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Customer Reviews Collected from webroot.com |
Webroot Internet Security Complete with Antivirus Protection 2019 (10-Devices) (2-Year Subscription) - Android, Apple iOS, Mac OS, Windows [Digital]
Average Customer Rating:
4.3
Rating breakdown 3,128 reviews
5 Stars
2,209
4 Stars
338
3 Stars
194
2 Stars
86
1 Star
301
66%of customers recommend this product.
(
329 out of
502)
Customer Reviews for Webroot Internet Security Complete with Antivirus Protection 2019 (10-Devices) (2-Year Subscription) - Android, Apple iOS, Mac OS, Windows [Digital]
Posted by: Tomcat C
Verified Purchase:Yes
You can not set this up on your phone or I-pad. There is no tech support number to call or customer service number. I am very disappointed.
No, I would not recommend this to a friend.
Response from webroot.comBy Community, March 24, 2022
Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Customer Rating
1
Does not work on PC. Do not buy
on March 12, 2022
Posted by: Who cares
from LA
Does not work on PC. Do not buy. Finding how to get you money back is impossible too.
No, I would not recommend this to a friend.
Response from webroot.comBy Community, March 24, 2022
Webroot absolutely works on Windows based PC's - I'm sorry to hear you're having trouble getting yours to work!
Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Customer Rating
1
App
on March 13, 2022
Posted by: Female
from Gower, MO
I can't open the app. I keep deleting and re-downloading and still can't open it.
No, I would not recommend this to a friend.
Response from webroot.comBy Community, March 24, 2022
Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Customer Rating
4
Protection
on April 7, 2022
Posted by: Sue D
We have Webroot.... it's good to know that we are protected.
Written by a customer while visiting webroot.com
Customer Rating
1
too intrusive, scarey
on May 2, 2022
Posted by: idiots
from stupidville
won't go away, very intrusive that is why i'm writing this. terrible
No, I would not recommend this to a friend.
Response from webroot.comBy Community, May 4, 2022
If you are seeing persistent and unnecessary notifications, please reach out to webroot support so we can assist you in modifying your settings: 1-866-612-4227
Written by a customer while visiting webroot.com
Customer Rating
1
sheet
on May 6, 2022
Posted by: miso
I bought and i cannot activate your products how i can return
No, I would not recommend this to a friend.
Response from webroot.comBy Community, May 9, 2022
Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Customer Rating
1
terrible can not tell if my cd code is an oh zero
on May 13, 2022
Posted by: Craig BIlls
from Willis tX
can not tell between zero and the letter oh. neither works.
No, I would not recommend this to a friend.
Response from webroot.comBy TylerM, Webroot, May 16, 2022
Hi Craig,
I'm sorry you are having issues reading your keycode. You can always copy-paste from the email as well. Those are usually zeros, but since you've mentioned that you've had problems entering the keycode, we're more than happy to help you with this by reaching out to our free support through a ticket or over the phone.
https://www.webroot.com/us/en/support/contact
Thanks!
I'm sorry you are having issues reading your keycode. You can always copy-paste from the email as well. Those are usually zeros, but since you've mentioned that you've had problems entering the keycode, we're more than happy to help you with this by reaching out to our free support through a ticket or over the phone.
https://www.webroot.com/us/en/support/contact
Thanks!
Written by a customer while visiting webroot.com
Customer Rating
4
Increase in renewal
on May 21, 2022
Posted by: KAVS
from Dayton Ohio
We have been using Webroot for a very long time with great service, but the ($100 increase) in the yearly renewal has left us not able to renew our subscription.
I would recommend this to a friend!
Written by a customer while visiting webroot.com