lg.com Customer Reviews Collected from lg.com
LG - 8x External Double-Layer DVD±RW/CD-RW Drive - Black
Average Customer Rating:
2.9 out of 5
2.9
Open Ratings Snapshot
Rating breakdown 45 reviews
5 Stars
12
4 Stars
10
3 Stars
3
2 Stars
1
1 Star
19
52%of customers recommend this product. 
(
22 out of 42
)
Customer Reviews for LG - 8x External Double-Layer DVD±RW/CD-RW Drive - Black
Customer Rating
1 out of 5
1
If you have a Mac don't buy
on November 21, 2015
Posted by: jenR801
from Seattle, WA, United States
bought because lg usually has good products. It advertises this as compatible with Macs. Nope. dvd that accompany the drive only have software for Windows. There is no info on this site and others who have asked about the same issue have not even received a reply from the company. maybe it works on windows but not on mac air nor mac books.
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Features
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
Great Product, Sort of.
on October 14, 2017
Posted by: Crisis Doc
from Hot Springs, AR, United States
I use this product with my Acer and it worked fine until I upgraded to Windows 10. Now it does not work. It is my understanding that the device is not compatible with Windows 10 so I will have to purchase a new one. Ugh!
Quality
3 out of 5
3
Features
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
3 out of 5
3
Support for Win 10 would be nice...
on September 1, 2015
Posted by: Jonathan Heitz
from NJ
Worked great with Windows 8.1, but I upgraded to windows 10 and now I can't read or write to discs. Do not buy if you have Windows 10
Pros: Style/Design
I would recommend this to a friend!
Quality
3 out of 5
3
Features
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting lg.com
Customer Rating
1 out of 5
1
worked great...once.
on July 13, 2015
Posted by: DIA1987
from San Jose, CA, USA
I bought this product because my laptop has no actual optical drive. This first time I plugged it in, it worked like a charm. The second use, the drive shows up on my computer, but when you put a disc in the drive it becomes unrecognizable and the drive disappears. Great for spare parts at this point.
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Features
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting lg.com
Customer Rating
1 out of 5
1
PLUG-A-BUG
on April 11, 2015
Posted by: Bugged-by-LG
from Palm Springs, CA, USA
Usually, I can make anything work. I once reconfigured a toaster to run off a USB port! But the LG SP60 wouldn't work on my Macbook Pro, and when it finally becamne operational with Windows 7, it would not work with the antivirus SW Ihad installed. I have had it two weeks and so far, it has been useless.
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Features
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting lg.com
Customer Rating
2 out of 5
2
Worked until it didn't
on January 30, 2015
Posted by: KittyG
from McDonough, GA
This DVD writer worked OK, if slow, on my Win 8.1 Asus laptop. But 1 year and 1 month after purchase, with VERY light use, it burned jpg photos to one CD last night (hadn't used it for over a week before that), then stopped working. Won't read a CD, won't write. Should last a bit longer than that, even for a relatively cheap writer.
No, I would not recommend this to a friend.
Quality
2 out of 5
2
Features
2 out of 5
2
Value
1 out of 5
1
Written by a customer while visiting lg.com
Customer Rating
1 out of 5
1
Did not last
on July 24, 2015
Posted by: Belle
from Florida, USA
Purchased for my daughter about six months ago and it stopped playing DVD's and games. Now it only plays CD's. Read a number of posts stating this is a common issue with this product. No solution found on line and all recommendations pointed to buying another unit.
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Features
3 out of 5
3
Value
1 out of 5
1
Written by a customer while visiting lg.com
Customer Rating
1 out of 5
1
DOES NOT WORK WITH WIN10
on October 7, 2017
Posted by: Burglar1510
from Mount Holly, NJ, United States
Useless to me, no updated driver. Don't buy this thing.
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Features
1 out of 5
1
Value
1 out of 5
1
Response from lg.comBy ChrisCustomer ServiceOctober 10, 2017
We apologize you are unhappy with your purchase of this. We would love to speak with you regarding this. Reach out to a computer specialist directly by calling 800-243-0000.
Written by a customer while visiting lg.com
Showing 1-8 of 42 results 
1 2 3 4 5 6 >>