hp.com Customer Reviews Collected from hp.com
HP - 564XL High-Yield Ink Cartridge - Black
Average Customer Rating:
4.1 out of 5
4.1
Open Ratings Snapshot
Rating breakdown 2,261 reviews
5 Stars
1,449
4 Stars
243
3 Stars
129
2 Stars
115
1 Star
325
80%of customers recommend this product. 
(
1,148 out of 1,429
)
Customer Reviews for HP - 564XL High-Yield Ink Cartridge - Black
Customer Rating
3 out of 5
3
Expensive
on October 29, 2025
Posted by: Tired User
from Washington
Verified Purchase:Yes
The cartridge does not last as long as I would like. The cartridge is expensive. HP now has the ability to cut off the user if a cartridge subscription lapses. While this is not true for my older printer, it applies to our newer HP printer. This is an unfair business practice. Our next printer will NOT be HP
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
A problem
on October 11, 2022
Posted by: Gailey
from Potomac MD
Verified Purchase:Yes
Wrong cartridge for the second time. Now seems obvious that HP no longer makes the cartridge I need. Someone in the line of 9 people I talked to over a month’s time should have been able to tell me. I’m throwing away the HP printer.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Black Ink
on December 26, 2023
Posted by: Dovie Connally
Verified Purchase:Yes
Black ink is not printing, I can only print in color.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
HP Inks for HP Photosmart 5520
on May 7, 2017
Posted by: Daffidill22
These inks are great. They always come out bright and clear. I even use them for pictures. They dry very quickly so there is no smearing. I always keep extras on hand and they do not dry up before they are used. Sometimes they set here for several weeks, depending on how much I print. I print quit a bit since I download a lot of things that have to be printed.
I would recommend this to a friend!
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Poor quality
on July 2, 2023
Posted by: Anonymous
from California
Verified Purchase:Yes
The item purchased is defective as items for print come out blank
No, I would not recommend this to a friend.
Value
1 out of 5
1
Quality
1 out of 5
1
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Doesn't Last Very Long
on November 13, 2012
Posted by: AvgPrinter
from Baltimore, MD
The regular cartridges won't even make it through one of my husband's 8 week classes for his MBA. And keep in mind that most of what he needs to read is in a text book or on the iPad - so we don't do as much printing now as I did when I was in my undergrad.
The XL cartridges will last through that class - and no further. We're not printing pictures here - and we're not printing often. The cartridges on our last printer made it most of the way through printing all the pictures for one baby book.
Time to go back to the drawing board and figure out how to make these cartidges last longer - or cost less - withouth skimping on print quality.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
NOT XL
on October 20, 2013
Posted by: Actorwill68
from Tuckerton, NJ
Gender:Male
This is not an XL cartridge! this is your standard skinny cartridge.. Beware if you are looking for the very large black cartridge.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
HP 564XL: Ink Cartridge
on March 6, 2019
Posted by: Oink
from Gainesville, FL, USA
Verified Purchase:Yes
The ink color is satisfactory, but my HP Photosmart Premium Fax Scan Print and Copy printer indicates that the cartridge is ready to be replaced long before it has used up its ink supply.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Written by a customer while visiting hp.com
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