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Customer Reviews Collected from lg.com |
LG - 2.0 Cu. Ft. Full-Size Microwave - Stainless steel
Average Customer Rating:
4.3
Rating breakdown 905 reviews
5 Stars
588
4 Stars
182
3 Stars
53
2 Stars
24
1 Star
58
86%of customers recommend this product.
(
751 out of
871)
Customer Reviews for LG - 2.0 Cu. Ft. Full-Size Microwave - Stainless steel
Posted by: Dennisee
from Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] It looks good. The promises are encouraging. But the door will not open sometimes until it cools. The light does not stay on (typical LG). After just two weeks I’m ready to return it.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
2
Response from lg.comBy Amber, Customer Service, July 17, 2018
We apologize you are having issue with the hose of your microwave. So that we are able to gain more insight and research what assistance may be available to you, we request that you reach out to a specialist via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSSupport/ ^AC
Written by a customer while visiting lg.com
Posted by: ClarkJ
from Atlanta, GA
Verified Purchase:Yes
[This review was collected as part of a promotion.] this is the second LG microwave we've purchased. Dependable like all LG products we own.
I would recommend this to a friend!
Quality
4
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: dinky
from Fargo ND
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this microwave almost a month ago and have used it quite a lot. It has some really nice features. It is also very easy to clean with no corners to deal with. Great appliance.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Mike Rho Wave
from Death Valley
Verified Purchase:Yes
I replaced the same model after 4 years of use. Happy for the most part but the clock wont stay on
Pros: ease of use
No, I would not recommend this to a friend.
Quality
3
Features
3
Value
3
Written by a customer while visiting lg.com
Customer Rating
1
Quit heating after only 19 months; poor ergonomic
on August 11, 2018
Posted by: EJ12345
from CT
I bought this microwave oven right after Thanksgiving in 2016. It worked well for some time even though the user design made using it less than ideal (dark interior, dim light, unreadable touch panel - drk gray on black!!??, reminder beep and clock display shut off "features" can't be turned off) I was willing to live with the poor design but then it stopped heating on Aug 10, 2018, less than 2 yrs after purchase. I am VERY dissatisfied. Unacceptable performance. Seems like you are taking planned obsolescence too far.
Pros: ease of use
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy Amber, Customer Service, August 13, 2018
Hello and thank you so much for the feedback. We are grateful that you have taken the time to let us know what difficulties you are experiencing with your unit. We have forwarded the feedback over to our factory team for review. ^AC
Written by a customer while visiting lg.com
Customer Rating
1
Less than a year
on August 21, 2018
Posted by: DissapointedMary
from Las Vegas
Bought this microwave when we remodeled our kitchen. Since the day we set up noticed the clock will not stay lit, read somewhere is due to energy efficiency, I don't know, got used to it but definitely annoying.
Had not had full year before it stopped heating. Would turn on but not heat anything. First time purchasing a LG brand appliance and definitely my last.
Had not had full year before it stopped heating. Would turn on but not heat anything. First time purchasing a LG brand appliance and definitely my last.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy Amber, Customer Service, August 22, 2018
Hello, hate to hear, sounds like you might need a technician. This may be done through our website: https://www.lg.com/us/support/repair-service/schedule-repair-continued or for a list of service centers in your area: https://www.lg.com/us/support/repair-service/find-repair-provider ^AC
Written by a customer while visiting lg.com
Customer Rating
3
Nice Features
on October 7, 2018
Posted by: TroyEE
from Ithaca NY
[This review was collected as part of a promotion.] A year after the warranty ended the display died; the machine functioned really well and was very good at all tasks - reheating and cooking and defrosting.
Pros: ease of use, Features/Settings
I would recommend this to a friend!
Quality
3
Features
5
Value
3
Written by a customer while visiting lg.com
Customer Rating
1
Lasted 5 yrs. Turns on when door opens
on November 23, 2018
Posted by: WisconsinJim
from new berlin, WI
[This review was collected as part of a promotion.] Unusable and unsafe after 5 yrs. of use. When opening the door, the turntable motor starts up, the fans get going and it sure loads up like the emitter is running.
Liked the features; the reminder was a little annoying, but OK. bad rating due to failure mode.
Liked the features; the reminder was a little annoying, but OK. bad rating due to failure mode.
Pros: Features/Settings
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
3
Response from lg.comBy CS, Social Media , November 24, 2018
Thank you for alerting us about this issue you've faced with this appliance. To only gain 5 yrs. and experience an unexpected occurrence can be frustrating. I appreciate the feedback needed to alert us about the issue. If you would like additional support, contact us at 1-800-243-0000 or reach out via Twitter at @LGUSSupport or Facebook: https://www.facebook.com/LGUSSupport. ^ CS
Written by a customer while visiting lg.com