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Customer Reviews Collected from lg.com |
LG - 2.0 Cu. Ft. Full-Size Microwave - Stainless steel
Average Customer Rating:
4.3
Rating breakdown 902 reviews
5 Stars
585
4 Stars
182
3 Stars
53
2 Stars
24
1 Star
58
86%of customers recommend this product.
(
751 out of
871)
Customer Reviews for LG - 2.0 Cu. Ft. Full-Size Microwave - Stainless steel
Customer Rating
4
Easy to use
on July 5, 2021
Posted by: Arlie13
from HF, NY
[This review was collected as part of a promotion.] This is a replacement for the identicl microwave I bouhgt one year ago. The first one died on me in September
Pros: Style/Design, ease of use, Features/Settings, Performance
I would recommend this to a friend!
Quality
4
Features
3
Value
4
Written by a customer while visiting lg.com
Customer Rating
3
4 year life span
on July 9, 2021
Posted by: LongGone
from Cicero, NY
[This review was collected as part of a promotion.] Died after 4 years. It was a decent microwave, but not worth the extra cost for the name and certainly not as useful as they would make the features sound. Very inconsistent performance the whole time, very dissatisfied with the quality from LG.
Pros: ease of use
No, I would not recommend this to a friend.
Quality
3
Features
3
Value
1
Response from lg.comBy ^DLI, LGE Social Media, July 10, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
1
Thought it would last me min 4-8yrs
on August 2, 2021
Posted by: Chencho
from Wilmington
Never buying lg every product I’ve own it’s been a dissatisfaction
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, August 3, 2021
We are sorry to hear of your experience with your unit. Please know that we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We hope that you will consider LG for your future product needs. For the latest updates on LG Microwaves, please visit https://www.lg.com/us/microwave-ovens. You can always reach out to LG Customer Support by private message via Facebook Messenger @LGUSSupport with any product questions or concerns and use #VOC. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
1
Not happy
on August 30, 2021
Posted by: Styles36
from St.Joe AR
Is bought all LG products for our new home and the microwave digital is the lighting has gone out. Went out shortly after warranty was over and the refrigerator Cooling system went out but it was covered under warranty and they fixed it.
Pros: Style/Design, ease of use, Features/Settings
No, I would not recommend this to a friend.
Quality
2
Features
5
Value
2
Response from lg.comBy ^DLI, LGE Social Media, August 30, 2021
We hate to hear that you experienced a problem with your appliances. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
1
Frightening & dangerous end to this product!
on September 12, 2021
Posted by: Anonymous
from Schenectady, NY
After 5 years of moderate use (2 seniors), this microwave had been reasonably dependable.
At the end of cooking time for 2 sweet potatoes (10 minutes), the buzzer sounded and the microwave stopped. The light was OFF.
I stepped over, as I had done a thousand times previously, and opened the door.
At the end of cooking time for 2 sweet potatoes (10 minutes), the buzzer sounded and the microwave stopped. The light was OFF.
I stepped over, as I had done a thousand times previously, and opened the door.
THE MICROWAVE STARTED AGAIN WITH THE LIGHT ON! Again, the door was fully open.
We closed the door. It stopped and the light went OFF. Trying again, we opened the door, only to see the light on and the microwave running!!! Closing the door quickly, it stopped.
My son, an engineer with a master's degree, said unplug it (we already did) and just dispose of it.
Terrible experience with what we considered to be an "upscale" model which had been endorsed by Consumer Reports.
Pros: Performance
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Response from lg.comBy ^DLI, LGE Social Media, September 13, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
Quality Fit & Finish
on January 16, 2022
Posted by: David 72
from San Antonio, TX
[This review was collected as part of a promotion.] The microwave is made with high quality, as can be seen from the packaging. The unit fit right into the opening and looks amazing. The unit has a sturdy touch panel that seems to work well. Our previous LG lasted 9 years, so when it stopped working it was only logical to replace it with another high quality unit.
Pros: Style/Design, ease of use, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
I like my new LG Neo Chef microwave.
on April 10, 2022
Posted by: CBush
from OH
[This review was collected as part of a promotion.] It's more advanced than the 2.0 I had before. I do like the chime. It's so much nicer than the buzz sound. The microwave is very quiet. The complaints I have is that it is very dark inside while food is heating. It needs a
brighter light inside. But it is a very classic microwave. I got the black stainless to match my LG frig. They llj good together. Of all the other brands, LG stands out as the fore runner.
brighter light inside. But it is a very classic microwave. I got the black stainless to match my LG frig. They llj good together. Of all the other brands, LG stands out as the fore runner.
Pros: Style/Design, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Second unit in 6 years
on May 23, 2022
Posted by: Third times a charm maybe
from Seneca, SC
[This review was collected as part of a promotion.] First one lasted 4 1/2 years, second 15 months and taking weeks to get LG to connect with my appliance repair man to get the covered part, magnetron, to be able to repair this.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
3
Response from lg.comBy Sandy, Social Media, May 26, 2022
We hate to hear this and apologize for the delays. Looking at your case the letter of authorization has been sent to the techs email.^Sandy
Written by a customer while visiting lg.com