webroot.com. We appreciate your patience and look forward to assisting you.
Written by a customer while visiting webroot.com
Posted by: Magoon
Verified Purchase:Yes
It has on many occasions alerted me of a suspicious file attempting to open on my WiFi and does several scans in a short period of time.
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Posted by: Robert K
from Florida
Gender:Male
Verified Purchase:Yes
I have never had any issues and completely satisfied with WebRoot.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting webroot.com
Posted by: Juanca
from Blue Bell, PA
Verified Purchase:Yes
Quick installation, not slowing down my laptop, and easy to find the information related to my application
I would recommend this to a friend!
Quality
5
Value
5
Response from webroot.comBy The Webroot Team, December 17, 2024
Thanks for the 5-star rating! Great to see you are satisfied with Webroot Security Complete!
Written by a customer while visiting webroot.com
Posted by: Pat Hacker
Verified Purchase:Yes
Product is okay but still comes up showing need to renew now!
I would recommend this to a friend!
Response from webroot.comBy Webroot Customer Support, December 30, 2024
Thank you for your review.
If you already have Webroot installed, you may just need to update your keycode.
Please follow the steps provided in this article: https://answers.webroot.com/Webroot/ukp.aspx?vw=1&solid=2490&pid=10&fcid=&fpid=&snid=1
We appreciate your patience and look forward to assisting you.
If you already have Webroot installed, you may just need to update your keycode.
Please follow the steps provided in this article: https://answers.webroot.com/Webroot/ukp.aspx?vw=1&solid=2490&pid=10&fcid=&fpid=&snid=1
We appreciate your patience and look forward to assisting you.
Written by a customer while visiting webroot.com
Posted by: TIAVICUSCOSILOM
Verified Purchase:Yes
INITIALLY DOUBLE BILLED, SINCE CORRECTED. THEN REPEATEDLY TOLD TOO RENEW, THAT HAS STOPPED TODAY. 5 STARS IS THE BEST [PERFECT, NOTHING IS], 4 STARS IS A GOOD JOB,3 STARS IS ALL I CAN GIVE ON THIS OCCASION.
HAVE A GOOD YEAR & PROSPER.
HAVE A GOOD YEAR & PROSPER.
Written by a customer while visiting webroot.com
Customer Rating
4
Racing games
on December 31, 2024
Posted by: Anonymous
I bought this because I want to protect my phone from scammers and telmarker
Written by a customer while visiting webroot.com
Customer Rating
1
Poor upgrade service
on December 31, 2024
Posted by: Engr1
Renewing and upgrading using the Carbonite/Webroot website is not user friendly. It is slow (my computer is not slow) and unresponsive.
No, I would not recommend this to a friend.
Quality
3
Value
3
Written by a customer while visiting webroot.com