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Customer Reviews Collected from lg.com |
LG - 2.0 Cu. Ft. Full-Size Microwave - Stainless steel
Average Customer Rating:
4.3
Rating breakdown 905 reviews
5 Stars
588
4 Stars
182
3 Stars
53
2 Stars
24
1 Star
58
86%of customers recommend this product.
(
751 out of
871)
Customer Reviews for LG - 2.0 Cu. Ft. Full-Size Microwave - Stainless steel
Posted by: Third times a charm maybe
from Seneca, SC
Verified Purchase:Yes
[This review was collected as part of a promotion.] First one lasted 4 1/2 years, second 15 months and taking weeks to get LG to connect with my appliance repair man to get the covered part, magnetron, to be able to repair this.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
3
Response from lg.comBy Sandy, Social Media, May 26, 2022
We hate to hear this and apologize for the delays. Looking at your case the letter of authorization has been sent to the techs email.^Sandy
Written by a customer while visiting lg.com
Posted by: JohnAnthonyB
from Greenville, SC
Verified Purchase:Yes
[This review was collected as part of a promotion.] It appears to be an excellent microwave. However, here are some faults. The interior light is too dim. Therefore you cannot see clearly for over spills. The touch pad has no LED lights. You cannot see the pad in a dimly or dark kitchen.
Pros: ease of use, Performance
Quality
3
Features
2
Value
3
Response from lg.comBy JaNika Wiley, Social Media, December 6, 2022
Thank you for taking the time to communicate with LG about your experience with your LG microwave. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Customer Rating
1
The inside is flaking off
on May 7, 2023
Posted by: Kgates28
from Utah
We have had this microwave for a few years and it’s worked really well and still works really well but there is one problem. It looks like it’s starting to eat itself? We have never used any type of chemicals to clean the inside but that’s what the roof looks like. The rest of the microwave on the inside is fine but the top completely started flaking off. Has this fallen in our food?
Quality
1
Features
1
Value
1
Response from lg.comBy Bryan James Tanjuakio, LG Social Media, May 7, 2023
We read your feedback, and we’re sorry our product didn’t suit your overall needs. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and we will be happy to accommodate you. ^James.
Written by a customer while visiting lg.com
Customer Rating
5
One of the best microwave ovens i have used so far
on June 5, 2023
Posted by: Reeleez97
from Houston
Verified Purchase:Yes
One of the best microwave ovens i have used so far
Pros: ease of use, Quality, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Old couples use
from corpus christi, tx
Verified Purchase:Yes
Had a LG before; this one almost exactly same but faster and easier to use.
Pros: ease of use
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: LG Unit
from Maywood Illinois
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this oven in 2016. Of course I had to get use to it but once I did it was wonderful to use. This item has served me well which is why I hate to replace it. I am totally satisfied with how easy to learn the features. The unit looks well in my kitchen. It lives on my refrigerator, it has truly spoiled me. I hate to see it go.
I like the display which has blown out and very expensive to replace. The unit is easy to operate and clean. I thought it was too big, but turn out is is just the right size.
I like the display which has blown out and very expensive to replace. The unit is easy to operate and clean. I thought it was too big, but turn out is is just the right size.
Pros: ease of use, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Fire Hazard
on October 16, 2023
Posted by: ZFWI
Microwave randomly starts up on its own when no one is around. Extreme fire/safety hazard. Also, randomly turns off when you're trying to use it.
Quality
1
Features
4
Value
1
Response from lg.comBy LG Customer Experience team, Customer Care, November 8, 2023
Hi, we realize the importance of getting the issue resolved as we prioritize the safety of our customers first and foremost. So that we can reach a resolution to this as soon as possible, please reach out to us on Facebook or Twitter at the handle @LGUSSupport. You're more than welcome to send us a private message with your phone number and refrigerator information (model and serial numbers). It would be our pleasure to offer you our support! ^Chris
Written by a customer while visiting lg.com
Posted by: TheVBS
from San Jose CA
Verified Purchase:Yes
Used for over 7 years without issues.
Best microwave in the house..till date.
Best microwave in the house..till date.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com