Samsung US Customer Reviews Collected from Samsung US
Samsung - Galaxy Note 3 4G LTE Cell Phone
Average Customer Rating:
4.7 out of 5
4.7
Open Ratings Snapshot
Rating breakdown 2,484 reviews
5 Stars
1,972
4 Stars
415
3 Stars
57
2 Stars
20
1 Star
20
97%of customers recommend this product. 
(
2,362 out of 2,442
)
Customer Reviews for Samsung - Galaxy Note 3 4G LTE Cell Phone
Customer Rating
5 out of 5
5
5 Stars for My 5 Star Galaxy Note 3 Phablet
on July 8, 2014
Posted by: ROYALTY
from Atlanta, GA.
Expertise:Expert
Upgrading from my Galaxy Note 2 to the Galaxy Note 3 I am once again a proud owner of Samsung's Flagship Phablet. I have incorporated my Galaxy Note 3 and Galaxy Gear 2 into just about every piece of my life which activates and controls my Samsung UHDTV’s, Samsung Smart Refrigerator, and my Samsung Smart Washer and Dryer, and connectivity with my Ativ Laptop. I could go on and on about the features and capabilities of the Galaxy Note 3. Own the Galaxy Note 3 and the Galaxy Gear 2 and you will find yourself Speechless as I do as this Phablet and Smartwatch continues to astonish me.
The accessories I researched, Highly Recommend and Purchased are:
1. The OtterBox Defender Series case for Maximum Protection of an Expensive Phablet such as the Galaxy Note 3
2. Samsung Galaxy Gear 2 that lets you wirelessly link and control your Galaxy Note 3, Samsung Tablets and other fine Samsung products and accessories
3. The Plantronics Voyager Edge, light weight, easy to pair with NFC, excellent sound quality, comes with a portable Charging Station, moisture resistant, and compatible with 5 devices including the Samsung Galaxy Gear 2
4. The SanDisk - Ultra 128GB microSDXC Class 10 Memory Card because I use my Galaxy Note 3 for Business and Personal use such as: Movies, Pictures, Music, Large Documents, and my Clients Business receipts
Pros: Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Never looking back
on October 22, 2013
Posted by: Chantillyvet
Expertise:Expert
I'm a smart phone user from way back, the Treo 600 was my first smart phone. I've been on the Android platform since the first Evo, then went to the Vivid and, never thought I would say this, switched to a Samsung product and never looking back.
The Note 3 is the fastest phone I've used flying from app to app with no delay and I'm not a kind user in this. I like to switch from one to another constantly. I've done just a little multitasking and, so far, the phone handles it without a blip. I just did a Google Maps search in one window while playing a YouTube video and the search flew while the video played without a hickup.
The phone's massive list of features can be a bit overwhelming, I left the popup hints running for the first week to help me remember what the action items were and could do. The phone is well organized. One of my favorite features (admittedly this is probably an Android 4.3 feature) is the ability to search the settings menu. How often in the past have I laboriously clicked setting after setting to try and remember how to change something?
The S-pen is the way to go. I've actually moved Swype from my primary keyboard to secondary so that I can use the S-pen to enter all my data. Admittedly it struggles a bit working in a window in Dolphin browser but in Gmail I can simply write an email, and my handwriting is awful.
Any number of people complain about the size of the phone. I do occasionally shiver as I one-hand the phone and feel it unbalanced in my very average size hands. Still, I find I can pretty much one hand whatever I want but this is where S-voice and Google Now are your friends. Use the voice to control your phone. Buy a bluetooth earpiece (you should have one for driving anyway) and use it to control your phone.
My complaints are minor. No phone is perfect. S-voice cannot dial numbers without touching the screen to accept the number. I find K-lets to be a better choice for driving but wish I could have my cake and eat it too, there is no way to have both programs answering bluetooth hands free. I have no use for the Magazine app that appears with the swipe from bottom motion and there is no way to reassign the motion to Google Now or another more useful function. I continue to look for a dependable way to backup the S-notes and such. It shouldn't be this challenging.
The Samsung Note III is the best phone on the market and it will be a while before anyone including Samsung tops this.
Pros: Bright display, anything you can do it can do better.
Cons: too much plastic
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This Device IS Truly Note-3-Worthy!
on November 17, 2013
Posted by: TechDiva
from Brandywine, MD
Expertise:Intermediate
I called the Note 3 a device because its too much gadget to call it just a phone. My friends and family call me the cool, techno-gadget geek. The description fits because I don't just like owning the best, new technology, but I like knowing the ins and outs. I pride myself on always having the best phones available. All the way back to the Treo, Omnia, Droid Bionic, iPhone 4 & 5, etc. I've owned three Toshiba Qosmios (typing on one now), the Thrive, Tab 2, and Note 8 tablets; and use an ASUS Transformer book for travel. This is not me bragging but rather attempting to establish my credibility as a knowledgeable techie.
That said, this will Not be a review written in "tech" speak; there'll be no benchmark tests or fancy terms followed by numbers. That's not what I want when I read a review so that's not what I'll give. So, straight talk, here we go. Before buying the Note 3 I used the Note 2, which I loved. Both use the S-Pen but the Note 3 has extended the pen's functionality with "air" apps. These apps appear when you slide the pen out and auto hide once the pen is clicked into place. They give quick access to memos, scrap booking, writing directly on the screen to add notations to articles, etc., and more. It comes stocked with many other useful apps and, of course, there's the usual bloat ware but at least now you can delete most of it. But who buys a phone for the apps on it? I mean, we can do much of that ourselves. No, don't buy the Note 3 for its great pre-installed apps; buy it because of how those apps run on it!
