| Customer Reviews Collected from duracell.com |
Duracell - C Batteries (4-Pack)
Average Customer Rating:
3.2
Rating breakdown 139 reviews
5 Stars
63
4 Stars
15
3 Stars
0
2 Stars
4
1 Star
57
18%of customers recommend this product.
(
13 out of
74)
Customer Reviews for Duracell - C Batteries (4-Pack)
Customer Rating
1
Leaking batteries
on July 22, 2012
Posted by: Anonymous
I have almost always used Duracell batteries and have never had any regrets about spending a little extra for them. In fact, the only regret I've ever had has been the few times I tried using cheaper batteries. But today I pulled two leaking AAs from my two year old son's toy. Fortunately they had not ruined the toy, but since they were installed less than a year ago (dated 2017) in a toy my son rarely plays with, I was shocked to see such a mess in the battery department, which prompted me to search for reviews from other Duracell users. I'm quite dismayed by all the recent negative reviews regarding leaking Duracells, and I'm questioning why the quality of these batteries has declined. I do not like Energizer or Rayovac batteries whatsoever so PLEASE, Duracell, fix the problems with your product or I will be forced to find a brand that does not leak, even if they don't last as long. Having to change batteries more frequently sure beats having to buy new products that have ruined by leakage!
No, I would not recommend this to a friend.
Written by a customer while visiting duracell.com
Customer Rating
1
Battery popped and no support
on September 25, 2011
Posted by: ahorber
from Ronkonkoma, NY
I have been buying Duracell batteries for as long as I have owned my house. I have tried others but always come back to Duracell because of their quality.
I placed a battery on my kitchen counter about a week ago to replace a battery in my smoke detector. While I was working around the kitchen today I heard a loud pop and found the battery somehow exploded, the bottom of the battery case can be see to be popped out. I tried to contact Duracell but their web site does not seem to allow for an email to be sent and the phone number on their site only goes to an automated system with no way to speak with anyone.
Since this is the serivce that Duracell provides I will have to look to use another battery manufacturer.
No, I would not recommend this to a friend.
Written by a customer while visiting duracell.com
Customer Rating
2
Leaky batteries
on December 8, 2012
Posted by: Bakermechanic
from Lawton, MI
I have always thought Duracell batteries were among the best I could buy, so would often spend a bit more and get them. Recently I have had two instances of Duracell Coppertop batteries leaking. In one case, I was able to clean up the device well enough to have it work again. In the other case, it destroyed a $25.00 flashlight. This is not the quality Duracell is known for. From the other reviews, I am seeing a pattern. Please correct this!
No, I would not recommend this to a friend.
Response from duracell.comBy Shawnna, Duracell Consumer Care , December 17, 2012
There are many things that can cause batteries to leak. Some of the more common causes include exposure to extreme temperatures, moisture, where and how batteries are stored, and/or becoming shorted out by other batteries or metals. We hope this information has been helpful. If you have any further questions, please feel free to call us at 1-800-551-2355.
Written by a customer while visiting duracell.com
Customer Rating
1
Not reliable anymore!!!
on December 30, 2012
Posted by: celcdl
from Springbrook WI
Duracell used to be our battery of choice, even paying more for them. In the last year or so, we've had at least 8 instances of new batteries corroding and leaking all over our devices. We lost a NEW big LED flashlight because there was so much leakage we couldn't clean it all out and make it useable. We didn't even get a chance to use the flashlight, just loaded it and set it aside for almost a month when we bought it. I found another leakage in a battery just this morning - it says 2015 for the date. This is unacceptable. What 's happened to your product? They used to be so reliable, but I'm becoming afraid to use them - I don't want to lose more devices. I keep checking them (and we have a lot of battery powered devices - using from AAA to D's) - we're seriously thinking of not buying this brand anymore since the quality has dropped dramatically. Please fix whatever you changed because IT'S NOT WORKING!!!
No, I would not recommend this to a friend.
Written by a customer while visiting duracell.com
Customer Rating
1
_Formerly_ leak free.
on April 14, 2013
Posted by: MikeZ
from New Hampshire
I am sad to report how disappointed I am with the quality of this formerly superior product. Up until 3-5 years ago, I had _NEVER_ experienced a leak from a Duracell battery. I didn't care how much they cost, I didn't care what the competition's performance or warranty was, in my experience Duracell _NEVER_ leaked.
With all the failures I've seen in the last several years, that's clearly changed now, and with a couple recent failures I had decided to start tracking a lengthly list of all the devices I own with batteries, when the batteries were put in the device, and what the 'fresh until' date was. My hope is to minimize the risk of damage due to leakage by replacing batteries long before they are exhausted. I was willing to continue to still consider Duracell BUT, right now I am staring at a package of bulk (40 count) AAs, purchased in the last year or so, labeled 'best before 2022' and 'guaranteed for 10 years in storage' and in it is a battery WHICH HAS ALREADY LEAKED. That's right, a never used battery, labeled "Dec 2022", has already failed. I was about to swap all of these batteries into various devices, but why would I put these batteries in anything?
You would be wise to consider going back to whatever it was you were doing 5+ years ago.
No, I would not recommend this to a friend.
Written by a customer while visiting duracell.com
Customer Rating
1
leaks
on December 6, 2014
Posted by: thedoctor
from York, PA
Date on the Battery indicated it was still good for two years but it leaked and ruined a clock. No harsh environments or temperature changes....it just plain failed.
No, I would not recommend this to a friend.
Written by a customer while visiting duracell.com
Customer Rating
1
batteries leaked
on November 19, 2011
Posted by: Anonymous
from new jersey
One of a set of three batteries leaked in a flashlight destroying the flashlight. The batteries were dated March 2015 and were put in the flashlight less than a year ago. The flashlight was used occasionally and was last used about a month ago.
No, I would not recommend this to a friend.
Response from duracell.comBy Dee, Consumer Care , November 22, 2011
Oh no...we wouldn't expect the Duracell batteries to leak. We'd like to learn more about your experience if you can give us a call at (800) 551-2355 when you have a chance. Thanks!
Written by a customer while visiting duracell.com
Customer Rating
1
Premature failure of battries
on November 8, 2011
Posted by: Dorothy
from Hampton VA USA
Battries (Dated expires Mar 2016) failed after six months damaging Wii remote controls. Four battries damaging two controls. Photo of failed battries (clearly showing leakage and expiring date can be provided
No, I would not recommend this to a friend.
Response from duracell.comBy Dee, Consumer Care , November 11, 2011
We would like to help and learn more about what happened with the Duracell Batteries you purchased. Please give us a call at (800) 551-2355. Thanks!
Written by a customer while visiting duracell.com