Customer Reviews Collected from turbotax.intuit.com
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
4
Different
on March 15, 2014
Posted by: Greenie1956
I was noticing the difference between the last few years. Its okay however on my state tax form there was a section that I was scratching my head trying to figure out what it was looking for. Finally figured it out. It was the tax exempt income for Arizona. Wasn't sure why it was saying it then I found it. Took me about 30 minutes to figure it out. Went to the help asking what is this and why do you need it, where do I find it? Somewhat helpful.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
I've been doing my taxes with Turbo Tax for over 15 years now, and it has always been as easy as it can get, given our convoluted tax system. I intend to continue to use Turbo Tax.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
I've been using Turbo Tax for many years now. Everything works well and I like how thorough it is in walking me thru every aspect and deduction.
This year for some reason when I did my taxes for myself and my Mom it had difficulty e-filing at the end. It always said it did not go thru even though everything was updated. I finally had to restart my computer both times and come back to turbo tax before it finally sent out the returns successfully. This might be a bug that turbo tax needs to fix.
I've used TurboTax for many years. It is very user friendly. I like the way it transfers data from previous returns, etc. and the ease when manual data entry is necessary too. TurboTax is definitely a timesaver.
Using Turbo Tax was a good experience. I am a senior and found the Turbo Tax step by step process easy to understand and follow. Thank you for making the experience of filing my taxes as stress fress as possible.
I've used Turbo Tax since 1986. It's an outstanding tax preparation package. Just need to look at the process for downloading programs from the website. It is not quite that user friendly.