webroot.com Customer Reviews Collected from webroot.com
Webroot - Internet Security Complete with Antivirus Protection 2019 (10-Devices) (2-Year Subscription) - Android, Apple iOS, Mac OS, Windows [Digital]
Average Customer Rating:
4.3 out of 5
4.3
Open Ratings Snapshot
Rating breakdown 3,297 reviews
5 Stars
2,335
4 Stars
365
3 Stars
201
2 Stars
90
1 Star
306
67%of customers recommend this product. 
(
360 out of 536
)
Customer Reviews for Webroot - Internet Security Complete with Antivirus Protection 2019 (10-Devices) (2-Year Subscription) - Android, Apple iOS, Mac OS, Windows [Digital]
Customer Rating
1 out of 5
1
Small Business
on March 29, 2021
Posted by: Bella45
from Philadelphia
awful. no one to help you. hard to move around. need help to protect my PC. on help. need to talk to. my PC is unprotected. Did not get what was offered
No, I would not recommend this to a friend.
Quality
4 out of 5
4
Value
3 out of 5
3
Response from webroot.comBy CommunityApril 5, 2021
Please reach out to Webroot support for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Customer Rating
3 out of 5
3
Low men footprint.. Quick scans...but...........
on July 12, 2021
Posted by: Deepew
Verified Purchase:Yes
I should have tried it out longer. For example I am unable to exclude files from the scan.... Mobiles don't show up in the console.
No, I would not recommend this to a friend.
Quality
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting webroot.com
Customer Rating
1 out of 5
1
Software
on November 7, 2021
Posted by: TammyB
Verified Purchase:Yes
Purchased twice by mistake but neither one will install…..useless
No, I would not recommend this to a friend.
Written by a customer while visiting webroot.com
Customer Rating
5 out of 5
5
the best internet security software
on March 9, 2022
Posted by: Lado
excellent, i am very pleased since the last 10 yrs.
Written by a customer while visiting webroot.com
Customer Rating
1 out of 5
1
Not working fur cell phone
on January 29, 2023
Posted by: Anonymous
from Fort Worth TX
Verified Purchase:Yes
I cannot get this to work on my Samsung S-22. Could use some assistance please.
I would recommend this to a friend!
Response from webroot.comBy CommunityFebruary 9, 2023
Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Customer Rating
4 out of 5
4
Good, but you get less for more than in the past.
on November 24, 2023
Posted by: Martin W
from UK
Gender:Male
Verified Purchase:Yes
Fairly unobtrusive. I've come back to Webroot after a 3 year subscription to a competitor (B*t*e*e*d*r) which slowed my PC to a crawl. In those 3 years absence the price has increased and the 'offering' has decreased significantly. Disappointing. I would otherwise have given 5 stars.
I would recommend this to a friend!
Quality
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting webroot.com
Customer Rating
1 out of 5
1
Unauthorized purches when renewing Webroot
on February 7, 2025
Posted by: NopeNopeNope
Verified Purchase:Yes
Interesting experience, paid for only Webroot (a yearly renewal) and ended up with separate charges from Carbonite on my credit card as well. The crazy thing is nobody seems to be able to tell me how they ended up there or why?
No, I would not recommend this to a friend.
Written by a customer while visiting webroot.com
Customer Rating
1 out of 5
1
Difficult to use. I feel like I wasted my money
on May 12, 2025
Posted by: Jerry Michaels
from Texas
Gender:Male
Verified Purchase:Yes
Very negative renewal experience. Feel like I wasted my money, certainly wasted my time. Very aggravating .
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting webroot.com
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