 |
Customer Reviews Collected from webroot.com |
Webroot - Internet Security Complete with Antivirus Protection 2019 (10-Devices) (2-Year Subscription) - Android, Apple iOS, Mac OS, Windows [Digital]
Average Customer Rating:
4.3
Rating breakdown 3,282 reviews
5 Stars
2,321
4 Stars
364
3 Stars
201
2 Stars
90
1 Star
306
67%of customers recommend this product.
(
355 out of
531)
Customer Reviews for Webroot - Internet Security Complete with Antivirus Protection 2019 (10-Devices) (2-Year Subscription) - Android, Apple iOS, Mac OS, Windows [Digital]
Customer Rating
1
Webroot WAS a great company!
on December 6, 2023
Posted by: Unhelped customer
from Ontario, Canada
I suspect my issue is the result of Webroot having been purchased by opentext. I had a question before purchasing a renewal to my account and phoned dozens of times over a week and was never able to talk to a live person and my voice messages went unanswered. When, finally I did renew online, a technical issue developed and I was unable to make contact with their technical people, having unsuccessfully called dozens of additional times to their "help" number. What good is a product by a company that isn't able to reply to customers' calls for help??? There is no way to even contact them for a refund! . . . except through my bank to stop payment.
No, I would not recommend this to a friend.
Written by a customer while visiting webroot.com
Posted by: Kat bird
from Ohio
Gender:Female
Verified Purchase:Yes
Terrible product, very hard to install. Slowed computer down to almost stopped
No, I would not recommend this to a friend.
Quality
1
Value
1
Written by a customer while visiting webroot.com
Posted by: Alex23
We use this antivirus since several years. No issues at that time. Run smothly. Very good
Written by a customer while visiting webroot.com
Customer Rating
1
Want to Renew? Good Luck!!
on February 5, 2024
Posted by: specialk389
from Corona, CA
Gender:Male
I want to renew my Webroot Account. It requires multiple screens, codes, & other info. You ALREADY have my info. Why make it so ridiculously difficult???
Quality
5
Value
5
Written by a customer while visiting webroot.com
Posted by: Biggrizzlee
from Centennial, CO
Gender:Male
Verified Purchase:Yes
Webroot is the best and easiest virus protection that I have used so far. Very easy to install and trouble free to install. I feel it is protecting my computers very well
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting webroot.com
Posted by: Kenny G
from Indiana
Gender:Male
Verified Purchase:Yes
I am giving it four stars because I haven't had it that long. It starts out a little slow when cleaning, but speeds up. My computer is still running faster than before. It seems to be doing its job when I using the computer.
I would recommend this to a friend!
Quality
4
Value
4
Written by a customer while visiting webroot.com
Posted by: BlueEyes66
I have never had any issues with my computer when using this product.
Written by a customer while visiting webroot.com
Posted by: Ken67
from Tennessee
Gender:Male
I have been using for a few years now. No security problems.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting webroot.com