Samsung US Customer Reviews Collected from Samsung US
Samsung - Galaxy Note 3 4G Cell Phone
Average Customer Rating:
4.7 out of 5
4.7
Open Ratings Snapshot
Rating breakdown 3,135 reviews
5 Stars
2,481
4 Stars
539
3 Stars
67
2 Stars
19
1 Star
29
97%of customers recommend this product. 
(
2,993 out of 3,087
)
Customer Reviews for Samsung - Galaxy Note 3 4G Cell Phone
Customer Rating
5 out of 5
5
Never looking back
on October 22, 2013
Posted by: Chantillyvet
Expertise:Expert
I'm a smart phone user from way back, the Treo 600 was my first smart phone. I've been on the Android platform since the first Evo, then went to the Vivid and, never thought I would say this, switched to a Samsung product and never looking back.
The Note 3 is the fastest phone I've used flying from app to app with no delay and I'm not a kind user in this. I like to switch from one to another constantly. I've done just a little multitasking and, so far, the phone handles it without a blip. I just did a Google Maps search in one window while playing a YouTube video and the search flew while the video played without a hickup.
The phone's massive list of features can be a bit overwhelming, I left the popup hints running for the first week to help me remember what the action items were and could do. The phone is well organized. One of my favorite features (admittedly this is probably an Android 4.3 feature) is the ability to search the settings menu. How often in the past have I laboriously clicked setting after setting to try and remember how to change something?
The S-pen is the way to go. I've actually moved Swype from my primary keyboard to secondary so that I can use the S-pen to enter all my data. Admittedly it struggles a bit working in a window in Dolphin browser but in Gmail I can simply write an email, and my handwriting is awful.
Any number of people complain about the size of the phone. I do occasionally shiver as I one-hand the phone and feel it unbalanced in my very average size hands. Still, I find I can pretty much one hand whatever I want but this is where S-voice and Google Now are your friends. Use the voice to control your phone. Buy a bluetooth earpiece (you should have one for driving anyway) and use it to control your phone.
My complaints are minor. No phone is perfect. S-voice cannot dial numbers without touching the screen to accept the number. I find K-lets to be a better choice for driving but wish I could have my cake and eat it too, there is no way to have both programs answering bluetooth hands free. I have no use for the Magazine app that appears with the swipe from bottom motion and there is no way to reassign the motion to Google Now or another more useful function. I continue to look for a dependable way to backup the S-notes and such. It shouldn't be this challenging.
The Samsung Note III is the best phone on the market and it will be a while before anyone including Samsung tops this.
Pros: Bright display, anything you can do it can do better.
Cons: too much plastic
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Bigger is Better !
on November 1, 2013
Posted by: dredd44
from Chicago,IL
Expertise:Expert
I jumped from an excellent Galaxy S 3 on the Note 3 after my girlfriend purchased it. There are huge overall improvements in all areas of the phone over the Note 2 which i played with occasionally. Touch wiz is better for couple of notches and I'm yet to fall in love with the S pen features which I rarely use. Still some confusion with the layers of touch wiz and android but this is a Power User Phone and since you bought this phone You know your way around android! Performance is on par with a home desktop PC and it destroys everything you throw at it ! Gorgeous screen,light weight with a look of an art peace in your hand intuitive and packed with tons of useful features what more can I say ?!? Oh yeah the cherry for the top....Battery Life...Finally a modern handheld that last for 2 days !!! And I'm not even using the power saving features !!! You cant even imagine the feeling leaving your house without a charger or spare battery. Thanks Samsung !
Pros: Bright display, Realistic color, Lightweight, performance
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic, with potential to be better
on December 8, 2013
Posted by: faplobo
from Chicago, IL
Expertise:Expert
I've been using this device since the day it came out and was available here in the US. I've been using Apple/i0s Devices for the last 4(ish)? years.
I've gotta say, the upgrade was incredible. The note 3 blows my old phone out of the water, and even in many ways gives my computer a run for its money. I say that because many tasks I need to do now don't require me to use a computer.
I'm giving 4 stars for the features category, because up until right now, the NFC doesn't live up to it's potential. You can't currently use google wallet. Other than that I'm pleased with the functionality. I understand that with the new 4.4 (kit-kat) firmware, a person will be able to utilize this, so this is a circumstance that's already in a way been fixed.
In addition, I find that the design is great but a bit fragile. I love the both masculine, and feminine traits of the overall design of the phone and ease of use. My biggest gripe with the design of the phone is that the camera protrudes out of the back too much, and would theoretically absorb any impact that's made while putting your phone down. (I talk about this if you're not putting a case on your device)
I have a friend who broke the camera glass the first week of having his phone because of this. So I think 4 stars is appropriate. I also would have loved more than one speaker.
As far as value, I'm happy to have purchased the device, although I think it was a bit on the pricey end.
Pros: Bright display
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone, yet discriminatory
on February 11, 2014
Posted by: Tlucas
I love the Galaxy Note 3. I've had Motorola Droids for the past few years and was going in for an upgrade thinking that I was going to get another one. But when I saw this phone in store and played with it for a while I went with the Note 3 instead. No regrets; the phone is amazing. It actually kind of intimidated me at first because of all the new features, which made me feel like an old man at 24. HOWEVER, this phone is completely discriminatory towards left-handed people. Everything about this phone from the location of the s-pen, to the location of commonly used buttons seems like it was designed without giving any thought to the comfort of lefties. The phone is so cool I have to overlook this (plus I'm used to it in a righties-dominated world) but I really hope a future update includes "Left-Handed Operation" in the settings. Thanks
Pros: Bright display, Lightweight, battery life on netflix, screen size, s-pen functionality
Cons: right-handed bias
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Worth it for the improved s-pen integration and multitasking alone...
on October 6, 2013
Posted by: Sherlock3000
from Baton Rouge, LA
Expertise:Intermediate
I just upgraded from the S3, and I am just pleased with this phone. I don't think it is for everyone though. Before you go with the Note 3 over the S4, ask yourself two questions:
1. Am I good with having a big phone?
2. Am I willing to invest a little time in the first few days to learn drive this machine. (or if not, am I going to be happy with the easy mode)
I fit both these criteria because I have big hands, and I love to tinker. I've spent time on tips and tricks videos and articles and the more I see, the happier I am. In just two days, I've become a pen wizard, and to the uninitiated eye, it looks like I'm doing magic tricks. I am able to, for instance, take a picture of a student experiment in lab, mark it up with arrows and comments, and then immediately post it to my class. When something like that takes me under 2 minutes, there are many ooohs and aaahhs.
