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Customer Reviews Collected from brother-usa.com |
Brother - DS-920DW Wireless Duplex Mobile Color Page Scanner - White
Average Customer Rating:
3.5
Rating breakdown 104 reviews
5 Stars
46
4 Stars
16
3 Stars
8
2 Stars
13
1 Star
21
65%of customers recommend this product.
(
59 out of
91)
Customer Reviews for Brother - DS-920DW Wireless Duplex Mobile Color Page Scanner - White
Customer Rating
3
Great Scanner - Poor Software
on January 3, 2019
Posted by: LzyOldFrt
from Copperas Cove, TX
I love this little scanner! I have had no issues scanning multiple formats and document types. Quick and easy! I agree with some other reviewers about the controls are difficult to read but I was able to get used to that.
The only issue I have with this product is the included "robust" software. The included PaperPort software is version 12, licensed in 2010. The current version is version 14. I have used PaperPort for years and was never a fan. I was hoping the included "robust" software would be current and a great improvement over their previous versions. I was wrong. I'm not complaining about their product, just complaining that Brother would include such an old version. Must have gotten a great licensing deal from Nuance. Some people may find the Receipt software and Button Manager useful, but I do not.
As I said above, I love the scanner, hate the software.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Perfect Scanner
on November 15, 2016
Posted by: BigGG
from Wisconsin, United States
I was looking for a digital scanner to keep all my paperwork in one easy place, and the Brother DSmobile scanner is perfect, now I can send a scanned image to anyone instantly, what a great product
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Good product
on December 5, 2016
Posted by: NoNNe
from Inter states
All you need to scan mobile. It's ok.not bad.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
2
Okay product for the price. Duplex needs work.
on February 17, 2017
Posted by: GeraldR
from Colorado Springs
Purchased item and had trouble. Tech support was responsive and helpful. They spoke English and didn't waste time on stupid suggestions (turn it off and on again). The problem was resolved. I purchased the unit to scan mail without an attached computer. Works fine for single pieces but will not do multi-page without a computer. Huge bummer.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great product. Do your scans without a computer!
on February 27, 2017
Posted by: KVC56
from New Orleans, LA, United States
With this unit I scan in a lot of documents and receipts without being connected to anything. When I am ready I use the SD card to move the documents and receipts over to my hard drive. So this sweet device allows me to just have the scanner when I am on the go for a few days, and when I return just move it onto my computer. Another great feature is the two sided scanning.
Written by a customer while visiting brother-usa.com
Customer Rating
1
Hate It!!!!!!!
on March 14, 2017
Posted by: housing
from Plainview, TX, United States
It is the hardest thing to work, most of the time it doesn't. Multiple people have attempted to make it work and would NOT recommend to anyone
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Review
on September 23, 2017
Posted by: Photo Mama
from Rumford, ME, United States
I used the scanner to copy old family photos, some of them well over 50 years old and in fragile condition. I was amazed at how well they were reproduced. It was very easy to do, too.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
1
nice unit
on April 15, 2018
Posted by: blkwolf69
from Edmonton
I love the 920, the customer service leave something to be desired
Written by a customer while visiting brother-usa.com