I've never used any other tax preparation software and see no need to change. Turbo Tax has made this time of year so much easier. Great product and excellent resources.
I HAVE USED TurboTax FOR A NUMBER OF YEARS. I ALWAYS FIND IT VERY USER FRIENDLY. MY HUSBAND PASSED AWAY IN 2013. I WAS WORRIED ABOUT HOW TO FILE. HOWEVER, THE PROGRAM WALKED ME THROUGH THE PROCESS. I AM HOPEFUL THAT THERE WILL NOT BE ANY SNAGS WITH THE IRS LATER.
Since so many parts don't apply to me, the process felt most tedious. However, I sincerely understand why it must be. Happily I have a return to look forward to which makes it all worth while. Seriously thank you.
I have used TurboTax for a number of years and simply love it. I have recommended it to many friends. I like the easy format, the accuracy of the software, and the ease of using it. If you try it once you will be hooked for life. It's simply that good.
For the first time this year I had something a little more complicated - 1000-LTC forms for my parents. The FAQs gave me way more information that I needed so I had to plow through answer after answer that had nothing to do with my question. I've had to get help from your staff in previous years and I don't remember it being as difficult to reach them.
I determined my parents' 1099 info did NOT have to be reported, but when I tried to correct it, I got in a loop where I kept coming back to the same pages. I finally figured it out (checking yes instead of no), but if I'd had to adjust the amount, I'd still be trapped in that loop.
I've always found Turbo Tax very easy to use in previous years and have recommended them to friends, but I've always had simple returns. If I have anything complicated again in the future, I may look elsewhere.