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Customer Reviews Collected from geappliances.com |
GE - 1.6 Cu. Ft. Full-Size Microwave - Stainless steel
Average Customer Rating:
4.3
Rating breakdown 478 reviews
5 Stars
302
4 Stars
106
3 Stars
28
2 Stars
8
1 Star
34
87%of customers recommend this product.
(
407 out of
467)
Customer Reviews for GE - 1.6 Cu. Ft. Full-Size Microwave - Stainless steel
Customer Rating
3
Microwave started running after opening door
on March 5, 2022
Posted by: BHills001
After nearly 4 years of trouble free use, microwave started running after opening door. This presents a safety issue.
Features
4
Performance
4
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
Microwave runs when door is opened!
on April 25, 2022
Posted by: Farmlifeisgreat
from Central Illinois
This microwave was perfect for us but it now starts whenever the door is opened. Lights, turntable rotating. Also gets really hot, especially on front right top of case. Both are serious safety issues for us. Will be replacing it.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Elliot@GEA, GE Appliances, May 3, 2022
Hi there, thank you for bringing this to our attention. We can certainly imagine how concerning it would be to have your microwave start unexpectedly, and we are very sorry for the inconvenience this has caused for you.
We would recommend unplugging your microwave and contacting our repair team by calling by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, or visiting https://www.geappliances.com/ge/service-and-support/service.htm
We look forward to being able to assist you, and please feel free to reach out if there are any other ways we can help in the future. -Elliot@GEA
We would recommend unplugging your microwave and contacting our repair team by calling by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, or visiting https://www.geappliances.com/ge/service-and-support/service.htm
We look forward to being able to assist you, and please feel free to reach out if there are any other ways we can help in the future. -Elliot@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Dumb thing stopped working
on May 10, 2022
Posted by: Nick Gangle
from Plymouth MA
It stopped working but we figured out if we pushed it on the door it would operate, sometimes. Today, it started running with the door open. very dangerous
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Worst Microwave gets rusted and door switch failur
on July 13, 2022
Posted by: MicrowaveUser005
from Seattle , WA
Doesn’t last even 1 year. Gets rusted and have fault door switch
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Pablo @ GE Appliances, GE Appliances, July 21, 2022
Hello. We're incredibly sorry to know that you're dealing with these rusting and door switch issues on your microwave. Please know that we will take these insights and pass them on to the appropriate teams for future reference.
Our microwaves are designed with cavities that have a coating which uses a coating that is selected to be safely used as a food-contact surface and meets our and applicable government requirements for such use. In the event that you have a hole, chipping, flaking or paint is peeling off, the damage is non-repairable and you should discontinue use of the product. The reasons behind the damage on the cavity/coating can vary and you can learn more about this here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16197
We hope you found this helpful. Please reach out to us once again if you have any more questions or concerns.
Pablo@GEA
Our microwaves are designed with cavities that have a coating which uses a coating that is selected to be safely used as a food-contact surface and meets our and applicable government requirements for such use. In the event that you have a hole, chipping, flaking or paint is peeling off, the damage is non-repairable and you should discontinue use of the product. The reasons behind the damage on the cavity/coating can vary and you can learn more about this here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16197
We hope you found this helpful. Please reach out to us once again if you have any more questions or concerns.
Pablo@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Workhorse
on August 28, 2022
Posted by: pbs44
from Texas
Bought in 2016 or 17. Has been a workhorse until a large crack recently appeared in the back wall. Wish it had lasted longer, but it was great for 5 plus years.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
The microwave just stopped working today.
on November 21, 2022
Posted by: Queenbarb
from Saginaw, MI
I liked the microwave until about 2 weeks ago, it started no microwaving. we put the food in it as usual and press the time we want on the warming of the food and the timer would move but the microwave wasn't doing anything. I found out if I push on the top part of the door and hold it then it worked. Or if I lifted the bottom of the door up with my fingers then it would work, but I would have to stand there until the timer stopped. I bought a bottle of cough syrup and my husband decided to use the little clear cough syrup cup and put it under the tip of the door and this made it work until today.
I read a lot of the comments and most of them were about this microwave door troubles. Why didn't GE contact the customers who bought it and let us all know that it had a defect and offer all of us a new one with no defects? I am very disappointed in GE. I had a repair technician out 4 times on repairs on my new GE refrigerator also.
What is GE going to do about all its appliances falling apart so quickly?
I read a lot of the comments and most of them were about this microwave door troubles. Why didn't GE contact the customers who bought it and let us all know that it had a defect and offer all of us a new one with no defects? I am very disappointed in GE. I had a repair technician out 4 times on repairs on my new GE refrigerator also.
What is GE going to do about all its appliances falling apart so quickly?
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
2
Value
5
Response from geappliances.comBy Mel@GEA, Ge appliances, November 22, 2022
Hi, Thanks for leaving a review. We appreciate you choosing GE Appliances and we'd like to apologize for the issues you're having with this microwave. We understand your frustration and we'll pass along your comments to our engineering staff for improvements. Thanks for letting us know. Take care! -Mel@GEA
Written by a customer while visiting geappliances.com