 |
Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
on March 15, 2014
Posted by: shah11
Have been using TurboTax since 2002 - would love a free copy for 2014.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Unnecessarily difficult
on March 15, 2014
Posted by: MacUser2014
I've used TurboTax online for the past several years. This year, i discovered that the Deluxe online version no longer included the Schedule D form. So I either had to upgrade to the Premier online version, or get the Desktop version.
OK, fine. I purchased the Desktop version for my Mac. Installed, updated, downloaded State. Opened up the tax return that I had started online and then saved to my computer. Finished everything up, finished state, went through the final validation and went to file.... and it failed. Right before transmission, there is a "Validation" step, which failed. The error said this was because there were updates available that I needed to install. But when I went to the menu to check for updates, it said I was up-to-date. Weird, OK - I'll just quit out and open up the program again. Hey, now it won't even open! The program tries to start, and then crashes immediately. I reboot, no luck.
Finally, I find suggestions online from other people with a similar problem (crashing on opening) after having downloaded state. The fix? I had to uninstall the program (not easy since there is no uninstaller - there are about 6 hidden directories that you have to locate and delete). Then I started over from scratch - initial install from CD, download updates. Then I QUIT, and started the program back up. Downloaded State, QUIT again, and started the program back up. Only then did I open up my return, and was ultimately able to file.
This seems like an obvious bug that is affecting many people, and should be fixed - either force the program to re-open after downloading state, or give some other indication of an issue before you get to the very last step. Obnoxious.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Very easy process
on March 15, 2014
Posted by: Geo17
I was disappointed to find out that I would be charged to e-file my state return. Last year the state return didn't cost more to e-file with deluxe.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 15, 2014
Posted by: CHINOCHAPIN
SO EASY TO WORK ON IT.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great experience
on March 15, 2014
Posted by: RandomCustomer1
Turbo Tax more than paid for itself by finding me an additional $1500. Way to go Turbo Tax!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Sad payment
on March 15, 2014
Posted by: Joan333
See above
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 15, 2014
Posted by: FLProfessor
I have used TurboTax for may years. ItsDeductible needs updating--The categories and items listed are not adequate; many normal items are not listed (e.g.: pan covers for cookware; picture frames of various general sizes; more varieties of furniture; etc.) In general TT works well. The import of previous year's info is very nice. Comparisons of past and present years is good. General comparison of your filing with others of similar demographics appears to be missing this year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Perfect Software to File your Taxes
on March 15, 2014
Posted by: 21MSU
TurboTax walks you through each step and makes preparing taxes relatively simple. Since we have used this product in the past, most of our information is already stored which the process faster. I have recommended this software to my friends and coworkers.
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com