The Note 3 is FAST! My apps load right up once I tap one and the transitions are smooth and seamless. Taking photos or shooting video is amazing; better than many quick shot, stand alone cameras. There's almost no lag in between shots, and shooting with 13 mega pixels in HD allows me to display my pics on large screens with little to no quality loss. It has built-in Infra Red which allows you to use it as a remote to control your TV or other infra red capable devices. Now it is a bit awkward to hold at first and will take some getting used to. When I had my Note 2 it seemed like everywhere I'd go someone had jokes about the size of my phone. Its gotten better now or maybe I've just gotten used to it, either way, it doesn't matter because I love the large screen. Everything is easier to view on the Note 3 and adjusting a setting makes increasing font sizes as easy as turning up the volume. Oh yes, and when it comes to watching videos or streaming movies, I catch those same jokers watching from their seats. One day, while waiting for prescriptions at Kaiser Permanente, a gentleman approached me to inquire about my phone. He wanted to know the make/model because he had failing eyesight and liked being able to easily see my screen from across the room (that also meant I needed to be aware of shielding sometimes). In fact, the Note 3, with its larger screen, is like always having a PDA tablet, camera, and phone all in one!
Pros: Built-in speakers, Bright display, Realistic color, Lightweight, larger screen, fast processing, s-pen/s-pen apps, 13 mp camera - rear, 2 mp camera - front, hd camera, hd display, large display
Cons: can be awkward to hold due to size, s-view case awkward to hold when photographing, poor case options, lacks quality styling
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic, with potential to be better
on December 8, 2013
Posted by: faplobo
from Chicago, IL
Expertise:Expert
I've been using this device since the day it came out and was available here in the US. I've been using Apple/i0s Devices for the last 4(ish)? years.
I've gotta say, the upgrade was incredible. The note 3 blows my old phone out of the water, and even in many ways gives my computer a run for its money. I say that because many tasks I need to do now don't require me to use a computer.
I'm giving 4 stars for the features category, because up until right now, the NFC doesn't live up to it's potential. You can't currently use google wallet. Other than that I'm pleased with the functionality. I understand that with the new 4.4 (kit-kat) firmware, a person will be able to utilize this, so this is a circumstance that's already in a way been fixed.
In addition, I find that the design is great but a bit fragile. I love the both masculine, and feminine traits of the overall design of the phone and ease of use. My biggest gripe with the design of the phone is that the camera protrudes out of the back too much, and would theoretically absorb any impact that's made while putting your phone down. (I talk about this if you're not putting a case on your device)
I have a friend who broke the camera glass the first week of having his phone because of this. So I think 4 stars is appropriate. I also would have loved more than one speaker.
As far as value, I'm happy to have purchased the device, although I think it was a bit on the pricey end.
Pros: Bright display
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The next big thing IS here!
on October 26, 2013
Posted by: gex182
from Idaho Falls, ID
Expertise:Expert
I have been a cell phone salesman for quite a few years and have had the opportunity to play with nearly every phone that has come out. This is not only the best that Samsung has ever launched, it is hands down the best cell phone that I have ever seen. From running side by side tests with other current cell phones (speed tests, camera quality and shutter speed, screen resolution, loadup times after clicking on an app) the Note 3 won every single one of them, not to mention this test also included the iPhone 5s. The only thing I would say as a precaution to potential buyers is that this is a fairly large phone. Not over-the-top large but it did take me about a week of carrying it around and using it to get used to the feel of it and now it doesn't bother me. Over all, this has been a phone that has impressed me in every category. Cost may be a little on the high end but definitely worth it. Great job Samsung!
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight, ease of use, attached stylus
Cons: only one external speaker, cost of device
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone, yet discriminatory
on February 11, 2014
Posted by: Tlucas
I love the Galaxy Note 3. I've had Motorola Droids for the past few years and was going in for an upgrade thinking that I was going to get another one. But when I saw this phone in store and played with it for a while I went with the Note 3 instead. No regrets; the phone is amazing. It actually kind of intimidated me at first because of all the new features, which made me feel like an old man at 24. HOWEVER, this phone is completely discriminatory towards left-handed people. Everything about this phone from the location of the s-pen, to the location of commonly used buttons seems like it was designed without giving any thought to the comfort of lefties. The phone is so cool I have to overlook this (plus I'm used to it in a righties-dominated world) but I really hope a future update includes "Left-Handed Operation" in the settings. Thanks
Pros: Bright display, Lightweight, battery life on netflix, screen size, s-pen functionality
Cons: right-handed bias
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on February 19, 2014
Posted by: Badconn3ction
No complaints about the phone. It does exactly what I want it to do, its very fast, looks elegant, operates very smooth. Can't forget the large screen, which I find hard to use without two hands from time to time (I do not use the stylus pen), none the less I love it and wouldn't change a thing.
Pros: Durable, Lightweight, function
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Note 3 - Better than a Smartphone
on January 13, 2014
Posted by: gwhitevt
from Burlington, VT
Expertise:Expert
I have had my Note 3 for about a month and love it. I was concerned about the size at first, but got used to it very quickly. The larger screen is great for typing, web content and gaming. I answer more email on it off hours than I do on my laptop now.
I like the S-Pen also - excellent for marking up screnshots or photos (maps) and sending them to friends, also good for notebook applications like Evernote and One Note. I like the Air Command Also, but to be honest, don't find myself using it as much as I thought.
Tied in with the Android OS and updated Google Now this is quite a device. Hope to see an update to TouchWiz soon, the new screenshots from CES 2014 look great.
I like that I can send local video to my Samsung TV as well, and screen share with my Samsung Tablet.
Pros: Bright display, Durable, Realistic color, productivity champ!, great for games
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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