Turbo Tax is an inexpensive, easy and reassuring way to get through one's tax filing in a short period of time. Clear step by step guidance and data entry made easier in subsequent years when the application brings forward applicable data from past returns. Everything gets into the right entry points, schedules and forms. The review process builds confidence that you've done everything correctly and the filing process is easy.
I've been using Turbo Tax for over a decade and it has never let me down. Highly recommended.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
When the time comes to transmit returns it should be ready to go. Don't start asking for little fixes at that point or requiring an update that meant downloading the update, re-starting Turbo Tax and going through the filing process again. Take care of those things first.
Used it for 15 years, ever since I was married. Turbo Tax makes it very easy and understandable to a non-account person. It helps me maximize the refund on things I would not think I can deduct.