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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
4
on March 16, 2014
Posted by: bobpr
Need to revise Kansas filing to allow entry of government pensions on Schedule S Line A12.
I have to enter some items directly on form by overriding.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
a useful product that made doing taxes easier
on March 16, 2014
Posted by: jmarcopolo
Overall a great user experience, with a couple minor things that might require improvement. After doing the e-file, the Turbotax application seemed to hiccup and not come back cleanly to the same spot where I was in the application, but everything got delivered to the tax authorities correctly. In printing and saving PDF, the software could be a little more clear on the usual user use case to allow the suer to save different subsets of information to PDF; it seems to default to saving every worksheet in finishing up the process, but I did find another way to just save the minimum that was sent to the tax authorities.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
excellent software, makes it simple
on March 16, 2014
Posted by: karfry
wonderful! very helpful...almost makes it painless.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 Tax review
on March 16, 2014
Posted by: zims01
Not much bad to say- the complicated tax laws make this a harrowing experience for sure but TurboTax helps you through it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Made the tax process easy
on March 16, 2014
Posted by: Indiana1
This is my 10th year with Turbo Tax. It updates from prior year returns and then guides me through all of my tax situations. The free federal file and state return, plus importing of Its Deductible make Turbo Tax my trusted source for tax preparation.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Frustrated by Turbo Tax for the Very First Time
on March 16, 2014
Posted by: McDoogal
For the past 10 years, I have used Turbo Tax with great success. It has made tax season very easy to navigate. This year, however, the program itself was very, very glitchy. I ended up using technical support on three occasions today, all for problems related to the program itself. There was difficulty downloading a second state, difficulty with finding my customer account and finally, difficulty in filing electronically. Overall, a very frustrating experience this year. Hope next year runs more smoothly, or I will be looking to different resources.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Made it simple
on March 16, 2014
Posted by: HAPKAP
Overall an excellent tool but I did find an issue. I had to go back and amend 2012 return based on seeing the side by side comparison of one category and discovered I forgot to report one 1099.. On the "File by mail' instructions after I completed the 1040X it show a balance due but on the second page it said "You have a refund of xxxx" in the same amount. Clearly an error in the software. I used the 2012 version of Turbo Tax if you want to go back and check it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
pain in the neck
on March 16, 2014
Posted by: digitech
I have never had trouble with turbo tax like i did this year. It would take me to forms and ask questions that i didn't need or that didn't apply to my previous answer. Very disappointed with the software this year. I have been using it for about 16 years.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com