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Customer Reviews Collected from geappliances.com |
GE - 24" Top Control Tall Tub Built-In Dishwasher with Stainless Steel Tub - Stainless-Steel
Average Customer Rating:
4.1
Rating breakdown 1,378 reviews
5 Stars
762
4 Stars
290
3 Stars
118
2 Stars
87
1 Star
121
77%of customers recommend this product.
(
1,030 out of
1,339)
Customer Reviews for GE - 24" Top Control Tall Tub Built-In Dishwasher with Stainless Steel Tub - Stainless-Steel
Customer Rating
1
Has quality problems
on September 16, 2019
Posted by: Bob J MW
from Huntsville Alabama
After using it 4 times the door broke off the hinges. We are waiting for repairs and are washing dishes the old way, by hand! Also when it did work it does not dry the contents situated in the top rack well. So far a disappointing product.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
1
Value
2
Response from geappliances.comBy SHARON@GEA, GE_Appliances , September 17, 2019
Hello Bob JHsv - Thanks for posting your review. We're sorry for your dishwasher door experience and are glad to hear you're taking advantage of your warranty. Here is some information that may help with the drying issue: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
Thanks for your feedback and for choosing GE Appliances!
Thanks for your feedback and for choosing GE Appliances!
Written by a customer while visiting geappliances.com
Customer Rating
1
Cycle Interrupted
on November 10, 2019
Posted by: BallastPt
from Tampa
We have had this machine for four years, had it "repaired" numerous times all for the same issue and we are done with this headache. Since brand new, the door to this washer will not seat properly enough to remain closed throughout a single cycle. We have to restart the machine two or three times at least for every wash. Not once have I been able to set it to run while I am work or overnight, to return to a load of clean dishes. We have reinstalled and balanced the machine, changed to latching system, replaced the whole door, you name it and NOTHING has worked. I am so ready to be done with this machine and this brand!
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
2
Value
1
Response from geappliances.comBy SHARON@GEA, GE_Appliances , November 11, 2019
Hello BallastPt - We're sorry to hear of your dishwasher experience. If you will email your details to our email address, eResponse@geappliances.com, we’ll be happy to look into this for you. Please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your dishwasher. Thanks for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
1
Issues
on May 6, 2020
Posted by: NZ01
from Silver Spring, MD
The door will not close unless you keep pressure on it for about a minute.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice appearance, washes well
on August 16, 2020
Posted by: kmac76
from Franklin, MA
When I built a home in 2015, it was our 2nd, and the "forever" house, i.e. the plan is to stay here. We are very fortunate, and built a nice, large home. In that context, we were encouraged by the builder and his subs to buy higher end, more expensive kitchen appliances, boche and stuff like that. I felt the prices were just too high, though I was nervous about going all in on Profile due to a poor experience with a GE washer. However, 5 years in, I am very happy with this, the fridge, range, hood, and microwave. In particular, I was told that the GE dishwasher wasn't going to clean dishes etc like the German products. That has turned out to be false. GE let me down on the washer, but I have to give credit on the Profile line, which is well done.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Love this Dishwasher
on November 11, 2020
Posted by: wally_wolf
from Maryland
Cleans exceptionally well, with no spotting. We have not challenged this Profile Dishwasher, but when we did put pots/pans in they came out clean. My only complaint is with the installation. Install was difficult (synthetic countertop), so the Dishwasher wasn't leveled properly , and the kick-plate is missing screws to hold it on. We use the time delay to run dishes during economy electricity prices.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Doesn't really dry, broke down after 5 years
on January 17, 2021
Posted by: sg330e3
from Maryland
Relatively quiet, convenient internal layout. But: doesn't really dry the dishes, even after "dry" regime and sanitizing (hot water at the end of the cycle). Broke down after 5 years of moderate use (washing every other day)
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Sharon@GEA, GE_Appliances, January 18, 2021
Hi sg330e3 - Thanks for sharing your experience. We're so sorry to hear of the difficulty with your dishwasher and understand how frustrating this would be. Here are some great tips that may help with the drying issue. https://products.geappliances.com/appliance/gea-support-search-content?
contentId=17451
If repair is needed, a service appointment may be scheduled by calling GE Service at 1-800-432-2737 or online at: http://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps! - Sharon@GEA
contentId=17451
If repair is needed, a service appointment may be scheduled by calling GE Service at 1-800-432-2737 or online at: http://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Same the money and problems!
on May 4, 2021
Posted by: GE Dude
from Michigan
This product has issue new out of the box and after service and waiting on parts, it worked poorly for the last 5 years cleaning dishes when it was in the mood. I don't recommend this product as it lacks the quality the Profile line had in the past. It does run quiet, but that might be because it doesn't really use much water or really clean the dishes. But it looks nice in the kitchen!
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Olga@GEA, GE_Appliances, May 17, 2021
Hello - We are sorry to hear about your dishwasher poor performance. Please visit the following link to troubleshoot this issue: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452
If this information does not help, service is recommended. You can schedule an appointment with a GE Appliance technician by calling 1-800-432-2737 or schedule online at http://www.geappliances.com/ge/service-and-support/service.htm
We apologize for any inconvenience it has caused.
Olga@GEA
If this information does not help, service is recommended. You can schedule an appointment with a GE Appliance technician by calling 1-800-432-2737 or schedule online at http://www.geappliances.com/ge/service-and-support/service.htm
We apologize for any inconvenience it has caused.
Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Racks don’t last
on May 28, 2021
Posted by: OH Mimi
from North Canton OH
I have had a dishwasher since 1974 and never had problems with the prongs on the racks. My dishwasher is a little over 5 years old and now has 3 broken prongs on the top rack. This makes loading glasses especially challenging. The service man told me the cost of replacing the rack is expensive and unfortunately it’s out of warranty.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
2
Value
4
Response from geappliances.comBy Guy@GEA, GE Appliances, June 2, 2021
Hi there, we're sorry to see you have three broken prongs on your dishwasher. This is certainly not what we want to see form our consumers so we can imagine your frustration. We'll be sure to take your comments into consideration as well and we're wishing you the best.
Guy@GEA
Guy@GEA
Written by a customer while visiting geappliances.com