Customer Reviews Collected from turbotax.intuit.com
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
on March 16, 2014
Posted by: tsuapaia
This year I had to start all over from scratch. I was dreading answering all of the questions. But it was a great experience. I especially liked how the system would double check certain deductions and credits based on my profile.
a lot of problems this year update got stuck and could not do any taxed for 4 days. can't read the info in the light blue boxes, and tried to send taxed to irs and the file became corrupted and did not transmit and I had to start all over. product was not good this year. I have been using this product for the last 6 years. maybe i'll try something else next year.
Excellent software. I have been using it for years, ever since started using computers. Can't think of any cons. I am working abroad right now and this is priceless for doing taxes from abroad.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
WHILE THE PROGRAM IS GREAT AT MATH IT IS TEDIOUS TO ENTER DATA USING THE STEP BY STEP METHOD. I FIND IT EASER TO DO MOST RETURNS BY HAND WITH OUT THE LAYERS OF WORK SHEETS AND LINKS NESSESARY FOR ACCURACY
Progress through Federal return was perfect, as in the past. Good recommendations when there were options. Then, some kind of software issue (?) with the transfer to state return - at first the return wasn't populated with any information from federal return, didn't ask all the questions, but jumped to later sections of the return, couldn't get the return to populate. Then, the program crashed and when I reopened it, the return was blank. I closed down the return completely and then reopened. the state return was populated and I flowed through the process smoothly after that.
This is an amazing tool. I used to take a few days to do what TurboTax does in a few hours and in addition it helps prompt me about things I might miss. Several decades ago, I paid part of my way through engineering school doing income taxes. If TurboTax had been available, I would not have had many clients.
This year's program is so much easier to understand & follow. Downloading the previous tax year makes things faster & easier to process. I would definitely recommend this program to family & friends.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)