 |
Customer Reviews Collected from webroot.com |
Webroot Internet Security Complete with Antivirus Protection 2019 (10-Devices) (2-Year Subscription) - Android, Apple iOS, Mac OS, Windows [Digital]
Average Customer Rating:
4.3
Rating breakdown 3,131 reviews
5 Stars
2,211
4 Stars
338
3 Stars
195
2 Stars
86
1 Star
301
66%of customers recommend this product.
(
329 out of
502)
Customer Reviews for Webroot Internet Security Complete with Antivirus Protection 2019 (10-Devices) (2-Year Subscription) - Android, Apple iOS, Mac OS, Windows [Digital]
Customer Rating
3
Pleased & Unpleased
on October 2, 2017
Posted by: Smitty
I've renewed for another year yet! It keeps saying quote: "Your subscription well soon expire" I am annoyed with it. Please take care of it and remove it.
Response from webroot.comBy Josh P., Online, October 6, 2017
We appreciate you letting us know, Smitty.
Please reach out to our Support Team directly for help:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Best Regards,
Josh P.
Digital Care Coordinator
Please reach out to our Support Team directly for help:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Best Regards,
Josh P.
Digital Care Coordinator
Written by a customer while visiting webroot.com
Posted by: Tamie
I looked this product up on Wiki before buying and was impressed. The technicians are great as well as this product. Does not slow my computer down at all. I feel real secure in this product. Would strongly recommend this product to anyone.
Written by a customer while visiting webroot.com
Posted by: moideux
I have been a Systems Analyst for 25 years. Webroot is the finest malware and antivirus program I have ever used. I rate it best overall in terms of resource footprint, setup and ease of use and effectiveness.
Written by a customer while visiting webroot.com
Customer Rating
1
No Longer Works After Renewal
on September 6, 2020
Posted by: Bigstevec
from Harrow
Gender:Male
Product has just renewed and now it doesn't work. Can't open, can't re-install, can't un-install.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from webroot.comBy Community, September 8, 2020
Please reach out to Webroot support for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Posted by: Duaneo
I've been protected by Webroot now for a number of years. It appears that it has stopped all threats before I was aware of them. Well done.
Response from webroot.comBy Community, November 17, 2020
Thanks for sticking with Webroot!
Written by a customer while visiting webroot.com
Customer Rating
3
Keeps Disconnecting
on January 29, 2021
Posted by: Marconious
I am happy that my financial institutions don't recognize me because my IP Address is changed, meaning that the security is working; many times my computer tells me that WiFi Security has to reconnect. This makes me wonder where my security has been compromised. Although
Response from webroot.comBy Community, February 1, 2021
Please reach out to Webroot support for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Posted by: CMS3
from Atlanta, GA
Verified Purchase:Yes
Used to be the best - Now it wouldn't remove a virus until I pre-purchased a new license
No, I would not recommend this to a friend.
Written by a customer while visiting webroot.com
Posted by: Tory
Verified Purchase:Yes
I have used Webroot security for the last few years without any problems. I highly recommend them.
Response from webroot.comBy Community, July 22, 2022
Thanks for the feedback! It looks like you left us a 1-star review even though you're happy with our product - please consider revising your rating.
Written by a customer while visiting webroot.com