brother-usa.com Customer Reviews Collected from brother-usa.com
Brother - DS-920DW Wireless Duplex Mobile Color Page Scanner - White
Average Customer Rating:
3.5 out of 5
3.5
Open Ratings Snapshot
Rating breakdown 104 reviews
5 Stars
46
4 Stars
16
3 Stars
8
2 Stars
13
1 Star
21
65%of customers recommend this product. 
(
59 out of 91
)
Customer Reviews for Brother - DS-920DW Wireless Duplex Mobile Color Page Scanner - White
Customer Rating
5 out of 5
5
Excellent Features
on May 28, 2014
Posted by: Reviewer17
from Sacramento, CA
Great scanner, portable and no wires with the wifi and the rechargeable batteries. Scanning is easy once you learn the associated programs. It can be a bit cumbersome to set up the organizing program to receive the scanned files. Scanning to the inserted SD card is really easy and quick.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4 out of 5
4
Decent Scanner
on April 2, 2015
Posted by: Anonymous
from Central Florida
For the most part, it's an ok scanner. Portability is great, but there are a few things that I'm not all that happy with.
1. Any deformed edge on the paper you feed into it causes the paper to be drawn in sideways and then jams the scanner. No a biggie, just a pain at times.
2. Color seems off a little bit. Considering the price I would have hoped the color rendering would have been better.
3. The transport mechanism looks a little "frail" and I hope it holds up over time.
Speed is decent,and the feature set is good. All in all not a bad little scanner.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
2 out of 5
2
Bring back the cloud
on December 10, 2015
Posted by: AndyF2
from Chicago, IL
Scanner works fine... but I bought for the cloud access that Brother discontinued....
Not Pleased
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
1 out of 5
1
Really disappointed!
on October 24, 2016
Posted by: Wasted my time and money
from Baltimore County, MD, United States
The product is not intuitive and lacked basic functionality. SHOULDNT NEED TO SPAND TIME ON THE CS LINE TO FIGURE OUT HOW TO USE A BASIC SCANNER
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
excellent gift
on February 21, 2014
Posted by: bumper
from Long Beach, California
This product was a gift for my birthday. Althoough not being computer literate, I finally was able to figure this out and got it working properly. Now I am finding several uses for it.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
great product
on July 31, 2015
Posted by: ch999
from NH
I had so much fun getting rid of the paper photos and getting them scanned. This item is so easy to use and scanned each photo quickly.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Works great
on February 16, 2014
Posted by: zmatt
from Pensacola fl
After three days of not being able to set the system up, we used the tech support people and they we great, in an hour we were up and running. the tech support was invaluable. the written set up guide was not very good. But once running the scanner worked great. I takes up little room and uses no cords. It can be easily put away and taken out when needed. It has two side scanning and that saves time for some documents. I would recommend this scanner to anyone.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Easy to Use
on December 3, 2015
Posted by: Thurmanator
from Houston, TX
This has been one of the best scanners I've used. This model provides better scan quality then other name brand portable scanners.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
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