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Customer Reviews Collected from mrcoffee.com |
Mr. Coffee - 12-Cup Coffee Maker - Black/Red
Average Customer Rating:
2.4
Rating breakdown 71 reviews
5 Stars
13
4 Stars
8
3 Stars
8
2 Stars
8
1 Star
34
32%of customers recommend this product.
(
22 out of
69)
Customer Reviews for Mr. Coffee - 12-Cup Coffee Maker - Black/Red
Customer Rating
5
All the features I enjoy great coffee maker all ar
on February 28, 2017
Posted by: William Sr
from Stillwater, NY, United States
Gender:Male
Verified Purchase:Yes
I love this new coffee maker it is great it has all the features I expect in my machine,Mr Coffee has always made a good product only thing I don't like is the 2 hour automatic shut off its just not enough time
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Posted by: BigDon
from Ashland, OH, United States
Gender:Male
Verified Purchase:Yes
this is the third one of this model I've had over the years. I like that it has a timer and plate temp. control.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
3
Coffee is great but the beeping...
on March 12, 2017
Posted by: BeepBeepBeep
We bought Mr. Coffee® Performance Brew 12-Cup Programmable Coffee Maker, FTX49-NP, a few weeks ago. We cleaned it according to the manual without issue. We only drink coffee on the weekends, so we don't have it plugged in all the time. When we do plug it in, the beeping continues for several minutes before it stops. We've consulted the manual but there's nothing in there about beeping. So annoying when others haven't gotten out of bed yet. Anyone else have this issue?
I would recommend this to a friend!
Response from mrcoffee.comBy Mr.Coffee, Customer Service, April 28, 2017
Oh no! We are confident that one our Mr. Coffee specialist can assist you with this Our friendly agents can be reached through our Live Chat option and are here Mon-Sat 9am-6pm, EST.
Written by a customer while visiting mrcoffee.com
Customer Rating
3
design issue
on March 27, 2017
Posted by: kmzim
from Binghamton, NY, United States
Gender:Female
I like the look of the coffee maker, and coffee tastes good, but do not like the limited space to get water in. It is difficult to pour water in using the coffeepot as it bumps into the circular water dispenser above the coffee basket. I end up spilling water either on the grounds or out the side trying to get the water in.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr.Coffee, Customer Service, May 4, 2017
Thank you for your feedback and we want to help find the perfect coffee maker for you. You can reach us through our Live Chat option and we will be here for you Monday-Saturday, 9am-6pm Eastern. Talk to you soon!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Leaks water
on May 2, 2017
Posted by: Elsy
from Miami Fl
Gender:Female
The coffee tastes very good the coffee maker which is not my first Mr. Coffee is the worst. The karafe always holds water under the handle after you rinse it, the machine makes a puddle of water underneath all the time, there's water everywhere.
Do not buy this.
Do not buy this.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer Service, May 8, 2017
Thank you for your time and feedback! If you had any issues with your coffee maker please give us a call at (800) 672-6333 and one of our customer service representatives will be more than happy to assist you. For your convenience we are available Monday - Saturday, from 9am -6pm EST. Thanks again!
Written by a customer while visiting mrcoffee.com
Customer Rating
5
10 Years of Daily Use
on June 9, 2017
Posted by: JimmyH
from TN
Gender:Male
This coffee maker has been phenomenal for us. We've been using it daily for 10 years, and have never once had a problem. Unfortunately, the cord recently developed a short, and the coffee maker is no longer usable unless we repair the cord. Still, after 10 years, I am not unhappy. I'll probably just buy this one again and hope for another 10 years of us!
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
I hate this coffee maker!
on June 11, 2017
Posted by: sweet swan
from Kalamazoo, MI, United States
Gender:Female
The clean red light started flashing after the first week of using it. I've run copius quantities of vinegar throught it...it is still flashing. The lid on the top will not stay tightly closed on the carafe. The coffee will not drip though properly and even stops dripping at times. I've had the basket overflow, creating a horrible mess. My final complaint: the box has a picture of this pot with true red, and the store display model also was true red. When I opened it at home I discovered the red is an ugly metallic red. If I hadn't needed a coffee maker that evening, I would have returned it simply because the box incorrectly represented what was inside. And now that I can't keep the lid on, constantly have to wipe up overflow (and wait too long for some coffee), and can't get the crazy clean light to stop flashing, I wish I had returned it immediately. Or rather, I wish I had never bought it! I've had $15 coffee makers that perform better and look great. And they made better coffee.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer Service, June 21, 2017
Thank you for being a loyal Mr. Coffee customer and we would be happy to help you with your coffee maker, and get you back to brewing fresh coffee again. Please reach out to our live support team here on our website. For your convenience, we are here to help you Monday-Saturday, 9am-6pm Eastern.
Written by a customer while visiting mrcoffee.com
Posted by: Mwitt23967
from Georgia, United States
Gender:Female
Verified Purchase:Yes
I had one similar to this one that finally gave up on me after 8 years. Although a larger space for pouring water in would be good, I wouldn't want a different model. With the adjustable warming switch my coffee is always the right temperature and a strong mode gives my morning coffee just the right flavor for a coffee addict.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com