 |
Customer Reviews Collected from lg.com |
LG - 2.0 Cu. Ft. Full-Size Microwave - Stainless steel
Average Customer Rating:
4.3
Rating breakdown 905 reviews
5 Stars
588
4 Stars
182
3 Stars
53
2 Stars
24
1 Star
58
86%of customers recommend this product.
(
751 out of
871)
Customer Reviews for LG - 2.0 Cu. Ft. Full-Size Microwave - Stainless steel
Customer Rating
1
No longer working
on January 18, 2019
Posted by: tryanother
from Minnesota
Not reliable - quit after 37 months, not repairable
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
2
Response from lg.comBy AB, Social Media , January 21, 2019
Thank you for your feedback, it is very important to us. If there is anything we can assist you with, please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^AB
Written by a customer while visiting lg.com
Customer Rating
3
Good but didn't last two years
on March 6, 2019
Posted by: Lisalance
This is a nice large microwave, but it no longer heats and it's less than two years old!
No, I would not recommend this to a friend.
Quality
3
Features
4
Value
2
Written by a customer while visiting lg.com
Customer Rating
2
Does not heat just after 2 years
on September 14, 2019
Posted by: Bansal
from North Olmsted, Ohio
I bought this microwave oven in May 2017 and it stopped working this week. I hope this is covered under warranty
No, I would not recommend this to a friend.
Quality
2
Response from lg.comBy Chris, Customer Service, September 16, 2019
It sounds like we'll need to walk through some troubleshooting for your microwave. Please contact LG Customer Support so that we can better investigate your issues and quickly assist you towards a resolution. You can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com
Written by a customer while visiting lg.com
Customer Rating
1
Stop heating after 2 years
on October 17, 2019
Posted by: Shankoj80
from Idaho falls
We bought this and it worked great until it didn't and stopped heating and then working all.together!
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
4
Response from lg.comBy Chris, Customer Service, October 18, 2019
That's not good! We're sorry to see that you've run into these issues with your microwave. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport or via Facebook https://www.facebook.com/LGUSA/ ^CP
Written by a customer while visiting lg.com
Posted by: BehrDog
from Indianapolis, IN
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have just purchased this LG Microwave after owning one for five years of good service. We purchased this model for the size, 2.0, power, 1250 watts, and the reliability. Right size, right technology, right warranty, and the right price.
Pros: Style/Design, ease of use, Performance, Quality
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Shander
from South Carolina
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works like a microwave should, the only thing I don't care for is the size. Takes up way too much room on my counter.
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: Jhuer53
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this microwave about four Years ago and never had any problems until recently when it stopped heating up.
Pros: ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
4
Large, easy-to-clean interior, works well
on June 17, 2015
Posted by: pnut123
from Darien, IL, USA
We do like most of the features and love the interior for space and easy clean-up. The worst feature is the hard-to-read touchpad. It should've been either back-lit or have a brighter print color. Most of the time we need to turn on an overhead light to read the panel. Maybe LG can come up with a brighter decal overlay to place on the touchpad panel? The button to depress to open the door is also a little bit clumsy/awkward to use. Seems like it's too narrow and that you really have to depress it evenly.
Pros: Performance, Style/Design, Features/Settings
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com