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Customer Reviews Collected from otterbox.com |
OtterBox - Defender Series Case for Apple® iPhone® SE, 5s and 5 (1st generation) - Black
Average Customer Rating:
4.5
Rating breakdown 31 reviews
5 Stars
24
4 Stars
2
3 Stars
2
2 Stars
2
1 Star
1
90%of customers recommend this product.
(
28 out of
31)
Customer Reviews for OtterBox - Defender Series Case for Apple® iPhone® SE, 5s and 5 (1st generation) - Black
Posted by: Chuck Man
Verified Purchase:Yes
I love outter box case's I will not go any where else to shop.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Brooklyn22
Verified Purchase:Yes
Bought 2nd otter box to replace original worn out 1st one . Cost is still to much, is a we have it you need it, with that exception , good product.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: jeff123
Verified Purchase:Yes
I have used Otterboxes for my IPhones over the years. I recently bought a new one when the old one failed. I was very disappointed, the design has changed and the quality and durability has been reduced. The new one feels cheap and flimsy. I will no longer recommend Otterbox to my friends.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: RanchRob
Verified Purchase:Yes
I bought this case a couple weeks ago and it has been put to the test. It has held up very well. With everything I do for work this case has taken quite a beating but still works and looks new. Otter box has made a great case for iPhones and if your looking for a great case... Stop looking cause you've found one!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Little Andy
Verified Purchase:Yes
I had my sons get it for me when I went from a flip phone to an apple 5c. Had my phone for the last two years .It looks as good as it did two years ago .
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Mookie69
Verified Purchase:Yes
This was one of the gifts I bought as birthday present for my wife and she loves it!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Catherine
Verified Purchase:Yes
I bought this for my husband who at 75 years old is a first time iPhone user. He loves the case and I love the fact that his phone is well protected.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: rmoody
Verified Purchase:Yes
the case does not fit my iPhone tightly and is hard to hit the keys on the edge of the plastic front on the front of my case - it is not waterproof either
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, November 21, 2016
Hi rmoody,
We are sorry that this Defender case is not fitting as well as it should and for any confusion about the case’s capabilities. The fit issue is odd as our cases are designed to fit their device seamlessly. Although the Defender is great when it comes to drops, bumps and scratches it is not waterproof. Please reach out to our friendly Otters at 1-855-688-7269, and we will be more than happy to get a warranty replacement lined up to resolve the fit dilemma.
Best,
OtterBox Customer Service Team
We are sorry that this Defender case is not fitting as well as it should and for any confusion about the case’s capabilities. The fit issue is odd as our cases are designed to fit their device seamlessly. Although the Defender is great when it comes to drops, bumps and scratches it is not waterproof. Please reach out to our friendly Otters at 1-855-688-7269, and we will be more than happy to get a warranty replacement lined up to resolve the fit dilemma.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com