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Customer Reviews Collected from webroot.com |
Webroot - Internet Security Complete with Antivirus Protection 2019 (10-Devices) (2-Year Subscription) - Android, Apple iOS, Mac OS, Windows [Digital]
Average Customer Rating:
4.3
Rating breakdown 3,297 reviews
5 Stars
2,335
4 Stars
365
3 Stars
201
2 Stars
90
1 Star
306
67%of customers recommend this product.
(
360 out of
536)
Customer Reviews for Webroot - Internet Security Complete with Antivirus Protection 2019 (10-Devices) (2-Year Subscription) - Android, Apple iOS, Mac OS, Windows [Digital]
Customer Rating
5
Great protection
on April 28, 2020
Posted by: Vic C
Seems to run behind the scenes but alerts me when I go somewhere I shouldn't.
Written by a customer while visiting webroot.com
Customer Rating
5
Best protection,
on May 14, 2020
Posted by: Miss Mary
I depend on you to keep me safe from problems that get in my way of my work. Thank you.
Response from webroot.comBy Community, May 15, 2020
You are so welcome! I'm glad you're feeling safer since switching over to Webroot! :)
Written by a customer while visiting webroot.com
Customer Rating
5
Easy to use for peace of mind
on August 5, 2020
Posted by: FrozenNorthDave
I am more comfortable with security software developed by an American company, which may be prejudiced but I would also prefer to keep dollars in North America. Decide to try Webroot and am very happy with it.
Response from webroot.comBy Community, August 11, 2020
Thanks so much for the positive review! We appreciate your loyalty!
Written by a customer while visiting webroot.com
Customer Rating
5
Great company
on August 13, 2020
Posted by: Destiny
from Cape Cod MA
Gender:Male
Super service, great protection. The cost is worth the product.
I would recommend this to a friend!
Quality
5
Value
5
Response from webroot.comBy Community, August 19, 2020
Glad to hear you're having a good experience - Thanks for the review!
Written by a customer while visiting webroot.com
Customer Rating
5
Easy to use
on August 13, 2020
Posted by: cazanne
from Scotland U
I have used this product for a number of years now and I am confident that all my online use is protected. Brilliant, easy to use.
I would recommend this to a friend!
Quality
5
Value
5
Response from webroot.comBy Community, August 19, 2020
Glad to hear it - thanks so much for leaving us a review!
Written by a customer while visiting webroot.com
Customer Rating
5
Getting charged to many times
on September 14, 2020
Posted by: CJPellegrin
Yes it is great protection. But you'll told me it was time to renew so i did. And what do you'll do, charge my card twice. So I call and i finely get credit back. and what happens. You'll send me an email 2 months later saying auto renewal is about to go threw so i write you'll and explain not only did i already renew but about the problem that i had thinking you'll would see that and not run it threw. Well i was wrong. you'll charged my card again. I wrote you'll and explained and have not heard anything yet. and thatys been about a month ago. I'd like my money back!!
Response from webroot.comBy Community, September 18, 2020
Please reach out to our customer sales team to resolve this issue:
wr-customersales@opentext.com
1-866-612-4227
wr-customersales@opentext.com
1-866-612-4227
Written by a customer while visiting webroot.com
Customer Rating
5
Great Product!
on September 23, 2020
Posted by: miklen0
I was looking for a light, unobtrusive online security product a few years ago to cover a number of home devices for my family. I had previously used a number of products, but found them quite heavy on resources and partially effective. I tried Webroot Secure Anywhere Internet Security Complete following a web search which yielded many positive reviews.
To be honest, I haven't looked back because Webroot provide multi-device support, easy renewals, competitive prices, very good offers and most importantly for me, a product that does not intrude in the day to day running of my online machines - phones, ipads, laptops and PCs.
Warnings are timely and it is very easy to run a system scan if you feel that your security may have been compromised.
Very happy customer and very likely to stay with Webroot based on my experiences of them to date.
To be honest, I haven't looked back because Webroot provide multi-device support, easy renewals, competitive prices, very good offers and most importantly for me, a product that does not intrude in the day to day running of my online machines - phones, ipads, laptops and PCs.
Warnings are timely and it is very easy to run a system scan if you feel that your security may have been compromised.
Very happy customer and very likely to stay with Webroot based on my experiences of them to date.
Response from webroot.comBy Community, September 28, 2020
Thanks for the detailed and positive review!
Written by a customer while visiting webroot.com
Customer Rating
1
no good to hard to down load
on February 23, 2021
Posted by: bobupset
Gender:Male
i had went to redo it and am unable to download new one
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from webroot.comBy Community, March 1, 2021
Please reach out to Webroot support for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com