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Customer Reviews Collected from webroot.com |
Webroot Internet Security Complete with Antivirus Protection 2019 (10-Devices) (2-Year Subscription) - Android, Apple iOS, Mac OS, Windows [Digital]
Average Customer Rating:
4.3
Rating breakdown 3,128 reviews
5 Stars
2,209
4 Stars
338
3 Stars
194
2 Stars
86
1 Star
301
66%of customers recommend this product.
(
329 out of
502)
Customer Reviews for Webroot Internet Security Complete with Antivirus Protection 2019 (10-Devices) (2-Year Subscription) - Android, Apple iOS, Mac OS, Windows [Digital]
Posted by: Kenna
I am very impressed with Webroot Internet Security! I have not had any issues with it and it scans my computer quickly and more efficiently than the product I used to use.
Written by a customer while visiting webroot.com
Posted by: Anonymous
from flagler beach fla
Gender:Male
Verified Purchase:Yes
your software suit will not remove viruses or malwqrecks,
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from webroot.comBy Webroot Customer Support, July 15, 2024
Your rating indicates that your experience with Webroot fell short of expectations, and we apologize if it did. To address any issues you may have encountered, please visit https://answers.webroot.com. We appreciate your patience and look forward to assisting you.
Written by a customer while visiting webroot.com
Customer Rating
1
Webroot Needs Update On Website
on September 17, 2024
Posted by: Angry123
from Sydney Australia
Gender:Male
Failed to identify 38 malwares etc.. and have lost my faith in this product. Their website is terrible, every time I attempt a login I am told password is wrong and have to go through a routine to reset. Their console of showing my items under protection is terrible.
No, I would not recommend this to a friend.
Quality
1
Value
1
Written by a customer while visiting webroot.com
Customer Rating
1
Choose another antivirus
on October 2, 2024
Posted by: Jay79707
from Texas
Gender:Female
I believe that webroot failed, let a virus in. But my pet peve is not being able to speak to a live Rep!!!
No, I would not recommend this to a friend.
Quality
1
Value
2
Written by a customer while visiting webroot.com
Posted by: Anonymous
from Texas
Gender:Male
Verified Purchase:Yes
I have used Webroot for two 1 year sessions now, and true...they set the daily scans for about each 2 hours of internet connectivity. Problem has been I am feeling that the scheduled scans are not deep enough, as I will on occasion run other software on the heels of Webroot's scans and will pick up things I feel they should have found. I should not have to run those scans.
I would recommend this to a friend!
Quality
4
Value
4
Written by a customer while visiting webroot.com
Posted by: Ed Chlapowski
from TX
Gender:Male
Verified Purchase:Yes
I was screwed out of my renewal monies because my card date had expired and I tried to update information on the card while still logged in from the failed attempt due to expirations date. after I updated the info it took the monies but did not down load. I had to go through the purchase again and I ended up being double charged. The 8 to 5 weekday number had no answer.....So
Quality
5
Value
5
Written by a customer while visiting webroot.com
Posted by: Roger 111
from UK
Gender:Male
Verified Purchase:Yes
As now Webroot is linked up with Carbonite whenever I log in, my laptops are not listed on the carbonite web site. I mensioned this a couple of years ago and was told it was imminent. They are still not there!!
No, I would not recommend this to a friend.
Quality
3
Value
4
Written by a customer while visiting webroot.com
Posted by: Alfredo Sauce
Verified Purchase:Yes
Automatic renewal . . . HOWEVER I WAS NEVER INFORMED AS TO THE RENEWAL COST!
Typical for these people I'm afraid.
Typical for these people I'm afraid.
No, I would not recommend this to a friend.
Quality
4
Value
4
Written by a customer while visiting webroot.com