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Customer Reviews Collected from geappliances.com |
GE - 1.1 Cu. Ft. Countertop Microwave with Convenience Cooking Controls - Stainless Steel
Average Customer Rating:
4.4
Rating breakdown 6,241 reviews
5 Stars
3,999
4 Stars
1,482
3 Stars
418
2 Stars
148
1 Star
194
90%of customers recommend this product.
(
5,073 out of
5,663)
Customer Reviews for GE - 1.1 Cu. Ft. Countertop Microwave with Convenience Cooking Controls - Stainless Steel
Customer Rating
1
Poor Control Panel Design
on December 23, 2018
Posted by: Black 911
from Columbus OH
I bought this microwave today to replace a similar GE that lasted for years. I had to buy a microwave today because we use one everyday for many items. The one we had was white but the store did not have white. So I purchased the stainless steel unit. In the store everything looked bright and easy to read. However, after unboxing and installing the unit I discovered that the control panel does not light up and is all black. Can you imagine trying to read grayish numbers on a black background. Why did GE design these on black and not use white numbers? Unbelievable! I like GE but they blew it on this product.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor quality microwave - look elsewhere
on January 26, 2018
Posted by: Texas Flyer
from New Braunfels, TX, United States
Bought this in November. In December the light that comes on when in use or when the door is open quit working. In January, the turntable began making a rumbling sound while turning. It still works, but what a poor product for GE to have it's once proud name on it. Very disappointed.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
1
Value
1
Response from geappliances.comBy BRENDAatGE, GE_Appliances, January 29, 2018
Hello Texas Flyer,
Thank you for providing feedback on your new microwave. We regret your experience. Please take advantage of your 1 year warranty and schedule an appointment with a GE Service Technician by calling 1-800-432-2737. We appreciate the feedback.
Thank you for providing feedback on your new microwave. We regret your experience. Please take advantage of your 1 year warranty and schedule an appointment with a GE Service Technician by calling 1-800-432-2737. We appreciate the feedback.
Written by a customer while visiting geappliances.com
Customer Rating
2
Poor design
on February 8, 2019
Posted by: DHSs
from Blacksburg, Virginia
It is difficult to read promps on action display. Also, to open the door, a hard push on the opener is required and as a result the whole microwave moves.
No, I would not recommend this to a friend.
Features
1
Performance
4
Quality
2
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
3
Good oven, hard to read control panel
on January 9, 2021
Posted by: Bflier
from Midland, MI
Functionally, this oven is fine. It also fits the space perfectly and looks good. The biggest downside is I can’t read the text in the control panel due to the reflection of the counter on the panel. I can live with this, but it’s the reason for 3 stars and not 5.
No, I would not recommend this to a friend.
Features
3
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Sharon@GEA, GE_Appliances, January 12, 2021
Hi Bflier - You've given us some excellent feedback. We're sorry to hear of the difficulty you're having with reading your microwave control panel. We understand how this would be frustrating. We'll be sure to share your comments and picture with our microwave design team for future product design and development. Thanks for choosing GE Appliances! Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
runs quiet
on August 12, 2023
Posted by: hosewatsy
from Huntington Beach, CA
Don't like the door opener. It acts like it wants to hurt your hand or fingers. My previous micro wave oven had a handle on the door to pull open. My care giver does not like to use the new model. She suggests I get another micro wave that has a safe door opening system.
No, I would not recommend this to a friend.
Response from geappliances.comBy Adrian@GEA, GE_Appliances, August 15, 2023
Thank you for providing us with your valuable feedback. We are so sorry to hear that you are not enjoying the design of the door opener. Factors in design decisions are cost, competition, changing technology, and appearance. While we understand your dissatisfaction, we cannot modify or replace your microwave. We will however be sure to share these comments with our product design teams, so they can make the necessary improvements.
We are honored to have you as a part of the GE Appliances family, and we hope you will be able to enjoy your new microwave for many years to come! - Adrian@GEA
We are honored to have you as a part of the GE Appliances family, and we hope you will be able to enjoy your new microwave for many years to come! - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Turntable motor out in less than five months
on January 21, 2018
Posted by: icookalot
from Stillwater, OK, United States
Bought this microwave in July. By November, the turntable was making a very loud groaning and screeching noise that has since only gotten louder, so it looks like I get to replace the turntable motor...if I can find the warantee information anywhere online, which so far has been to no avail.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
1
Started making noise while using
on January 21, 2018
Posted by: Vinni
from Folsom, CA, United States
Bought this recently, and within couple of weeks, there is noise when using the microwave. Color from the turn-tray thing is coming off. Wont recommend to anyone. Bad quality.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
3
Response from geappliances.comBy BRENDAatGE, GE_Appliances, January 24, 2018
Hi Vinni,
Thank you for providing feedback on your microwave. We regret your experience. Your comments are important to us and we will forward them to our product design division. Again, we appreciate your feedback.
Thank you for providing feedback on your microwave. We regret your experience. Your comments are important to us and we will forward them to our product design division. Again, we appreciate your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
1
Had a similar GE microwave purchase in 2008.
on April 13, 2018
Posted by: walkaway
I wrote a review on this one after purchase 3/8/18, it looked nice and its forerunner was a good microwave, very similar. However, I returned it 29 days later as the start button peeled and sank in ward, and the microwave made clicking sounds after using. And that was unnerving to me.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy BRENDA@GE, GE_Appliances, April 19, 2018
Hello circa 68,
Thank you for taking the time to write a review on your previous microwave. We truly regret your experience. This is not what would expect from our product. Your comments are important to us, we have shared them with our quality control team.
Thank you for taking the time to write a review on your previous microwave. We truly regret your experience. This is not what would expect from our product. Your comments are important to us, we have shared them with our quality control team.
Written by a customer while visiting geappliances.com