brother-usa.com Customer Reviews Collected from brother-usa.com
Brother - DS-920DW Wireless Duplex Mobile Color Page Scanner - White
Average Customer Rating:
3.5 out of 5
3.5
Open Ratings Snapshot
Rating breakdown 104 reviews
5 Stars
46
4 Stars
16
3 Stars
8
2 Stars
13
1 Star
21
65%of customers recommend this product. 
(
59 out of 91
)
Customer Reviews for Brother - DS-920DW Wireless Duplex Mobile Color Page Scanner - White
Customer Rating
5 out of 5
5
920DW scanner
on March 4, 2015
Posted by: thyde
from asheville, nc
This was easy to set up and use and it seems to do a great job.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
1 out of 5
1
waste of money
on January 9, 2019
Posted by: BJHQ
from New York area
This thing is garbage. This is a world of "plug and play" and if you cannot do that, then the scanner is junk. This thing is more like "plug and touble shoot for 90 minutes then maybe scan"
Written by a customer while visiting brother-usa.com
Customer Rating
2 out of 5
2
Poor Service
on June 21, 2015
Posted by: Dave531
From the beginning I thought the power cable was loose and now it is inside the scanner, unable to charge or use the scanner. The scanning capabilities were good. I had no problem using the cable, but Wi-Fi never worked. The warranty, naturally, has run out. I have since purchased a printer with scanning capabilities and will be using it.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
2 out of 5
2
Ok Only
on May 12, 2015
Posted by: Rube
from SF
Not the best but good enough. Not much to say. jus OK
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
3 out of 5
3
Neat Desk it's not.
on February 18, 2014
Posted by: DA1359
Compact, yes. Mobile, yes. Wireless, yes. Easy of use, No. I am still figuring this thing out. So now I can't give a high standing review. As far as the wireless goes it is as long as I turn off my internet connection then connect with the DSmobile® 920DW. I find this a bit Inconvenient.
As I said I am still learning the product.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Great Device!
on March 7, 2015
Posted by: FYJIMO
from Kansas
I have owned this scanner for about four months, and it works GREAT! (I run this with a Mac)
I also have a Brother MFC8910DW BW Laser all-in-one, @ home (which I also am very satisfied with!), my mobile scanner is much handier to use. I had no problems installing the software, and using the software is very simple, once you learn...
KUDOS!
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Awesome buy
on July 8, 2015
Posted by: Familyhistorysleuth
from Indianapolis, Indiana
I bought this scanner to help me with mygenealogy work. I scan so many documents and photo's most of which is at my various family's homes. This is perfect because of it's portability I can take it where ever I go. The quality of everything I've scanned is prefect, very crisp. I love that I can scan either a single side or double side document or photo! It's small so it doesn't take up a lot of room, great price and superior quality!!!!
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Very Satisfied
on October 26, 2015
Posted by: Monkey
Works as promised. Particulary like the double-sided, single pass feature.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
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