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Customer Reviews Collected from jbl.com |
JBL - Charge Portable Indoor/Outdoor Bluetooth Speaker - Black
Average Customer Rating:
4.4
Rating breakdown 215 reviews
5 Stars
156
4 Stars
28
3 Stars
9
2 Stars
8
1 Star
14
86%of customers recommend this product.
(
166 out of
194)
Customer Reviews for JBL - Charge Portable Indoor/Outdoor Bluetooth Speaker - Black
Customer Rating
3
Charging problem.
on December 28, 2016
Posted by: Steve Daniel
from Anaheim, CA, United States
This speaker functions properly and all, but it doesn't charge. Is the issue fixable?
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
Speaker turns 'off' intermittently
on January 5, 2017
Posted by: zoomL
from San Jose, CA, United States
The quality is good. However, when I connect it to my computer with the cable that came with the unit, it will only play 1-2 songs before it stops playing sound. I then have to turn it off and back on again, and the whole cycle starts again. Very annoying.
No, I would not recommend this to a friend.
Response from jbl.comBy Joe G at Customer Service, Customer Support , January 9, 2017
We're sorry to hear that you were not satisfied with your feedback. It is possible that what you are experiencing is due to the CHARGE's power saving feature. It is auto sensing and will turn off if no audio signal is detected for approximately 10 minutes. So, if you have the volume on the CHARGE cranked up, and the volume on your source device set really low, it is very possible that the CHARGE is not seeing enough of an audio signal to know to stay on. Please try turning the volume on the CHARGE down a bit, and then crank up the volume on your source device to get to the level you desire. This will send a signal to the CHARGE and it should stay on without any issues.
Written by a customer while visiting jbl.com
Customer Rating
4
Nice Unit
on April 7, 2017
Posted by: bransig
from NJ
[This review was collected as part of a promotion.] Sounds good wish the unit was waterproof and not waterresistant
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3
Charge?
on April 7, 2017
Posted by: Gazevs
from Australia
My JBL Charge was brilliant, while it worked. Not much use over 2 years, regularly charged, and now it doesn't.. charge that is. Permanently flat and won't accept a charge. Disappointing.
No, I would not recommend this to a friend.
Response from jbl.comBy Joe G at Customer Service, Customer Support , April 11, 2017
Thank you for your review. We appreciate all customer feedbacks. Please try using a similar charging cable @2A and plug it into a different power outlet to isolate the issue. I noticed that you are in Australia. If you are still having issues, please submit a case at support.apac@harman.com and our Customer Service team will be glad to assist you.
Written by a customer while visiting jbl.com
Customer Rating
4
Great for every use
on April 13, 2017
Posted by: happydad
from Detroit, MI, United States
[This review was collected as part of a promotion.] I own the waterproof Charge 3 and it's awesome. Easy to pair and use and you never have to worry about where you take or use it since it waterproof.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Overall Great
on April 18, 2017
Posted by: Djson0915
from Levittown pa
[This review was collected as part of a promotion.] I bought the charge, and it's probably the best Bluetooth speaker I've ever owned. It has HUGE sound and the bass is amazing too! I highly recommend Jbl's Bluetooth speakers they are very high quality, and super durable as well!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Amazing quality
on April 19, 2017
Posted by: Lilwierdo
from Tampa, FL, United States
[This review was collected as part of a promotion.] Bought this a year ago amd loved it,sadly i let my freund borrow it and never saw it again said someone "stole" ot
Written by a customer while visiting jbl.com
Customer Rating
5
Nice and light weight
on April 20, 2017
Posted by: Anonymous
from Tucson, AZ, United States
[This review was collected as part of a promotion.] I bought this more than 3 years ago and is still bumping like new, love this product
I would recommend this to a friend!
Written by a customer while visiting jbl.com