As a note 10.1 user, I'm no stranger to the S pen. The note 3 has kicked the s pen functionality up a notch.
With one exception. The changes to the f(x) functionality in s note are not good. I think the option to circle formulas and shapes to transform them is a good added feature, but it is in no way a worthy replacement for being able to see a flowchart take shape step by step so you can back up if something doesn't turn out the way you hoped. I don't understand why we can't have both.
The camera is incredible. It takes beautiful photos, and is easy to use.
Don't neglect to investigate action memo. I know that some phone features are a bit gimmicky, like smart scroll, but not this one. You can access action memo with your pen through the pen menu, and through an even quicker shortcut. Once open, it gives you a window you can scrawl in. You can then send what you wrote to several apps. For instance you can jot down a name and number, then send that into your contacts, or just directly dial the number. You can Jot down a calendar entry and send it to the calendar. The handwriting recognition is nearly flawless out of the box.
There is also an integrated feature that allows you to use writing in any text entry box.
And don't forget to investigate the multi-window features, including the one available via s-pen. We are getting closer and closer to desktop-like multitasking.
And check out some of the free math apps for s-pen. I could ace a trig test with my s-pen and it's been 20 years since I took the class.
Hardware-wise, this phone is a beast. Just look at the specs. You won't be disappointed with the speed and the display. The only corner cut was the speaker. It isn't bad, but it isn't top of the line like pretty much everything else in the phone, so it stands out.
Bottom line. In just two days, I've come to rely on many of the unique features in this phone. If I had to go back to my s3, or even an earlier note, I'd sorely miss them. There isn't a phone in the world I'd rather have...not yet anyway. I'm looking forward to the note 4.
Pros: Bright display, Realistic color, Lightweight, improved s-pen integration, great camera, improved multi-window features
Cons: mono speaker, f(x) functionality reduced from earlier models
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Packs a powerful punch!
on October 25, 2013
Posted by: jarheadglidden
from Vancouver, WA
Expertise:Expert
You may not think that Samsung could deliver on top of perfection from the Note II, but they have done it yet again!
I recently activated my Note III and I couldn't be happier with the product. It packs all of the features of the S4 and includes many more that a geek would LOVE! The S Pen has been updated to fit your lifestyle, the camera is significantly improved over the Note II, and the battery life is no joke! I have successfully gotten at least 12 hours out of my battery life while using multiple account syncs, photos, Facebook, Twitter, BBM, GPS tracking, Step Counter, etc.
If you're on the fence about getting this phone, go get it! You will NOT be disappointed!
PS - The included SketchBook for Galaxy app is amazing!
Pros: Built-in speakers, Bright display, Durable, gorgeous, s pen, battery life
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Finally!
on February 6, 2014
Posted by: Mschlitt12
from Rehoboth, Delaware
Expertise:Expert
Now this is a great phone! I just upgrades from my galaxy s4 and took advantage of At&t's next program and I am so impressed with this phone. I was weary at first of switching to such a large phone but got used to it very fast. One advantage is that Samsung made it very thin and light weight so to me I don't even notice its large size anymore. This phone features wise is loaded with things you can do and they finally effectively took advantage of what a stylus is capable of. Samsung is the inventor of the phablet and they hit a homerun with this one. The display is great and the new look is premium as the black note 3 has a nice leather feel and look on the back. Also, this phone is fast! I feel like Samsung finally created a phone that is capable of running their heavy loaded touchwiz software! I was considering waiting for the galaxy s5 but after now choosing the note series I do not see any going back. Grab the note and grab some galaxy gear to go alongside it, you are in for a fun time!!!
Pros: Bright display, Durable, Realistic color, Lightweight, features
Cons: audio
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
GN3 is simply amazing to use!
on October 4, 2013
Posted by: tORNTV
from Kennewick Wa
Expertise:Expert
I'm a tech guy. Love all things new. Gadgets, gizmos and anything neat. Ever since the GN2 came out and my wife got it I've been waiting for the next big thing to come out. Well it's here and it doesn't disappoint. I have big hands, so much so I can't squeeze them through the wristband of the gear (so bummed :() I finally have a phone that I can actually text rapidly and accurately on without always hitting the c or v letter. And I can tweet while watching a video effortlessly. No lag, stutter or hiccups. That is impressive.
With 4 cores, and 3 gb of ram this phone, phablet or whatever you want classify it as, is fast, comfortable and perfect for the business sector OR the handyman/tradesman sector. It is really an all around package that can appeal to many different users. And that is nice to see. The S Pen feels comfortable to use AND is so much more an integral part of the phone then in the GN2.
This is my first day with it. I'll be adding video reviews of it shortly. It's a serious two thumbs up ,must buy, award of excellence or what have you rated piece of equipment. Nicely done Samsung, nicely done!
Pros: Built-in speakers, Bright display, Lightweight, large format, easy to type on, multi tasking maniac, stylish, comprehensive
Cons: price, carrier & manufacturer bloatware
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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