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Customer Reviews Collected from lg.com |
LG - 2.0 Cu. Ft. Full-Size Microwave - Stainless steel
Average Customer Rating:
4.3
Rating breakdown 902 reviews
5 Stars
585
4 Stars
182
3 Stars
53
2 Stars
24
1 Star
58
86%of customers recommend this product.
(
751 out of
871)
Customer Reviews for LG - 2.0 Cu. Ft. Full-Size Microwave - Stainless steel
Customer Rating
4
on December 11, 2020
Posted by: Mustang70
from Cumming GA
[This review was collected as part of a promotion.] Bought the microwave about 10 months ago and love it
Pros: Style/Design, ease of use, Performance, Quality
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Great Multifunction Microwave!
on December 11, 2020
Posted by: Deb2020
from Buffalo, NY
[This review was collected as part of a promotion.] I bought this microwave several months ago and have been pleased with its performance. The Sensor-Cook, Sensor-Reheat, Defrost and Popcorn buttons are extremely convenient and work well! Also, I love the grey interior and the smudge proof stainless steel feature!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
1
Interior turn table broke quickly
on December 20, 2020
Posted by: C313L
from Detroit, MI
[This review was collected as part of a promotion.] After about 13 months of use (just after the warranty), the cheap plastic turntable apparatus got stripped and LG apparently does not sell a replacement. This is the last LG microwave that I will buy!
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
1
Response from lg.comBy ^DLI, LGE Social Media, January 12, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
Yes
on December 24, 2020
Posted by: Microwave beest in MN
from 55405
[This review was collected as part of a promotion.] Love love love love love love love love love love love.
Love it
Love it
Pros: ease of use, Features/Settings
I would recommend this to a friend!
Quality
4
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Very reliable; good features
on December 26, 2020
Posted by: BillAb
from Portage, MI
[This review was collected as part of a promotion.] We bought this a few years ago and it has been a workhorse with no issues whatsoever.
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
2
Stopped heating after only 4+ years
on March 23, 2021
Posted by: Vrk1
from Princeton NJ
I thought this brand would last. Just suddenly stopped working (heating).
No, I would not recommend this to a friend.
Quality
3
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, March 25, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
Dependable Product
on April 18, 2021
Posted by: T B M
from Wilbraham, MA
[This review was collected as part of a promotion.] I bought this Microwave a week or so ago and find it as good as the LG I had previously and even better. The button to open the door is cool and takes just a slight push from your thumb to open the door. Of course the sounds built into the oven are much different than the ones on the previous LG but delightful to hear. I have in the past called LG and your personnel are always polite and helpful. Thanks for a really easy to use LG product; again I have not been disappointed.
Pros: Style/Design, ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Needed Repaired after one year
on July 3, 2021
Posted by: TJW9
from Perry, Ohio
[This review was collected as part of a promotion.] It stopped working just after one year warranty expired. It powers on, lights work, everything functions but it won’t heat food. Went through all steps on website to identify might be wrong. Had a friend who’s an electrician look at it and thought it would be diode, but replaced it and still won’t heat. Help?
No, I would not recommend this to a friend.
Quality
1
Features
4
Response from lg.comBy ^DLI, LGE Social Media, July 5, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com