webroot.com Customer Reviews Collected from webroot.com
Webroot Internet Security Complete with Antivirus Protection 2019 (10-Devices) (2-Year Subscription) - Android, Apple iOS, Mac OS, Windows [Digital]
Average Customer Rating:
4.3 out of 5
4.3
Open Ratings Snapshot
Rating breakdown 3,121 reviews
5 Stars
2,204
4 Stars
337
3 Stars
194
2 Stars
86
1 Star
300
65%of customers recommend this product. 
(
327 out of 500
)
Customer Reviews for Webroot Internet Security Complete with Antivirus Protection 2019 (10-Devices) (2-Year Subscription) - Android, Apple iOS, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
Works great
on January 24, 2025
Posted by: D Vader Jr
from Las Vegas Nevada
Gender:Male
Verified Purchase:Yes
We've used went for years on our desktop, laptops and iPhones it's never let us down.
I would recommend this to a friend!
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting webroot.com
Customer Rating
2 out of 5
2
Did not work for me.
on January 24, 2025
Posted by: Anonymous
from Georgia
Gender:Male
Verified Purchase:Yes
I was not able to make my key work . I have used this product for many years but my last renewal did not work
No, I would not recommend this to a friend.
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting webroot.com
Customer Rating
1 out of 5
1
Ugh
on January 24, 2025
Posted by: Em Gee
from Pa
Verified Purchase:Yes
Program only works in googl e and that means no privacy!
No, I would not recommend this to a friend.
Written by a customer while visiting webroot.com
Customer Rating
4 out of 5
4
Good software but confusing renewal process.
on January 26, 2025
Posted by: Ed S
Verified Purchase:Yes
The installation process was confusing to me. I received an initial reminder on my computer so I I purchased the renewal. However, I wasn’t prompted to install. Weeks later, while I was on vacation with no access to my computer I received an email indicating that I had to install. When I returned home, I installed the software, but the process was confusing with so many different options too go through. Basically there are no process is another opportunity for up selling the software which I wasn’t interested in. I would have preferred to just choose to renew without all of the pop-up menus and opportunities to spend more money.
Written by a customer while visiting webroot.com
Customer Rating
2 out of 5
2
Good on PC, crap for Android mobile.
on January 27, 2025
Posted by: DC99
from Australia
Gender:Male
Verified Purchase:Yes
Works OK on the PC, but unable to use on the android mobile due to weird login issues, which support could not help with. They basically agreed that it didn't work
No, I would not recommend this to a friend.
Quality
2 out of 5
2
Value
2 out of 5
2
Written by a customer while visiting webroot.com
Customer Rating
4 out of 5
4
GRAT SYSTEM
on January 28, 2025
Posted by: Victor1
from Toronto On Canada
Gender:Male
I BOUGHT THIS YEAR AGO ..SO FAR SO GOOD Whe do I need an update ??
Quality
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting webroot.com
Customer Rating
3 out of 5
3
Efficient Software
on February 4, 2025
Posted by: Anonymous
Verified Purchase:Yes
Although I have been a Webroot user for many years I do find that it results in a significant decrease in the speed of my PC. I try to ensure that the scan times are well outside of my normal usage schedules but in doing so it alters the times I can use any of my PC's at will.
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Customer Rating
1 out of 5
1
Painful and exhausting experience trying to renew!
on February 4, 2025
Posted by: Robert Silver
Gender:Male
Verified Purchase:Yes
What a pain trying to renew my subscription! Impossible task! Took more than a week until I finally decided it wasn't worth the effort and am now trying to cancel.
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting webroot.com
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