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Customer Reviews Collected from jbl.com |
JBL - Charge Portable Indoor/Outdoor Bluetooth Speaker - Black
Average Customer Rating:
4.4
Rating breakdown 215 reviews
5 Stars
156
4 Stars
28
3 Stars
9
2 Stars
8
1 Star
14
86%of customers recommend this product.
(
166 out of
194)
Customer Reviews for JBL - Charge Portable Indoor/Outdoor Bluetooth Speaker - Black
Customer Rating
1
Loved it... and then it stopped working
on August 12, 2015
Posted by: WSimon
from San Diego, CA, United States
I bought the JBL Charge and loved it. It worked great and provided fantastic sound. I used it occasionally as a backup speaker. It was perfect for vacations and random areas of the house. Unfortunately, the battery is awful. It doesn't hold a charge (ironically named) and has to stay plugged in. I considered getting another one but I couldn't justify it. This would be a great product if they could fix the battery issue. Proceed with caution and read the other reviews of people who have had it for more than 6 months.
No, I would not recommend this to a friend.
Written by a customer while visiting jbl.com
Customer Rating
1
Battery failed after a year
on August 28, 2015
Posted by: LDH2
from Massachusetts, United States
Worked great at first... now cant charge it... and even when plugged in does not appear to be capable of broadcasting music... even when appearing to be connected... really disappointing for the $150 ... to last essentially 1 year, with fairly limited use.
No, I would not recommend this to a friend.
Response from jbl.comBy Customer Support, October 15, 2015
Thank you for your review. I'm sorry about this. We can replace your unit with another one. Please contact us by selecting the support link above.
Written by a customer while visiting jbl.com
Customer Rating
3
won's connect to iPhone5S
on October 13, 2015
Posted by: Lindaj
from Minneapolis, MN
My iPhone 5S will not connect via Bluetooth----just keeps searching for device. I can use the JBL with a cord to listen to music--but can't listen to wireless?? Suggestions?
Response from jbl.comBy Customer Support, October 15, 2015
Thank you for your comments. Try removing/unpairing the JBL Charge from your Bluetooth list on your iPhone 5S. Restart your phone and power the JBL Charge on and place it in pairing mode. Pair both devices again. If you are still having issues, please contact us directly by selecting the support link above.
Written by a customer while visiting jbl.com
Customer Rating
4
Good
on January 1, 2016
Posted by: Macky
from Tuxpan, Mexico
I had a Jbl charge 2 speaker that was bought 3 months ago at Ashdod Port Israel duty free shop. When I used it. It has a great kind of music delivered. But the social and hands free mode isn't working. But i don't have the chance to return it because im working as a seaman. But now all the feature isnt working at all the Bluetooth mode is not blinking and doesnt have light only the power button and the Volume keys. Please be so kind to assist me with my concern. Thank you.
Written by a customer while visiting jbl.com
Customer Rating
5
Just WOW
on May 10, 2016
Posted by: Ozman
from Egypt
The WOW experience with the best sound quality at this year
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
2
Sounds great but
on May 27, 2016
Posted by: Purhell
from Texas, United States
The micro usb has gone bad, must be a probable have seen it all over net. Can you charge JBL charge through USB port,are do I need micro usb replaced.What is the name of the micro usb port ,because seems like between phones and toys no 2 are the same?
Response from jbl.comBy The JBL Team, Customer Service, June 7, 2016
Thank you for taking the time to submit this review. We appreciate all the feedback. This product carries a 1 year manufacturers warranty. Please visit www.jbl.com and click Support then Warranties to submit a case.
Written by a customer while visiting jbl.com
Customer Rating
4
on December 6, 2016
Posted by: Gt01
from NIGERIA
I have a charge 2 ,I'm having trouble connecting social mode to pair t
Two devices and just curious to know if charging with the USB port will drain my battery life
Two devices and just curious to know if charging with the USB port will drain my battery life
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Love it when I can keep it charged
on December 13, 2016
Posted by: Tarheels05
from Raleigh, NC, United States
I love my speaker but I can't figure out how it actually charges. I keep it plugged in but I don't think it charges unless it's actually on.
I would recommend this to a friend!
Written by a customer while visiting jbl.com