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Customer Reviews Collected from Samsung US |
Samsung - Galaxy Note 3 4G Cell Phone - White (Sprint)
Average Customer Rating:
4.7
Rating breakdown 1,074 reviews
5 Stars
854
4 Stars
187
3 Stars
16
2 Stars
9
1 Star
8
98%of customers recommend this product.
(
1,034 out of
1,059)
Customer Reviews for Samsung - Galaxy Note 3 4G Cell Phone - White (Sprint)
Customer Rating
5
This is the most innovated piece of technology yet, thanks Samsung
on February 18, 2014
Posted by: Snape95
I absolutely love the Galaxy Note 3. This device shows great innovation and how Samsung truly does listen to their customers. The large screen is fantastic for web browsing, movies, and pictures. It has yet to slow down or stagger with immense usage, proving this device to truly be one heck of a tech beast. The S-pen serves greatly to any artist such as myself, and to anyone who would love to take notes and simply the features of air command can suit anyone who buys this super smartphone. Overall, I can't find any cons to this beautiful device and it has served all my purposes 100%. Thank you Samsung.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Gold Standard of Smartphones
on February 28, 2014
Posted by: mag1119
Expertise:Expert
Whether you are a techie, early adopter, power user, or just want the best of the best for any reason, this phone has no peer, no equal and is the gold standard for the genre. I started my own journey with the Samsung Galaxy Epic (w/QWERTY) and have been satisfied with my choice of brand. There was no way to pry the Epic from my hands, until the Note 3. I won't waste time quoting specs, you can read them elsewhere on this site. Just know that it does everything and then some. Top notch components and software allow for customization and personalization to the highest degree. You can throw anything at it and the phone is literally only limited by the user. I have not found one thing to dislike and I spend loads of time each week learning more about how to use the phone to its utmost. Some complain about the size, but I have not found that to be an issue. I was personally looking for a larger screen and phone and it takes only hours to become accustomed to the size. And for those with smaller hands, there is an option to shrink the screen and make it easier to handle. I cannot imagine what can be done to improve upon this device. I am proud to own one and time after time it just outshines the competition and with room to spare. I am a power user and do everything from multi-tasking and working, to games, entertainment, and straight communication, after all it is a phone as well. Well done, Samsung.
Pros: Bright display, Durable, Realistic color, Lightweight
Cons: none
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Poor call quality cripples this otherwise excellent phone
on October 15, 2013
Posted by: LakeGuy
from Northern CT
Expertise:Expert
When I received this phone I was initially very pleased. The display is gorgeous (full HD). The phone is incredibly fast when multitasking or playing demanding HD games. It comes with 3GB RAM and 32GB memory internal (25GB usable). It has an expansion slot that will take a 64GB card. The S pen feature is great to take notes while on a call. Sounds great right?
It would be the best phone I ever had, except for the fact that the call quality is very poor. I know many people do a limited amount of voice calling on their phones so this may not be much of an issue for some. I use the phone for business so this problem makes the phone unusable for me. During calls you will hear popping noises, modulation, and sound distortion. I can't keep asking my clients to repeat everything they say. I replaced my original phone but the second phone has the same problem.
I would rate this phone excellent if this problem could be resolved. But for now the phone is not usable.
It would be the best phone I ever had, except for the fact that the call quality is very poor. I know many people do a limited amount of voice calling on their phones so this may not be much of an issue for some. I use the phone for business so this problem makes the phone unusable for me. During calls you will hear popping noises, modulation, and sound distortion. I can't keep asking my clients to repeat everything they say. I replaced my original phone but the second phone has the same problem.
I would rate this phone excellent if this problem could be resolved. But for now the phone is not usable.
