| Customer Reviews Collected from duracell.com |
Duracell - CopperTop AAA Batteries (24-Pack)
Average Customer Rating:
3.2
Rating breakdown 139 reviews
5 Stars
63
4 Stars
15
3 Stars
0
2 Stars
4
1 Star
57
18%of customers recommend this product.
(
13 out of
74)
Customer Reviews for Duracell - CopperTop AAA Batteries (24-Pack)
Customer Rating
2
Sorry to see the poor quality
on December 7, 2013
Posted by: nhhun
from New Hampshire
Duracell has been my go to battery for many. many years but I have just had 3 AAA leak in one of my LED flashlights. They were dated 2015 and not in bad weather. This is the second time I have had a batteries leak in a device. I thought it was me until I happened to start to look at the other reviews. I have many devices that use batteries so the percentage may not be high but I can remember when they would guarantee against leakage. Maybe t is time to look for another brand.
No, I would not recommend this to a friend.
Written by a customer while visiting duracell.com
Customer Rating
1
Leaking Batteries
on December 31, 2013
Posted by: Northernliving
from Northern Michigan
I have 6 batteries in my label printer. 4 were dated Dec 2014 and 2 were Duracells dated March 2014. The unit is stored in my 65F basement. I took it out yesterday and the 2 Duracells had leaked all over. This is the second time in as many months that this has happened. The first time was in an expensive piece of radio control equipment. I dismissed the first time as a fluke, but after the second time, I came to this site to see if there was a problem. Duracell has been my trusted brand for many years. No more. I am done.
No, I would not recommend this to a friend.
Written by a customer while visiting duracell.com
Customer Rating
1
Nothing like they used to be
on February 20, 2014
Posted by: bummer
from Denver
I have used Duracell exclusively for 20 years and have not had an issue in the literally thousands that I have used over the years. In just the past three months I have had three devices ruined including a very expensive laser and all three used batteries from different packages. In very poor english I was told the list if things the batteries should not be exposed to and I will not bore you with the details however it seems to me that Earth is a very unsuitable habitat in general for the fragile things. I thought I had a lifetime brand but instead I am pulling them out of anything that I value or that I cannot afford to be without for two and a half months for evaluation to maybe or maybe not be compensated for under warranty and claims. This is a premium priced household alkaline and I was happy to pay the premium for trust but have lost all faith.
No, I would not recommend this to a friend.
Response from duracell.comBy Customer Care, May 29, 2014
Thanks so much for your feedback and loyalty, and we apologize for the trouble. It sounds like you've already contacted our customer care team (800-551-2355 Mon-Fri 9a-5p), but do let us know if we can be of any more help. We value your feedback and are looking into it.
Written by a customer while visiting duracell.com
Customer Rating
4
Dependable
on August 13, 2014
Posted by: VvShannonvV
from Corfu, NY
[This review was collected as part of a promotion.] Duracell has always been my dependable go to battery for my everyday battery needs. They are the best value for the quality. Long lasting for household items such as kid toys and remotes.
Written by a customer while visiting duracell.com
Customer Rating
1
Coppertop Batteries leak
on January 13, 2016
Posted by: Anonymous
from Stratford, Ontario
Purchased a number of multi packs of AAA batteries. When I went to use them found that some had leaked in each package. Will never buy again. USED to be a great product but not any longer.
No, I would not recommend this to a friend.
Written by a customer while visiting duracell.com
Customer Rating
1
LEAKING BATTERIES DESTROYING DEVICES
on December 27, 2013
Posted by: EnergizerConvert
from Jamaica WI
The Duracell Brand is no longer what it used to be. I have lost several devices because of leaking batteries by Duracell. I no longer use this product and have had no issues with the other leading brand.
No, I would not recommend this to a friend.
Written by a customer while visiting duracell.com
Customer Rating
1
Leaking Batteries
on January 6, 2014
Posted by: Burned
from USA
I had both a deer camera and a TV remote damaged by leaking Duracell batteries. I used to swear by them but now they are junk.
No, I would not recommend this to a friend.
Response from duracell.comBy Customer Care, May 29, 2014
Apologies for the trouble, and sorry about your devices. Please contact our customer care team at 800-551-2355 (Mon-Fri 9a-5p) when you have a moment. We'd like to understand what happened and help sort this out.
Written by a customer while visiting duracell.com
Customer Rating
1
Junk because of leakage
on January 10, 2014
Posted by: Bunny
from San Francisco, CA
Duracell used to repair or replace devices damaged by a bad battery. Now they apparently do not. I have even had batteries leak in the original packaging.
No, I would not recommend this to a friend.
Response from duracell.comBy Customer Care, May 29, 2014
Hi, please contact our customer care team at 800-551-2355 (Mon-Fri 9a-5p) when you have a moment. We do work with consumers to sort any issues out, particularly when unused batteries are faulty.
Written by a customer while visiting duracell.com