Samsung US Customer Reviews Collected from Samsung US
Samsung - Galaxy Note 3 4G Cell Phone - Black
Average Customer Rating:
4.8 out of 5
4.8
Open Ratings Snapshot
Rating breakdown 1,316 reviews
5 Stars
1,051
4 Stars
229
3 Stars
20
2 Stars
6
1 Star
10
98%of customers recommend this product. 
(
1,257 out of 1,289
)
Customer Reviews for Samsung - Galaxy Note 3 4G Cell Phone - Black
Customer Rating
5 out of 5
5
Next best thing
on November 22, 2013
Posted by: mellymel23
Expertise:Intermediate
This clearly is the best phone on the market. However, I am still unclear as to how to use the knox service.
Pros: Built-in speakers, Bright display, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Wifi Issues
on January 9, 2014
Posted by: PGarrett
from LA
Expertise:Intermediate
Samsung added a "test" when you connect to a Wifi Access Point... they check the internet speed/quality. The problem is a Wifi Access Point doesn't need to connect to the internet. Two examples... My Camera (I'm a Pro Photographer so this is really important to me) and wifi storage devices. In both cases the device only connects to the phone and not the internet. The phone should not DISABLE a good wifi connection just because the device doesn't go to the internet. So I need to carry my old Galaxy S2 just to run my camera. Also the voice quality it not great.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I absolutely love my new Samsung note 3
on January 21, 2014
Posted by: Samsungsoldier
from Denver Colorado
Expertise:Intermediate
I mainly use this for work and it is very responsive lightning fast. I had no idea that the included camera had so many cool features, I am now using that for work. The S pen its great for helping clients understand web pages texts and even dimensions for projects around the shop. Once I was able to force stop Knox the security option for the phone, it kept giving me some crazy error I couldn't understand. The high quality amoled display delivers crisp colors and sharpness of any thing I have ever owned, with the exception of my Samsung NX300, which is the best camera I ever owned. I love how the two devices connect together and stores all my photos, making them ready to edit and share. When upgrading from the Galaxy S3 I noticed that I had a lot more control over my Google apps, making posts to my Google plus pages a snap. I truly am happy with the investment and will recommend to anyone wanting to stay on the cutting edge of technology.
Pros: Bright display, Realistic color, google friendly
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
An Exceptional Phone, with a bit of a learning curve.
on December 19, 2013
Posted by: JFK22
from Tucson, AZ, USA
Expertise:Intermediate
I've had this phone for about 2 months now. I'm always amazed at what it is capable of. There is so much to learn about this phone I'm constantly entertained. I use it as my phone, a camera, a music player, the center of all my entertainment, my calendar. I've had some small frustrations with things not working the way the instructions say it will, but I've had great luck with the support people. I've had outstanding call quality. The screen is like a drive in movie. I just love this phone. It feels a little big in my pocket but that is my only complaint.
Pros: Built-in speakers, Bright display, Realistic color, Lightweight, features, connectivity, s pen, scrap book
Cons: Too big
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
amazing
on January 17, 2014
Posted by: ginny1698
from florida
Expertise:Expert
its hard to believe this could be better than the note 2 but it is i was worried about upgrading because i loved my note 2 but i have no regrets!
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
Cons: not enough accessories
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone I ever have
on March 15, 2014
Posted by: oscar684
from paterson, NJ
Expertise:Expert
This Note is amazing is the best phone out for now no other phone can compere to this one, the design is very good and the battery cover gives a touch or luxury. I give 5 starts and 2 thumbs up this phone the is really good I don't care people saying is phone or tablet?? I love my phone
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight, battery life is good
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This Samsung Galaxy Note 3 is the Mercedes of Cell Phones
on March 30, 2014
Posted by: jas05
from Las Vegas, NV, USA
Expertise:Intermediate
I recently purchased the Note3 after utilizing the HTC 4 G Lte and have found out the Note 3 is blazingly faster than the HTC 4G Lte. It is larger and more advanced than I ever thought about a cell phone. It has been my pleasure to learn and use this beautiful phone and what it can do. I cannot say enough praise of my purchase and I definitely recommend the Note 3 to all my family and friends. Samsung you hit a grand slam home run on this phone, I can only guess what the Next Great Idea is.
Pros: Bright display, Durable, Realistic color, Lightweight, improve wireless bluetooth
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
GReat cababilities
on May 9, 2014
Posted by: IHomeDesigner
So far very happy with the Note 3. Only problem I'm having is physical - the rear cover is very difficult to get snapped back on properly, and protective covers for the phone seem to grab the edges and snap it off when removing for cleaning.
Pros: Built-in speakers, Bright display, Realistic color
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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