Pros: Bright display, Lightweight
Cons: terrible call quality
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible voice call quality
on October 15, 2013
Posted by: Michaelreview
from Lakewood, ca
Expertise:Expert
On all voice calls I hear loud Chirps, digitized distortions, and garbled sentences. I have to ask the person I'm talking with to repeat what they are saying several times until I get to hear the complete sentence without words dropping, loud Chirps or dropped segments or high pitched squeals that have sometimes hurt my ear while holding it against the earpiece at medium volume. when using the phone to post on forums or fill in text boxes usually the text box will become magnified so huge on its own I cannot see the words I'm editing. Most times when posting on the Sprint website I touch the Edit box and the keyboard will open up and the web page scrolls all the way to the top and I have to pull it back down to the edit box. this anomaly happens in all 3 different browsers I have on the phone it just did it now 5 times and I almost gave up is the page kept scrolling to the top and all I wanted to do was a just where I was in the text edit box. The phone has many other issues problems that may or may never be fixed. Do your research and don't get stuck with the two year contract expensive phone that you might have to deal with all these issues until you give up and perhaps fork over more money to do a buy out of your contract. The phone does have some positive features such as a very bright screen and a very large screen. But as of now most of the apps I use on the phone installed by Samsung for Sprint don't function very well and not as I expected.all the calls I made today the call quality was horrible. I have a few days left until my mandatory exchange the passes, believe me I won't miss the date. do a Google search for "note 3 garbled voice or WiFi issues" and you will bring up multiple hi profile web sites verifying the defects with the note 3.
ProsBig buttons, big bright screen, battery
ConsDrops calls, Price, Did not meet expectations, horrible voice call quality
ProsBig buttons, big bright screen, battery
ConsDrops calls, Price, Did not meet expectations, horrible voice call quality
Pros: Bright display
Cons: Did not meet expectations, horrible voice call sound
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
My Note 3 Experience
on October 23, 2013
Posted by: Zimzdroid
from Northern VA
Expertise:Expert
Fast performer, great battery life, plenty of functionality, good screen size. Replaced it once due to bad radios & bad Wi-Fi but now satisfied with my Note3.
Pros: Bright display
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great Job
on November 5, 2013
Posted by: JoshBeach
from Albany, NY
Expertise:Expert
Great Job Samsung... wish Knox wasnt included... or, release a Knox free version. Make alot of the bloatware uninstallable, by putting in the data/app folder.
Pros: Bright display, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Very very disappointed
on May 30, 2015
Posted by: Mogsubbu23
from Chicago, IL, USA
Expertise:Expert
I'm a very big fan of samsung, but i really lost my cool with this phone. I bought this Note 3 after using Samsung S3 phones. I was very happy to buy it but here is the list of issues.
1. Battery doesn't stay charged for long
2. Phone gets overheated
3. After android update to lollipop, nothing worked. I did a factory reset but lost all my data. You can see all the issues faces after the update in google. I faced each and every issue possible on note3.
4. Phone stops responding not just few but many times. Last time, I tried picking the call in library but the ring doesn't stop. I was embarrassed.
5. Phone hangs very often.
1. Battery doesn't stay charged for long
2. Phone gets overheated
3. After android update to lollipop, nothing worked. I did a factory reset but lost all my data. You can see all the issues faces after the update in google. I faced each and every issue possible on note3.
4. Phone stops responding not just few but many times. Last time, I tried picking the call in library but the ring doesn't stop. I was embarrassed.
5. Phone hangs very often.
This is my first review and believe me, i'm switching to any other brand other than samsung.
Such a disappointment.
Such a disappointment.
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Wifi Issues
on January 9, 2014
Posted by: PGarrett
from LA
Expertise:Intermediate
Samsung added a "test" when you connect to a Wifi Access Point... they check the internet speed/quality. The problem is a Wifi Access Point doesn't need to connect to the internet. Two examples... My Camera (I'm a Pro Photographer so this is really important to me) and wifi storage devices. In both cases the device only connects to the phone and not the internet. The phone should not DISABLE a good wifi connection just because the device doesn't go to the internet. So I need to carry my old Galaxy S2 just to run my camera. Also the voice quality it not great.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
1
Value
1
Written by a customer while visiting Samsung US