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Customer Reviews Collected from Samsung US |
Samsung - Galaxy Note 3 4G Cell Phone - White (Sprint)
Average Customer Rating:
4.7
Rating breakdown 1,074 reviews
5 Stars
854
4 Stars
187
3 Stars
16
2 Stars
9
1 Star
8
98%of customers recommend this product.
(
1,034 out of
1,059)
Customer Reviews for Samsung - Galaxy Note 3 4G Cell Phone - White (Sprint)
Customer Rating
5
NOTE 3
on October 18, 2013
Posted by: Fonziebaby
The note 3 is a master piece runs smooth, and the standard 32 gb storage helps. I love the S pen.
Pros: Bright display, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
BUYER BEWARE, VERY BAD CALL QUALITY (BLEEP, CHIRPS, CRACKLING AND MORPHING NOISES)
on October 15, 2013
Posted by: grd234
from NEW YORK
Expertise:Expert
I am on my second device since October 4th , and both of them are producing bleeps, morphing , crackling noises while on call . This seems to be a widespread issue affecting a lot GN3 nationwide based on multiple articles on the internet . Hope Sprint and Samsung fix this issue because besides this issue is a great phone.But why do you want a super phone that does everything but making clear calls.
Cons: very bad call quality
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Poor call quality cripples this otherwise excellent phone
on October 15, 2013
Posted by: LakeGuy
from Northern CT
Expertise:Expert
When I received this phone I was initially very pleased. The display is gorgeous (full HD). The phone is incredibly fast when multitasking or playing demanding HD games. It comes with 3GB RAM and 32GB memory internal (25GB usable). It has an expansion slot that will take a 64GB card. The S pen feature is great to take notes while on a call. Sounds great right?
It would be the best phone I ever had, except for the fact that the call quality is very poor. I know many people do a limited amount of voice calling on their phones so this may not be much of an issue for some. I use the phone for business so this problem makes the phone unusable for me. During calls you will hear popping noises, modulation, and sound distortion. I can't keep asking my clients to repeat everything they say. I replaced my original phone but the second phone has the same problem.
I would rate this phone excellent if this problem could be resolved. But for now the phone is not usable.
It would be the best phone I ever had, except for the fact that the call quality is very poor. I know many people do a limited amount of voice calling on their phones so this may not be much of an issue for some. I use the phone for business so this problem makes the phone unusable for me. During calls you will hear popping noises, modulation, and sound distortion. I can't keep asking my clients to repeat everything they say. I replaced my original phone but the second phone has the same problem.
I would rate this phone excellent if this problem could be resolved. But for now the phone is not usable.
Pros: Bright display, Lightweight
Cons: terrible call quality
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible voice call quality
on October 15, 2013
Posted by: Michaelreview
from Lakewood, ca
Expertise:Expert
On all voice calls I hear loud Chirps, digitized distortions, and garbled sentences. I have to ask the person I'm talking with to repeat what they are saying several times until I get to hear the complete sentence without words dropping, loud Chirps or dropped segments or high pitched squeals that have sometimes hurt my ear while holding it against the earpiece at medium volume. when using the phone to post on forums or fill in text boxes usually the text box will become magnified so huge on its own I cannot see the words I'm editing. Most times when posting on the Sprint website I touch the Edit box and the keyboard will open up and the web page scrolls all the way to the top and I have to pull it back down to the edit box. this anomaly happens in all 3 different browsers I have on the phone it just did it now 5 times and I almost gave up is the page kept scrolling to the top and all I wanted to do was a just where I was in the text edit box. The phone has many other issues problems that may or may never be fixed. Do your research and don't get stuck with the two year contract expensive phone that you might have to deal with all these issues until you give up and perhaps fork over more money to do a buy out of your contract. The phone does have some positive features such as a very bright screen and a very large screen. But as of now most of the apps I use on the phone installed by Samsung for Sprint don't function very well and not as I expected.all the calls I made today the call quality was horrible. I have a few days left until my mandatory exchange the passes, believe me I won't miss the date. do a Google search for "note 3 garbled voice or WiFi issues" and you will bring up multiple hi profile web sites verifying the defects with the note 3.
