Samsung US Customer Reviews Collected from Samsung US
Samsung - Galaxy Note 3 4G Cell Phone - White (Sprint)
Average Customer Rating:
4.7 out of 5
4.7
Open Ratings Snapshot
Rating breakdown 1,074 reviews
5 Stars
854
4 Stars
187
3 Stars
16
2 Stars
9
1 Star
8
98%of customers recommend this product. 
(
1,034 out of 1,059
)
Customer Reviews for Samsung - Galaxy Note 3 4G Cell Phone - White (Sprint)
Customer Rating
5 out of 5
5
Excellent phone. Super Fast!
on October 11, 2013
Posted by: OrganicinClovis
from Clovis, CA
Expertise:Intermediate
This phone zooms. Multi-windows is cool but limited. It's super lightweight so a case is important to give it a little grip to it. Love the fake leather texture on the back but will be covering it up with a protective case. The silver trim is cool but again will be covered up. Doesn't allow some of my old apps but that's normal and more apps will become updated and available soon. It feels right in my hand but difficulty to do 2 hand typing in portrait mode. I still have to use landscape mode which takes some getting used to the size. Love the stylus pen part. Comes with extra tips and a remover tool. Not sure how durable it will be because it's so light. I would get a case asap upon purchase. It's still a little slippery even with the textured back. Phone comes on with home button or side button by default. Can't be tedious when the phone comes on in your pocket because your butt pushes the home button. LOL Trying to read how to turn home button off as a way to turn on the phone. Lock screen helps some by blocking butt touching the icons and stuff but it can waste battery power turning the screen on all the time. The built-in Speech app is cool. It isn't as advanced as Siri but it does some of the same functions.
Just love the size and feel of it. Good for reading books and files. Easy to use Office products. Good size for all that. About same size as the Note I but bordered removed on the screen make it seem bigger.
On board battery fully charged has lasted me a couple days without recharging.
Camera is awesome. Has auto focus and photos come out really well at 13 mp. There are more options within the camera app as well. Has video, flash, auto brightness and color correction settings.
Wish it would come in colors other than black or white but I guess it doesn't matter when there are a ton of colors in cases available.
Doesn't allow scrolling of wallpaper like the Samsung Captivate does. My app that used to allow scrolling on my Galaxy S2 Skyrocket doesn't work on the Note 3 (Wizardrii was the app). I haven't ran across customization of the app page where on the Skyrocket phone you can change how the pages turn but Note 3 doesn't do that. Still lots of other options that make those moot points.
Pros: Built-in speakers, Bright display, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome Phone
on October 4, 2013
Posted by: TagsforPrez
from Florida
Expertise:Intermediate
Love the Galaxy Note Series. l am really digging some of the new features like the 13MP camera, 32 GB storage and all the other stuff from the s4. l really miss the gesture controls from the Galaxy Note II and the handwriting keyboard doesn't really work but there is a work around. hopefully it gets fixed soon.
Pros: Bright display, Lightweight, camera, 32gb storage
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
GREAT PRODUCT
on November 14, 2013
Posted by: WHITESHRIMP
from NORCROSS, GA
Expertise:Intermediate
YOU NEED TO GET THIS . SO MANY EXTRAS AND I LIKE THE PEN.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Truly a power house
on October 5, 2013
Posted by: gokirps
from Kansas, KS
Expertise:Intermediate
Love this phone i have had every note and the note 3 is by far the best it its class with the 3 GB of ram and Snapdragon processor it makes HD run flawlessly while multitasking definaty get a 64 GB ext memory card. if your a note lover you need to buy this phone.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
Cons: comes with to many useless pre installed apps
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone!! Love it!
on December 2, 2013
Posted by: rmkidd2
from Louisville, KY
Expertise:Intermediate
Switched from iPhone 5s and LOVE it so far!!!! Still learning new things every time I use the phone! I'm hooked so far. Such a smart phone!
Pros: Built-in speakers, Bright display, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
FANTASTIC PHONE - Don't buy from AT&T
on February 27, 2014
Posted by: sonicthoughts
from NJ
Expertise:Intermediate
AT&T has great wireless service. This phone is a masterpiece. The problem is that AT&T keeps meddling with the software and causing problems. The worst is GPS - it keeps failing but ONLY on the AT&T variant. 3 months this has happened and other than finger pointing between AT&T and Samsung it is not resolved. AT&T has locked the bootloader to make it impossible to root or change anything without voiding the warranty and resale. AT&T fills the phone with bloatware and does not have customer service that understand the technology. Get the T-mobile version or international - stay away from AT&T and android.
Pros: Bright display, performance
Cons: at&t support, at&t bloatware, at&t bootloader locking
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
BUYER BEWARE, VERY BAD CALL QUALITY (BLEEP, CHIRPS, CRACKLING AND MORPHING NOISES)
on October 15, 2013
Posted by: grd234
from NEW YORK
Expertise:Expert
I am on my second device since October 4th , and both of them are producing bleeps, morphing , crackling noises while on call . This seems to be a widespread issue affecting a lot GN3 nationwide based on multiple articles on the internet . Hope Sprint and Samsung fix this issue because besides this issue is a great phone.But why do you want a super phone that does everything but making clear calls.
Cons: very bad call quality
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Don't pass it up if you are on the fence
on December 6, 2013
Posted by: evoryware
from ATL
Expertise:Expert
I had an S3 and wanted to get this on release day but couldn't. Was going to just wait for the Note 4 at that point. Glad I didn't!
This is my favorite phone since the Palm series (650, 700, Centro). Love having a stylus again. I owned the Galaxy SII, & 3, my wife and daughters have the S2 and two S4's so I know a bit about Samsung phones. I have other tablets and Samsung TV's too.
This phone is extremely fast with more programs than my other phones had. 32GB of memory on board is a nice bonus.
The screen is *beautiful* and it's easy to see the difference when I compare it to the S Series phones I have.
The S-pen features I'm still learning, but it's really amazing what you can do with it. I made a great collage in S Note last night that in the past I had to create using a program like Photoshop on a desktop or laptop and that was highly impressive.
Having the speaker at the bottom of the phone is much better than on the back of the phone especially if I lay the phone down.
Hiccup free for all games.
Fits my hand perfectly and I like the leather back and silver sides. My first white phone looks clean still after two months in my hand.
Two minor gripes and one major:
Minor: Pressing the home button accidentally while you are on the home page opens "My Magazine". It would be nice if it was just the swiping up motion. Instead they really put pressure on us to use "Flipboard" (aka "My Magazine") even though the device is well over $500 for us - and they give us a separate widget for it on another screen - and plenty customization options in every other facet.
Minor: How could this phone not come with a headset? All of my other Galaxy's came with headsets.
Major: I got into Samsung monitors and TV's because of the color reproduction as I'm a photographer in addition to my other night job. This phone's digital zoom kills the 13 Megapixel pic quality when you have to zoom out. So run and get close to your subject. Probably the worst camera visual quality of the Galaxy series. On the plus side, there are tons of features for the camera that I haven't had enough time to finish playing with (but they would not affect the zoom quality).
Not bad enough for me to give it a 4 star. The good far outweighs the bad.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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