I was a licensed/bonded Tax Practitioner for over 25 years, now that I am retired, i am not for the family, I use this program for the family and personal returns.
It could be me however I think it takes such a long time to go throught all the questions. Some things that did not pertain to me I still had to review them rather then being able to skipt them. Overall I lke turbo tax because it is accurate according to what you post.
I've been using TurboTax for several years now. I remember doing it by hand, and I'll never go back. TurboTax has all the forms, allows me to back up and correct or revise, constantly checks my return, and can be finished in just a few (10-15 over several days) hours. I have gotten online and phone help in the past, though I didn't need it this year.
I have been using Turbo Tax for more years than I can remember. I have been in the ministry for nine years now and just discovered this year that there are a couple of small changes that need to be taken in order to save me a little more in my taxes. I am really wrestling with whether to do them by hand next year or just give up the savings for the ease of Turbo Tax.