ProsBig buttons, big bright screen, battery
ConsDrops calls, Price, Did not meet expectations, horrible voice call quality
ProsBig buttons, big bright screen, battery
ConsDrops calls, Price, Did not meet expectations, horrible voice call quality
Pros: Bright display
Cons: Did not meet expectations, horrible voice call sound
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Loving my Device
on October 14, 2013
Posted by: MellyD
from Fayetteville, NC
Expertise:Expert
Where do I begin.... I truly do love Samsung Products... Not just because of the product, but also because of the great customer service! I am coming from the GN2 and thought I wouldn't upgrade until the GN4, but glad I decided to upgrade. I am loving the updated pen, the transparent status bar on the lock screen.
I love the ability to remove the date and time on the lock screen as well. I love that I can move apps back to SD card! I appreciate how lightweight the device is compared to the GN2. I like the slimmer design and the location of the speaker. Battery life is still awesome and I am happy with the 32gb internal memory. Being able to answer my phone and take pictures with my voice is super awesome!
I prefer to choose my own app for news and not be forced to use the one on the device... I was able to disable it on the GN2, but not on the GN3. I appreciated being able to disable apps I wasn't using on the GN2 and hope this can be fixed with the 4.4 update or updated on the GN4.
Pros: Built-in speakers, Bright display, Durable, Lightweight, battery life, voice controls, transparent bar on lockscreen, updated pen, memory card, internal storage, apps to sd card, simplistic design, location of speaker
Cons: too many preloaded apps, cluttered notification bar
I would recommend this to a friend!
Features
1
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone. Super Fast!
on October 11, 2013
Posted by: OrganicinClovis
from Clovis, CA
Expertise:Intermediate
This phone zooms. Multi-windows is cool but limited. It's super lightweight so a case is important to give it a little grip to it. Love the fake leather texture on the back but will be covering it up with a protective case. The silver trim is cool but again will be covered up. Doesn't allow some of my old apps but that's normal and more apps will become updated and available soon. It feels right in my hand but difficulty to do 2 hand typing in portrait mode. I still have to use landscape mode which takes some getting used to the size. Love the stylus pen part. Comes with extra tips and a remover tool. Not sure how durable it will be because it's so light. I would get a case asap upon purchase. It's still a little slippery even with the textured back. Phone comes on with home button or side button by default. Can't be tedious when the phone comes on in your pocket because your butt pushes the home button. LOL Trying to read how to turn home button off as a way to turn on the phone. Lock screen helps some by blocking butt touching the icons and stuff but it can waste battery power turning the screen on all the time. The built-in Speech app is cool. It isn't as advanced as Siri but it does some of the same functions.
Just love the size and feel of it. Good for reading books and files. Easy to use Office products. Good size for all that. About same size as the Note I but bordered removed on the screen make it seem bigger.
On board battery fully charged has lasted me a couple days without recharging.
Camera is awesome. Has auto focus and photos come out really well at 13 mp. There are more options within the camera app as well. Has video, flash, auto brightness and color correction settings.
Wish it would come in colors other than black or white but I guess it doesn't matter when there are a ton of colors in cases available.
Doesn't allow scrolling of wallpaper like the Samsung Captivate does. My app that used to allow scrolling on my Galaxy S2 Skyrocket doesn't work on the Note 3 (Wizardrii was the app). I haven't ran across customization of the app page where on the Skyrocket phone you can change how the pages turn but Note 3 doesn't do that. Still lots of other options that make those moot points.
Pros: Built-in speakers, Bright display, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best of the Best
on October 11, 2013
Posted by: chazb
Expertise:Intermediate
I don't even know where to begin. Everything about this phone is impressive. Watching movies to taking notes in a meeting. Sketchbook Pro comes with it, and it is simply amazing. I'm giving my Note 10.1 to my wife because I the Note 3 does everything better! Price isn't bad with a new contract.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
Cons: back cover is a little on the cheap side
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phablet Out There
on October 9, 2013
Posted by: Korban61
from Highland, CA
Expertise:Intermediate
I own a Cloud based business and use my phone all the time with it. I didn't want to carry and phone and a tablet or lap top with me where ever I go, so this accomplishes both needs. While still not as easy to use online as my laptop, it gives me functionality while I am mobile. I had a GN2 before and the only thing I miss is the GN3 does not have a sync function with Kies3 for Outlook. Until Samsung updates the Kies3 I will not be able to sync my appointments between Outlook and my GN3.
Pros: Built-in speakers, Bright display, Realistic color, Lightweight, screen size
Cons: doesn't sync with outlook
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US